Speech Final Review

What can be described as an item or infographic that supports your idea pictorially so your audience can better comprehend it?

Presentation aid

What aspect of a presentation helps you make an efficient transition from the introduction to the body of your speech and from one main idea to the next?

Preview

_______ is a Web-based tool that saves pictures and infographics on an Internet "cloud."

Prezi

Which is the most basic organizational pattern for a persuasive speech?

Problem-and-solution organization

Dr. Henry, the chief surgeon at Memorial Hospital, decided to host a seminar on the success of the hospital's latest clinical trial. He intended to promote a positive image for the hospital by inviting the surgeons associated with the trial to speak about their achievements. What type of presentations will be at this seminar?

Public relations presentations

Melanie, the HR manager at Millison Mining Corporation, has to write a report on employee turnover. She starts by describing the problem and its magnitude, then discusses some possible ways to retain employees and minimize turnover. What is this method of organizing a document called?

cause and effect

A one-sentence summary of your speech is called the

central idea.

Isaiah is a content developer at Jikia Communications. He has to develop an instructional manual for a brand-new range of phones that are to be released the following year. Isaiah includes a step-by-step description of how to operate the phone in the manual. What is this method of organizing a document called?

chronological or sequential

When the main ideas of a presentation are arranged in a progressive manner, the process is called

chronological organization

Stana and Rick were discussing whether Chloe, a senior HR manager at their firm, had an advanced degree. Stana surmised that since all HR managers at the firm had advanced degrees and Chloe was the most experienced HR manager, Chloe must have an advanced degree. Which type of reasoning did Stana use?

deduction

Reasoning from a general statement or principle to arrive at a specific conclusion is called ________ reasoning.

deductive

The sales team at the Bluth Company was discussing various approaches on how to effectively sell its products to its target customer base. While strategizing, the team leader felt it would make the company's job easier if it categorized its consumer base according to religion, culture, age group, sex, and education level. These types of details can be characterized as ________ information.

demographic

The process of comparing two similar things is called a _________ analogy.

literal

George, the leader of the HR team at Kingsley Builders, has to remind the members of his team about a meeting scheduled for the following week. What method of communication should George use?

memo

What is a brief, typically informal written message to other employees within a company?

memo

Mira, a prominent cyclist, was recently involved in a drug scandal. In an effort to mitigate the crisis, her PR staff organized a press conference, wrote a speech, and asked Mira to remember it word for word. What method of delivery was Mira asked to adopt?

memorized speaking

During a parent-teacher conference, one of the teachers spoke at length about the dangers of driving under the influence of alcohol. She made multiple references to the fact that hundreds of teenagers lost their lives while driving drunk over the past five years. She also said that if parents don't keep their children in check, then their children could become one of those horrifying statistics. What principle of persuasion did the teacher use?

people respond to fear messages

While delivering his presentation, the sales manager was slumped over and casually leaning against a chair. The manager's lackadaisical attitude made the listeners lose focus and not take his message seriously. What aspect of presentation delivery was the manager not showcasing properly?

posture

Jeremy sells encyclopedias for a company, visiting each house in a particular neighborhood and convincing the residents to buy the books. The people at the first few homes asked some questions, and even though he was not able to provide satisfactory answers, Jeremy understood the questions were being asked. To provide satisfactory answers to the next person, what step must Jeremy take?

prepare

Tully, the owner of a faulty laptop, went to the service center to have the laptop fixed. He listed the problems one by one in such a way that the least important problems were explained at the end of the conversation. Which organization method did Tully adopt in this scenario?

priority

Once Paul asked Shaun to be the best man in his wedding, Shaun started working on his speech. He wants his wedding toast to be funny and interesting. What is the purpose of Shaun's speech?

to entertain

What is a type of informative speaking through which an instructor seeks to develop specific skills in listeners?

training

Which term describes the words and phrases that help display a common link between various ideas in your speech?

verbal transitions

Antony recent bought a new washing machine. The product failed to work properly and made a lot of noise and leaked water. If he wants to inform the company about the faulty product, what should Antony do to express his dissatisfaction?

write a complaint letter

Charlene was presenting on the evolution of the internal combustion engine to a group of undergrads. During the presentation, she noticed a large number of the students seemed extremely bored. Because of this, Charlene called directly on some of the students, asked their opinions, and also started introducing anecdotes into her speech. Lastly, she decided to do away with the planned discussion pertaining to various statistics and details about the engines. What type of presentation did Charlene deliver?

