txtHCI, HCI new

81 What are good reasons for investing in evaluation?

The wide diversity of interactive products gives rise to a range of features that evaluators must be able to evaluate.

Which provide another way of framing and informing design and research?

Theories, models, frameworks

17 Conceptual model is an abstraction that outlines what people can do with a product and what concepts are needed to understand how to interact with it.

True

25 Cognition is what goes on in our heads when we carry out our everyday activities.

True

33 Quantitative data is data that is in the form of numbers, or that can easily be translated into numbers

True

40 Storytelling is used extensively in interaction design both to communicate findings of investigate studies, and as the basis for further development such as product design or system enhancements.

True

48 Looking at others' designs provides useful inspiration and encourages designers to consider alternative design solutions, which is key to effective design.

True

49 The interaction design lifecycle model is complementary to lifecycle models from other fields.

True

52 A requirement is a statement about an intended product that specifies what it should do or how it should perform.

True

60 Although the focus of use - cases is specifically on the interaction between the user and a software system, the stress is still very much on the user's perspective, not the system's.

True

61 Essential use - cases were developed to combat the limitations of both scenarios and use cases.

True

65 Getting the requirements right is crucial to the success of the interactive product.

True

82 At what stage in the product lifecycle evaluation takes place depends on the type of product.

True

84 Evaluation and design are very closely integrated in user - centered design.

True

87 Evaluation is a process for collecting information about users' or potential users' experiences when interacting with a prototype, computer system, or a design artifact, in order to improve its design.

True

88 In order to evaluate the wide range of products currently being developed, evaluators must be creative.

True

90 Without evaluation, designer cannot be sure that their design is usable by the target user population, and that it is what users want.

True

A fundamental aspect of everyday life is being social - talking to one other?

True

A prototype is a limited representation of a design that allows users to interact with it and to explore its suitability.

True

Anthropomorphism is the attribution of human qualities to objects?

True

Deceptive, make people feel anxious, inferior or stupid?

True

Design principles are used by interaction designers to aid their thinking when designing for the user experience.

True

Essential use cases do not have actors and replaced by user roles.

True

Functional requirements are used to describe what the product should do.

True

GOMS has also been developed to provide a quantitative model - the keystroke level model

True

In order to design something to support people, we must know who out target users are and what kind of support an interactive product could usefully provide.

True

Nintendo's Pocket Pikachu is designed to motivate children to be more physically active on a regular basis?

True

Powerpoint is often used for prototyping because it balances the provisionality of paper with the polished appearance of software prototypes.

True

Products should be designed to provide adequate feedback to the users to ensure they know what to do next in their tasks.

True

Q14: A grounded theory approach to analysis emphasizes the important role of empirical data in the derivation of theory

True

Q14: Card-base prototype can be generated from use case output from the requirement activity. (p 561)

True

Q16: There is no rigid border between conceptual design and physical design (p 551)

True

Q17: The main benefit of instructing of interaction types is to support quick and efficient interaction.

True

Q18: Interaction types provide the way of thinking about how best to support the activities users will be doing when using a product or service

True

Q18: Involving users in the design process helps with expectation management and feelings of ownership, but how and when to involve users is a matter of dispute.

True

Q19: Before you can begin to establish requirements, you must understand who the users are and what their goals are in using the product.

True

Q1: Prototype is a limited representation of a design that allows users to interact with it and to explore its suitability. (p 530)

True

Q20: A number of rigorous notations have been developed to analyze, capture, and present information for interaction design

True

Q20: Interaction types (e.g., conversing, instructing) provide a way of thinking about how best to support the activities users will be doing when using a product or service

True

Q20: Prototyping is a useful technique for facilitating user feedback on designs at all stages.

True

Q21: Theories, models, and frameworks provide another way of framing and informing design and research

True

Q22: A model is a simplification of some aspect of human-computer interaction intended to make it easier for designers to predict and evaluate alternative designs

True

Q23: Introducing inconsistency can make it more difficult to learn an interface but in the long run can make it easier to use.

True

Q27: Interaction design is multidisciplinary, involving many inputs from wide-ranging disciplines and fields.

True

Q28: Interaction design is concerned with designing interactive products to support the way people communicate and interact in their everyday and working lives.

True

Q32: Identifying needs and establishing requirements for the user experience is one of the basic. activities of interaction design?

True

Q35: Prototyping is a useful technique for facilitating user feedback on designs at all stages.

