study skills test 2

what is a communication model?

a formal description of the communication process

According to research, the single most important predictor of happiness in life is

a successful marriage

which of the following about communication is not true? a.communication has no rules b.communication consists of messages c.people give communication its meaning d.communication passes through perceptual filters

a. communication has no rules

what condition is most likely to affect a persons capacity to empathize?

autism

Santiago Ventura never made eye contact with the police officer because Mixtec Indians

believe that it is rude to look people directly in the eye

when 91% of surveyed U.S. adults report that their communication skills are above average, they are

confusing experience with expertise

what statements are examples of spiritual principles?

divine beauty is found in nature i believe in destiny and fate

Deception has become more common in certain communication venues, such as

online personal ads

when sam got up in the morning, he took a shower, chatted with his wife and kids at breakfast, and then went to work. At work, he asked a colleague to review a proposal, confirmed a lunch date with a friend, and wrote a memo to justify his request for a raise. What statements best describes this account?

sam mostly addresses his instrumental needs

what expression best describes the idea of empathy?

"put yourself in my shoes"

why did the officer presume the guilt of 14 year old Santiago Ventura?

Ventura answered "yes" to all the officers questions

which of the following is not a communication myth? A. communication skills are improved by practice b. you cannot have too much communication c. communication breakdowns are frequent d. any problem can be solved by communication

a. communication skills are improved by practice

which of the following are elements of effective communication? a. understanding unique cultural expectations b. identifying your communication goals c. applying a single communication strategy across situations d. selecting a strategy for reaching your communication goals e.using more than one communication strategy to reach your communication goals

a. understanding unique cultural expectations b. identifying your communication goals d. selecting a strategy for reaching your communication goals e. using more than one communication strategy to reach your communication goals

unlike relational communication, identity needs

are formed in part by comparing the self to others

health can decline quickly when individuals are deprived of communication, such as when they

are in solitary confinement

when we say there has been a breakdown in communication, it usually means that individuals

are still communicating but doing so ineffectively

which of the following should one remember to do when using channel-lean media? a.post responses quickly b.trust your first response as the best one c.clarify your meaning wherever possible d.use emoji to convey emotion e.review your message before sharing it

c. clarify your meaning wherever possible d.use emoji to convey emotion e. review your message before sharing it

tweeting, sending emails, and instant messaging, all rely on _____ media.

channel-lean

which of the following statements about communication is true, given that it can be used for positive purposes, such as expressing love for our children, but also for negative purposes, such as lying or making threats?

communication is neither inherently good nor bad

a recent survey of U.S. employers by the National Association of Colleges and Employers suggests that

communication skills are the most valued characteristic of a prospective employee

which communication myth is illustrated by the belief that lack of effective communication is the primary cause of failing marriage?

communication will solve any problem

The ________________ of communication is more important than the quantity

effectiveness

T or F: Cognition is the same thing as intrapersonal communication

false

T or F: communication can solve any problem

false

T or F: everyone is an expert communicator because we have communicated practically everyday of our lives

false

T or F: having an active social life is not a powerful predictor of a persons overall happiness

false

a study of doctor-patient consultations found that the more doctors talked, the more likely they were to

get off track and forget about patients problems

a common communication myth is that communication is inherently

good

which form of communication involves communicating with yourself?

intrapersonal communication

what are characteristics of communication?

it has literal meanings it is affected by the perceptions of the participants it has relational implications

a formal description of the process of communication is called a communication

model

what best describes instrumental needs?

most day to day communication is about meeting instrumental needs

communication breaks down when we are

no longer communicating effectively

Research has shown that people with strong ties to family and friends are less likely to suffer from which of the following?

premature death, high blood pressure, mental illness

remarking "it is never okay to steal" is an example of using communication to meet a ______________ need

spiritual

communication is the process that humans use to exchange information and create meaning by using what?

symbols signs behaviors

according to U.S. survey by the National Association of Colleges and Employers, which of the following ranks highest in terms of what employers were seeking in job applicants who were new college graduates?

the ability to communicate verbally

T or F: Communicating involves writing

true

T or F: if people treat you as being intelligent, you will be more likely to believe that you have that trait

true

meeting each of your communication goals in a given situation means that

you are an effective communicator