SS22DCWB Welcome to DealerCONNECT
Where on the Customer Experience tab can you find the proven standards for delivering the best customer experience in the industry?
Key CX Actions
Where can you search for, enroll in and launch training courses on the Stellantis Performance Institute Learning Center?
My Learning Page
Your course schedule shows the status of training you have enrolled in. What does the "P" code mean?
Pending manager approval
You can find vehicle What's New and Why Buys under which tab?
Product Info
In what section of the Network tab can you enroll in the MarketMaster program, a research service that provides a market summary to help managers fine tune their marketing efforts?
Reports and Information
To see if you are enrolled in a live course, look for the ____________ status indicator
S- Scheduled
Where can you find help with social media resources?
Stellantis Digital Dealer Websites and Leads
Which section of the Sales Tab can you use to help a customer better understand a vehicle feature?
Vehicle Delivery
Recall Central is an important link that appears on __________
all DealerCONNECT tabs
DealerCONNECT is an important digital tool for ________
all dealership professionals
You can find your individual learning plan under which tab?
Certification
Which DealerCONNECT tool tracks customer survey results , ranking their experience with sales and after sales personnel?
Customer Experience Dashboard
Which of the following is accessible in the upper-left hand corner, no matter where you are on DealerCONNECT?
Dealership Scorecard
Click the HELP button to find _____________
tutorials for navigating the My Learning tab