True

Q5: Task analysis is an umbrella term that covers techniques for investigating cognitive processes and physical actions, at a high level of abstraction and in minute detail.

True

Q9:The first step in qualitative analysis is to gain an overall impression of the data and to start looking for patterns

True

Raw interview data is usually in the form of audio recordings and interviewer notes.

True

Task analysis is an umbrella term that covers techniques for investigating cognitive processes and physical actions, at a high level of abstraction and in minute detail.

True

The Star lifecycle model has not been used widely and successfully for large projects in industry.

True

The current speaker chooses the next speaker by asking an opinion, question, or request is not one of rules of Sacks et al?

True

To develop a use case, first identify the actors and then identify their goal in using system.

True

14 Optimizing the interaction between users and interactive products require taking into account a number of interdependent factors, including ... (Choose 4)

Type of activity

Why do we need to understand users? Select incorrect answer

Understanding users is a obligation of each contract.

Which goal in interaction design is generally regarded as ensuring that interactive products are easy to learn, effective to use and enjoyable from the user's perspective.

Usability goal

Q15: Which goals are concerned with assessing how useful or productive a system is from its own perspective?=

Usability goals

What does "accessible" mean?

"Accessible" means that it can be used by the full range of intended users

Q16: Choose the right answers (Choose 2)

"Flair and creativity" means research and synthesis.

What does "useful" mean?

'Useful' means that the users can actually achieve the task they want to.

Which of the following belong to the components of human cognition that are populated by Simplex One?

Abstract working memory

Which of the following advise us not to use irrelevant information

Aesthetic and minimalist design

Q21: refers to an attribute of an object that allows people to know how to use it.

Affordances

What kind of model do the eXtreme Programming, Crystal, Scrum belong to?

Agile programming

(Choose 1 answer) Which is TRUE about Physical design:

All of above

Awareness not involved?

All of above

Q2: In a nutshell, what do a conceptual model provide ?

All of above

What are the Early focus on users and tasks?

All of above

Q7: What is benefit of metaphor?

All of above.

Q10: Which of following is TRUE: (p 576)

All of other

Q11: Which is TRUE about Physical design:

All of other

Q34: what are the Early focus on users and tasks?

All of other

Q16: Which is one of the things that graphical representations of quantitative data help in identifying?

All of others

Q17: What is step of first steps in analyzing data?

All of others

Q19: Which statement in interaction design is carried out for one of two purpose: to derive requirements for an interaction product, or to evaluate an interactive product under development?

All of others

Q33: What is a user-centered approach?

All of others

Q5: What is one of the tasks which quantitative data analysis for interaction design usually involves?

All of others

Q6: Which is one kind of average in data analysis?

All of others

Q8: Which is one of the things that graphical representations of quantitative data help in identifying?

All of others

(Choose 1 answer) Which is not Shneiderman's guidelines for error messages include?

All of the others

2 What is meant by "usable products"?

All of the others

64 What HTA involves?

All of the others

85 What are the main evaluation methods?

All of the others

Example quantitative data of interviews is

All of the others

Heuristics being developed for

All of the others

In ethical aspect of evaluation, the participants have a right to:

All of the others

List the academic disciplines contributing to Interaction Design

All of the others

One of the key feature of UCSD is to build simple models of

All of the others

Q3: What is the common form of data gathering(Choose all answers that apply)

All of the others

Select the correct statement

All of the others

Select the correct statements about shared external representations

All of the others

Select the good recommendations for good error messages

All of the others

To identify new opportunities of new technologies, which approach should be used?

All of the others

To understand the problem space we need to ask the following questions

All of the others

User-centered approach is based on:

All of the others

What are the correct statements about icons?

All of the others

What are the correct statements about shared external representations?

All of the others

What are the main evaluation methods?

All of the others

What does HTA involve?

All of the others

What matters should be considered when designing usable interactive products?

All of the others

Which is not Shneiderman's guidelines for error messages include?

All of the others

Which is/are type of qualitative analysis?

All of the others

Which of the following belong to criticisms of anthropomorphism?

All of the others

Which of the following is type of data of usability test

All of the others

Which of the following statements are true? Select one:

All of the others

Q27: What is task of the usability engineering lifecycle?

All of the others.

Q28: What are the activities of a simple interaction design?

All of the others.

Which of the following statements belong to 'Visibility of system status' rule developed by Nielsen?

