test 3

Which act prohibits discrimination against people with disabilities in employment, public services, public accommodations, and in telecommunications? EPA ADEA FMLA ADA PDA

ADA

According to experts, hiring discrimination against _____ has not declined over the past 25 years while workplace discrimination against other racial minority groups has declined. Asians White males Hispanics Women Blacks

Blacks

Managerial implications for the SDT theory include: to motivate high performance for uninteresting jobs make performance contingent on extrinsic rewards. to motivate high performance for uninteresting jobs make performance contingent on intrinsic rewards. to enhance intrinsic motivation for interesting jobs be sure individuals receive large pay bonuses for high achievement focus on the hygiene factors in order to reduce dissatisfaction and increase intrinsic motivation All of these.

to motivate high performance for uninteresting jobs make performance contingent on extrinsic rewards.

In Wave 2 of the evolution of HR, it looks outside their organizations to customers, investors, and communities to define success—in the form of customer share, investor confidence, and community reputation. True False

False

Performance management began as a simple tool used for employee development. True False

False

The evolution of HR work can be described terms of waves where wave 1 focused on the integration of HR strategy with the overall business strategy. True False

False

Which of the following is known as the "polite stage"? Storming Performing Forming Adjourning Norming

Forming

Which of the following is NOT an advantage of diversity? Cost advantages Improved resource acquisition System flexibility Greater marketing expenditure Enhanced creativity

Greater marketing expenditure

Effective leadership often calls for the ability to manage. True False

true

In Fiedler's contingency model of leadership situational favorableness refers to the degree to which a leader can control and influence the group process. True False

true

The identity-based differences include such things as race and ethnicity, gender, sexual orientation, and age. True False

true

There is some evidence to suggest that the distinction between task and relationship-oriented leader behavior is meaningful across the world's cultures. True False

true

_______ is a term that has been used to describe a situation in which dominant group members perceive that they are experiencing discrimination based on their race or sex. Cognitive diversity Groupthink Cognitive flexibility Revealing Reverse discrimination

Reverse discrimination

In which stage the members clash for control of the group and people begin to choose sides? Storming Performing Forming Adjourning Norming

Storming

Structural intervention is best used when team members are willing to acknowledge the cultural differences and learn how to work with them. True False

Structural intervention is best used when team members are willing to acknowledge the cultural differences and learn how to work with them. True False

According to Nohria, Groysberg, and Lee, within an organization, the primary lever to address the drive to ____ is the reward system. acquire bond comprehend defend esteem

acquire

The theory of motivation with the highest generalizability is probably: equity theory operant conditioning Murray's Manifest Need theory expectancy theory Alderfer's ERG theory

expectancy theory

According to McClelland, jobs that are best performed alone are more appropriate for: low nAff high nAff low nAch high nPow low need for growth

low nAff

When followers' form of compliance is one of "how much am I getting," or "how much should I give," the base of power is probably: legitimate power reward power referent power coercive power expert power

reward power

All of the following are key components of the leadership process EXCEPT: the context the followers the consequences the vision statement the leader

the vision statement

Which of these refers to the information society, using knowledge to generate tangible and intangible values? Knowledge economy Paradox Structural intervention Cognitive complexity Cultural intelligence

Knowledge economy

Herzberg's motivators are most directly related to job context factors. True False

True

In a team, the multiple diverse perspectives can enhance both the understanding of the problem and the quality of the solution. True False

True

Research estimates that most people over-estimate the pay of others. True False

True

Which of these refers to the increasing competition for recruiting? Performance management Talent acquisition Succession planning Talent review calibration process War for talent

War for talent