true false

Pataasin ang iyong marka sa homework at exams ngayon gamit ang Quizwiz!

Basic corrective action corrects problems at once to get performance back on track.

false

Benchmarks for a company must be created based on the previous performance of the company.

false

Charisma is the ability to create and articulate a realistic, credible, attractive vision of the future for any organization or organizational unit that grows out of and improves on the present.

false

Derek heads a team of ten research analysts in Deutsche Bank. even though he is least impressed with Cara among all his subordinates, when asked about her work he chose to focus on her strengths rather than her weaknesses. Derek can be described as a task-oriented leader.

false

Feedforward control takes place while a work activity is in progress.

false

Giving negative information about the organization to prospective candidates is not a good idea because it puts the company in bad light.

false

In the Big Five Model, emotional security was found to be positively related to job performance.

false

Managers should not consider the standards when measuring the actual performance of employees.

false

Organizational behavior is concerned only with group interactions.

false

People who prefer integration are more likely to respond positively to options such as flextime and part-time hours.

false

Productivity decreases when an organization raises the prices of its products.

false

Reward power is the power that arises because of a person's desirable resources or personal traits.

false

Variable pay systems reward employees for the job skills and competencies they can demonstrate.

false

When we make judgments about the behavior of other people, we tend to underestimate the influence of external factors and to overestimate the influence of internal factors. This tendency is called the self-serving bias.

false

Controlling is the process of monitoring, comparing, and correcting work performance.

true

Credibility is the degree to which followers perceive someone as honest, competent, and able to inspire.

true

Despite the best efforts of researchers, it proved impossible to identify one set of traits that would always differentiate leaders from nonleaders.

true

Deviations that exceed the acceptable range of variation become significant and need a manager's attention.

true

High-performance work practices involve a commitment by management to improve the knowledge, skills, and abilities of the organization's employees, increasing employee motivation, and enhancing the retention of quality employees.

true

Individuals with low self-esteem are more susceptible to external influence than are people with high self-esteem.

true

Job uncertainties and employee stress are factors that contribute to workplace violence.

true

Managers should do nothing if the variance observed from the standard is acceptable.

true

Most employees do their jobs well and never require disciplinary action.

true

Robert House assumed that leaders can change leadership styles depending on the situation.

true

Summer day camps and job sharing are types of family-friendly benefits that organizations are offering today.

true

The balanced scorecard approach evaluates organizational performance from more than just the financial perspective.

true

The goals of organizational behavioral can be stated as: If you can explain it, you can predict it. If you can predict it, you can influence it.

true

The influence that models have on an individual is partially determined by attentional processes.

true

The least-preferred coworker questionnaire measure whether a leader is task or relationship oriented.

true

The managerial grid only provides a framework for conceptualizing leadership style

true

Trust is the belief in the integrity, character, and ability of a leader.

true

Written essay and critical incident are performance appraisal methods.

true

Activity ratios measure an organization's ability to meet its current debt obligations.

false

According to the University of Michigan studies, leaders who are production oriented are described as emphasizing interpersonal relationships and as taking a personal interest in the needs of their followers.

false

A charismatic leader is likely seen as being self-confident and influential.

true

A person who rates as being high in Machiavellianism would use any means to accomplish a task.

true

A service profit chain is the service sequence from employees to customers to profit.

true

A vision should offer clear and compelling imagery that taps into people's emotions and inspires enthusiasm to pursue the organization's goals.

true

According to Fiedler's research, task-oriented leaders tended to perform better in situations that are very favorable to them and in situations that were very unfavorable.

true

Affirmative action programs help ensure that decisions and practices enhance the employment, upgrading, and retention of members from protected groups such as minorities and females.

true

Both positive and negative reinforcement result in learning.

true


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