Always keep the user informed about what is going on through providing appropriate feedback in a reasonable time

Central to the UCSD approach, are three key themes:

Analyse users and their world

91 What is an approach to evaluation that does not involve end - users?

Analytical evaluation

Q11: Which is not one of main steps in simple qualitative analysis?

Analyzing materials

Q15: Which is NOT the Bodker's roles that suggested for scenarios: (p 554)

As a basic for the early design (must be overall design)

Choose the evaluation methods for usability testing evaluation approach

Asking user

16 "People will want to watch movies on their cell phones". This sentence is a/an ...

Assumption

Which is the process of selecting things to concentrate on at a point time, from the range of possibilities available?

Attention

Which of the following statements belong to 'Consistency and standards' rule developed by Nielsen?

Avoid making users wonder if different words, situations or actions mean the same thing

Which of the following statements are not true?

Based on Gestalt psychologists we use world knowledge to recognize objects around us.

(Choose 1 answer) Decision about conceptual design should be made ... commencing any physical design?

Before

51 Identifying needs and establishing requirements are to ...

Both A and B

Q6: Which statements are the problems with interface metaphors? (choose 3)

Break conventional and cultural rules

What is NOT objection to the use of metaphors in interaction design?

Breaks the rules

Q11: Which basic activity in Interaction Design creates interactive versions of the design to be built?

Building interactive versions of the designs

What is the most popular expanding menu

Cascade menu

Choose the incorrect statements

Central to Interaction design is determining to design the user experience

Evaluation is needed in..?

Checking users can use and like product or not

The next step of exploring the questions is:

Choose the evaluation approach and methods

Which of the followings belong to the items of the DECIDE framework?

Choose the evaluation approach and methods.

Select incorrect statement

Closed-questions result is mainly qualitative data

Attention, perception and recognition are parts of?

Cognition

31 "Using pen and paper to solve a math problem" is an example of

Computational offloading

Which type of external cognition is used in case of using calculator for computation?

Computational offloading

69 What is concerned with transforming needs and requirements into a conceptual model?

Conceptual design

Q3: Two aspects of design activity (choose 2): (p 576)

Conceptual design

_________ is a high-level description of how a system is organized and operates.

Conceptual model

Q10: Which statement is correct about conceptual model?

Conceptual provides a working strategy and a framework of general concepts and their inter-relations

Q20: Refers to designing interfaces to have similar operations and use similar elements for achieving similar tasks.

Consistency

Which one of design principle refers to have the same interfaces to the all tasks?

Consistency

Q19: Determine ways of restricting the kinds of user interaction that can take place at a given moment.

Constraints

Which design concept refers to determining ways of restricting the kinds of user interaction that can take place at a given moment?

Constraints

Q13: Which of the following defines non-functional requirements?

Constraints on the services or functions offered by the system. - page 477

Q4: Contextual inquiry rests on what main principles:

Context, partnership, interpretations and focus.

57 Observation of participant in their natural setting is ...

Direct observation

Which of the following properties belong to vision?

Directional

Q8: What is not in interaction types?

Discovering

Which are the guiding principles of conceptual design?

Discuss ideas with other stakeholders as much as possible.

What are NOT types of interaction?

Discussing

26 What are the design implications of "memory"? (Choose 2)

Do not overload users' memories with complicated procedures for carrying out tasks

Which of the following is not usability test type of data

Document file

(Choose 1 answer) What is cognition?

Something goes on in our heads when we carry out our everyday activities

Which of the following does not belong to Nielsen's heuristics?

Speak user language

53 Aims of the requirement activity are to make the requirement ... (Choose 3)

Specific

Select the good implications

Speech output should enable users to distinguish between the set of spoken words

Why do we use prototype?

Stakeholders can see, hold, interact with a prototype more easily than a document or a drawing

74 A sequence of actions or events that the user and the system go through to achieve a task is called a ...

Storyboard

Q17: Which of following are examples of Low-fidelity prototyping (choose 4) (p 531 -> 535)

Storyboard

Which is not an input to task analysis?

Storyboard

What are the properties of Field Study in comparison with Usability Testing?

Subjective, qualitative results

95 What is an evaluation that is done when the design is complete to assess whether it meets required standards?

Summative evaluation

Chatting with your online friends via Yahoo Messenger is an example of _________ .

Synchronous communication

Yahoo Messenger chatting is an example of

Synchronous communication

What is the kind of the conversations that are supported in real-time through voice or typing?

