Training and Development Exam 2
It is important to conduct a return on investment (ROI) analysis for nearly all training programs.
False
Outcome measures are often perfectly related to each other.
False
Tacit knowledge developed through experience and shared through interactions between employees is easy to imitate.
False
Teleconferencing refers to asynchronous exchange of audio and video between two or more individuals.
False
The smaller the room, the more a trainer's gestures and movements must be exaggerated to get the audience's attention.
False
Virtual worlds are ineffective for teaching interpersonal skills such as time management and leadership.
False
Lesson plans are typically more detailed than design documents.
True
Millennials like to learn by working alone and helping others to learn.
True
On-the-job training is considered informal because it does not occur as part of a formal classroom program.
True
Pilot testing refers to the process of previewing the training program with potential trainees and managers.
True
When using an outside vendor to provide training services, it is important to consider the extent to which the training program will be customized based on a company's needs.
True
n general, repurposing is not considered an advisable strategy for developing online learning.
True
Effective knowledge sharing is most likely when employees _____.
have easy access to information within the context of their jobs
In a virtual lab type of simulation, trainees _____.
interact with a computer representation of the job for which they are being trained
Typically, _____ are used to assess cognitive outcomes.
pencil-and-paper tests
The pre-training phase primarily involves _____.
preparing, motivating, and energizing trainees to attend the learning event
Formative evaluation involves collecting data about a training program from trainees mainly through _____.
their opinions and feelings about the program
The first and the most important step in choosing a training method is to identify the _____.
type of learning outcome
In the context of big data, _____ refers to the large number of sources and types of data.
variety
Social contextual learning consists of formal training activities designed and developed by a company.
False
Traditionalists prefer active learning environments and innovative training techniques.
False
Which of the following statements is true of technology's influence on training and learning?
New technologies give employees access to and control of their own learning through relationships and collaborations with others.
____ refers to the process of moving jobs from the U.S. to other locations in the world.
Offshoring
_____ refers to directly translating an instructor-led, face-to-face training program to an online format.
Repurposing
_____ is a learning process that involves identifying learned material in long-term memory and using it to influence performance.
Retrieval
In comparison to classroom delivery, blended learning has increased _____.
Self-directedness among employees
_____ refers to the learner's involvement with the training material and assessing their progress toward learning.
Self-regulation
Which of the following statements is most true of on-the-job training (OJT)?
Skills learned through OTJ are easily transferred to the job
Which term refers to a group of two or more trainees who agree to meet and discuss their progress using learned capabilities on the job?
Support network
According to the 70-20-10 model, approximately 20 percent of learning occurs through formal classroom experiences.
False
Behavior modeling is more appropriate for teaching factual information than interpersonal skills.
False
Once the costs and benefits of the training program are determined, ROI is calculated by dividing costs by benefits.
False
_____ refers to practicing a task continuously without breaks.
Massed practice
Internal analysis involves identifying opportunities and threats.
False
____ is an example of a context-based learning method that is guided by companies.
A simulation
A metaphor is a device such as a pattern of letters, ideas, or associations that assists in remembering something.
False
Which of the following creates a learning orientation in trainees?
Allowing trainees to experiment with new knowledge and skills
Which of the following statements is true of learning management systems (LMS)?
An LMS helps companies understand the strengths and weaknesses of their employees, including where talent gaps exist.
In a(n) _____ type of simulation, trainees are presented with a situation and asked to make a decision that enables them to progress through the simulation.
Branching story
Which of the following instances call for training with an emphasis on far transfer?
Creating a new product
____ refers to asking a large group of employees to help provide information for needs assessment.
Crowdsourcing
A case study is inappropriate for developing higher-order intellectual skills such as analysis, synthesis, and evaluation.
False
Which of the following is true of task analysis?
It involves determining KSAOs needed to perform specific tasks.
Which of the following is a presentation method of training?
Lecture
_____ refers to the process of collecting the outcomes needed to determine whether training is effective.
Training evaluation
A comparison group refers to a group of employees who participate in the evaluation study but do not attend the training program.
True
____ refer to teams that are separated by time, geographic distance, culture, or organizational boundaries and that rely almost exclusively on technology to interact and complete their projects.
Virtual Teams
Employees' readiness for training includes identifying whether _____.
an organization's work environment will facilitate learning and not interfere with performance
Lecture as a presentation method _____.
can be easily employed wit large groups of trainees
The evaluation process ideally begins with _____.
conducting a needs analysis