SS22DCWB Welcome to DealerCONNECT

Where on the Customer Experience tab can you find the proven standards for delivering the best customer experience in the industry?

Key CX Actions

Where can you search for, enroll in and launch training courses on the Stellantis Performance Institute Learning Center?

My Learning Page

Your course schedule shows the status of training you have enrolled in. What does the "P" code mean?

Pending manager approval

You can find vehicle What's New and Why Buys under which tab?

Product Info

In what section of the Network tab can you enroll in the MarketMaster program, a research service that provides a market summary to help managers fine tune their marketing efforts?

Reports and Information

To see if you are enrolled in a live course, look for the ____________ status indicator

S- Scheduled

Where can you find help with social media resources?

Stellantis Digital Dealer Websites and Leads

Which section of the Sales Tab can you use to help a customer better understand a vehicle feature?

Vehicle Delivery

Recall Central is an important link that appears on __________

all DealerCONNECT tabs

DealerCONNECT is an important digital tool for ________

all dealership professionals

You can find your individual learning plan under which tab?

Certification

Which DealerCONNECT tool tracks customer survey results , ranking their experience with sales and after sales personnel?

Customer Experience Dashboard

Which of the following is accessible in the upper-left hand corner, no matter where you are on DealerCONNECT?

Dealership Scorecard

Click the HELP button to find _____________

tutorials for navigating the My Learning tab