Synchronous computer-mediated communication

Select the technique, which is used mainly to investigate an existing situation, not to envision new products

Task analysis

What is the first stage of UCSD process?

Task analysis

ACM stands for ?

The Association for Computing Machinery

Q26: What are lifecycle models in HCI? (Choose 3)

The Star lifecycle

97 What is an evaluation that is performed to examine the usability of a design or system?

Usability study

98 What is an evaluation approach to evaluation that involves measuring users' performance and evaluating their satisfaction with the system in question on certain task in a laboratory setting?

Usability testing

Which of the following guidelines can be used for display design?

Use affordances

70 What are the key principles of conceptual design?

Use low-fidelity prototyping to get rapid feedback

When design implications for attention, we should

Use techniques that make things stand out like color, ordering, spacing, underlining, sequencing and animation

In ethical aspect of evaluation, the participants do not have the right to

Use the result of the study

Q5: Which are NOT advantages of High-fidelity prototype (choose 2): (p 536)

Useful communication device

43 Developers can gain a better understanding of users' goals, leading to a more appropriate, more usable product when we have who involving in the

User

7 What is the concept that has become the central of interaction design?

User experience

Q14: Which goals are concerned with how users experience an interactive product from their perspective?

User experience goals

(Choose 1 answer) What is the starting point of an HTA?

User goal.

Q19: What is the starting point of an HTA?

User goal.

What is the starting point of an HTA?

User input

Q17: An essential use case consists of (choose 3):

User intention.

96 What is an evaluation that involves users directly, either in their natural environment, or in the laboratory?

User studies

Valid reasons for usability testing are:

Experience changes ones perception of the world.

You are a researcher interested in finding out what times of the day people are the sleepiest. Which technique would allow you to collect the most data from the greatest number of people with the greatest accuracy?

Experience sampling/ pager studies

Which mode of interaction involves users moving through virtual or physical environments?

Exploring

Q16: Which statement is true about mode Exploring of interaction?

Exploring of interaction involves users moving through virtual or physical environments

99 What is an evaluation approach where users are asked to perform certain tasks using a system or prototype in an informal or laboratory setting?

User testing

What is an evaluation approach where users are asked to perform certain tasks using a system or prototype in an informal or laboratory setting?

User testing

All of the following statements are true except

User-centered approaches concentrate exclusively on the functional requirements of systems.

Select the incorrect statements

User-centered methods are straight and their phases are separate

Which is the incorrect statement from the list bellow?

User-centred methods are straight and their phases are separate

Which one of these is a good reason to include sounds in an HCI?

Users react more quickly to sounds than to visual signals

Q4: Which is not one of main options in presenting the findings of data analysis?

Using activity theory

Q11: "Does the product provide an appropriate set of functions that will enable users to carry out all their tasks in the way they want to do them?". Which usability goal is this question for?

Utility

(Choose 1 answer) In which kind of data recording that flexibility of use is needs positioning and focusing camera lens, obtrusive

Video

In which kind of data recording that more expensive, editing, mixing and analysis equipment needed.

Video

VBIC stands for

Virtual Business Information Center

Fill in (a) in this sentence: "The more (a) the more likely users will be able to know what to do next."

Visibility

(Choose 1 answer) FATAL, ERROR, INVALID are the guideline for designing good error message ?

False

(Choose 1 answer) Sketching is not an example of low-fidelity prototype?

False

30 Computational offloading occurs when we use a tool or device in conjunction with an internal representation to help us carry out a computation.

False

34 Qualitative data is data that is easy to measure, count, or express in numerical terms in a sensible fashion

False

47 After established requirements, you must understand who the users are and what their goals are in using the product.

False

5 HCI has cast its net much wider, begin concerned with the theory, research, and practical of designing for all manner of products, whereas ID has traditionally had a narrower focus, begin "concern with the design, evaluation, and implementation of interactive computing systems for human use.

False

50 Usability criteria, technical feasibility, and users' feedback on prototypes should not be used to choose among alternatives.

False

56 The overall purpose of data analyzing in the requirements activity is to collect sufficient, relevant, and appropriate data so that a set of stable requirement can be produced.

False

58 Diaries and interaction logging are used more often within the requirements activity.

False

62 Task analysis is used mainly to envision new products, not to investigate an existing situation.

False

72 Design is about making choices and decisions, and the designer must strive to balance environmental, user, data, and usability requirements with non-functional requirements.