Audience-centered

Which type of speaker focuses on connecting with the listeners?

Audience-centered

Which type of audience response can be described as the ultimate test of whether a presentation was effective?

Behavioral

What is an effective nonverbal mannerism that conveys a speaker's reliability, influence, and the general strength of his or her message?

Posture

When Molly first joined the newspaper agency as an intern, she had to attend training sessions during which her tasks were taught to her in a step-by-step sequence. Which organizational pattern for training content is being followed here?

Chronological

Students are asked to create presentation slides on the history topics they learned throughout the semester. Their teacher suggests arranging their points by sequential order, according to when each event occurred. Which organization pattern would the students likely follow?

Chronological organization

Ambiguous messages or unclear sentences can prevent you from effectively communicating your message to the reader. What method would help a writer prevent such an occurrence?

Clarity of message

Which aspect of email is used to keep recipients informed of who else received the email message?

Courtesy copy

What involves delivering a presentation speech by referring to the contents of a text, with no prior attempt made at remembering the precise phrasing?

Extemporaneous speaking

While giving a live TV interview, Natalia repeatedly moved her hands animatedly to emphasize her message. What vocal delivery strategy was Natalia applying?

Gesturing

Gonzalo, the PR manager at his firm, is asked by the CEO to deliver a presentation on an upcoming publicity campaign. For the presentation, Gonzalo wishes to use certain tools to reinforce his points in a visual manner. What step should Gonzalo take, and why is it beneficial?

Gonzalo should use presentation aids; audiences think speakers who use such items are more credible.

Acceptance speeches can mostly be categorized as which type of speaking?

Impromptu

Which type of presentation delivery involves speaking without prior preparation?

Impromptu speaking

________ speaking is a method of developing your own speech and then reading exactly from the text.

Manuscript

Jacobsen, the sales manager at Vincent Global, has to give a speech on the different norms the newly hired interns must adhere to while they are at work. Therefore, he decides to write the speech himself and read it word-for-word when speaking. What is this method of delivery called?

Manuscript speaking

Which type of presentation delivery permits you to maintain steady eye contact with your listeners while also saying exactly what you want to say?

Memorized speaking

What is an effective strategy for getting the audience on board when they don't seem to understand your points?

Restate information using different examples

Carter is asked to create the layout for a new shopping center his firm is assigned to construct. While briefing his colleagues on the design, he arranged the main points of his speech according to location, position, and direction. What type of speech organization did Carter use to prepare for his presentation?

Spatial organization

Bob, an attorney at a private law firm, is defending a senator in a high-profile court case. A large number of people gathered in the courtroom to witness this landmark case. While presenting his arguments, Bob directed much of his attention on the members of the grand jury without isolating the judge or the crowd. What part of the audience did Bob focus on?

Target

What is the purpose of using the BCC function when sending an email?

To keep recipients from seeing who else received a copy of your email message

The marketing firm Starshine was recently involved in a workplace harassment case. In order to keep up the image of his firm, the manager decides to call a press conference to try to convince the public of the company's innocence. What is intended to be the purpose of this conference?

To persuade the audience

Adriana is an employee at relatively new start-up company. While speaking with the president of her company, Adriana proposes that although it is a small business, the company should start a retirement plan for employees. She reasons that if the company does not take this step, it could risk losing top employees. Adriana knows rival firms have 401(K) retirement plans for employees in place, and they've had much less employee turnover. In this scenario, Adriana used the process of reasoning by

analogy

While developing a business report, Katherine began by writing, "First and foremost, I would like to discuss the basic and fundamental goals for the next financial year." What guideline did Katherine fail to observe in the first sentence of the business report?

avoid redundancy

Keira told her colleagues she is voting for John Harrison as president. When her colleagues asked her the reason for her choice, Keira explained that since everyone says Mr. Harrison is the most qualified candidate, he is obviously best choice for president. Which type of logical fallacy is illustrated here?

bandwagon

Including a(n) __________ testimony in a speech is the most frequently used method to lend more credibility to any argument.

expert

During the press conference, journalists and reporters inundate Braeden with questions and ask him to make a speech about his experience working on his new film, his costars, the director, and what features made the film such a hit. Braeden has to respond to all the questions and give a speech without any prior preparation. What is this method of speaking called?

impromptu speaking