False

79 An initial physical model may be expanded by considering which functions the product will perform (and which the user will perform), how those functions are related, and what information is required to support them.

False

86 Dealing with constraints, such as gaining access to users or accommodating users' routines, is an important skill for designer to develop.

False

A conceptual model is a detail description of a product.

False

A scenario is an "formal narrative descriptions"

False

Dealing with constraints, such as gaining access to users or accommodating users' routines, is an important skill for designer to develop.

False

Decisions about conceptual design should be made after commencing any physical design, e.g. choosing menus, icons, and dialog boxes.

False

Developing alternative designs can be broken up into two sub-activities: conceptual design and logical design.

False

Easy to use is one of user experience goals.

False

In order to make goals operational, we must clearly articulate the questions to be answered by the evaluation study

False

Mobiles have become pervasive, decreasingly used in all aspects of every day and working life

False

One of the problems of applying more than one of the design principles in interaction design is that trade-on can arise between them.

False

Q10: Performing an activity theory (AT) analysis enables researchers and designers easy to identify the tensions in a workplace leading to specific needs for new technological tools.

False

Q15: Users can tell you what they 'need' to help them achieve their goals

False

Q16: All usability and user experience goals will be relevant to the design and evaluation of an interactive product being developed.

False

Q19: A conceptual models concerned only one of interaction types such as instructing, conversing, manipulating, and exploring (p 547)

False

Q19: Conversional model doesn't allow users, especially novices and technophobes, to interact with the system in a way that is familiar

False

Q23: A framework is not a set of interrelated concepts

False

Q25: You can design a user experience.

False

Q6: A scenario is an "formal narrative descriptions"

False

Reduced work load memory is NOT a design implication for supporting user's memory?

False

Storyboard is one of high-fidelity prototyping method that is often used in conjunction with scenarios.

False

The techniques used may not be compatible with the goal of the study

False

The term 'scenario' cannot be used in context of use cases. Because they are two different methods for task description.

False

We must use software tools for analyzing large data sets.

False

We usually analyze all of data which collected in data gathering sessions.

False

Wearable interface designed for more than one person to use?

False

triangulation in data gathering is only one method for data recording, such as: notes, audios, videos,

False

Q12: In practice, identifying needs and establishing requirements must be completely done before moving into design activities.

False - it is an iterative activity - page 476

Q18: Essential use cases are more detailed than use cases.

False - page 514

Q20: Each step in an HTA has a corresponding plan.

False - page 516

Q6: There are two kinds of prototyping,these are physical prototyping and vertical prototyping

False(vertical and horizontal prototyping)

Q18: is about sending back information about what action has been done and what has been accomplished, allowing the person to continue with the activity.

Feedback

92 What is a study that is done in a natural environment such as at home, as opposed to a study in a controlled setting such as a laboratory

Field studies

Which evaluation approach involves users indirectly?

Field study

High-fidelity prototype uses materials expected in ...?

Final product

Q9: Which of following is TRUE: (p 548 + 549)

WIMP/GUI interface is the traditional desktop interface which uses windows, icons, menus, and pointing device.

Q21: What are lifecycle models in software engineering? (Choose 4)

Waterfall

Which is the first model generally known in software engineering and forms the basic of many lifecycles in use today?

Waterfall lifecycle model

Being good at displaying a small number of options at the same time and where the size of the display is small, e.g. iPods is one factors of?

Flat menus

Assume that you are on research into expanding the use of ATMs in China. What is the most appropriate combination of data gathering techniques?

Focus group, interview and evaluation

What are the main problems when using task analysis on real problems?

For complex real problem, the notation soon become unwieldy, making it difficult to follow.

All of the following statements about attention are true except

Information at the interface should be structured to avoid users' attention

What is the difference between the MHP and Simplex One?

Information flow

Which one are asynchronous computer-mediate technologies?

Instant message

Which type of interaction describes how users carry out their tasks by telling the system what to do?

Instructing

Q9: Which statement is incorrect about interaction types?

Instructing is a bad repetitive kinds of action performed on multiple object.

Which statement is incorrect about interaction types?

Instructing is a bad repetitive kinds of action performed on multiple object.

Q13: What is true about manipulating

Interacting with objects in a virtual or physical space by manipulating them

Select correct answer

Interaction Design is wider than HCI

Which is the correct statements about HCI?

Interaction Design is wider than HCI

89 The sequence of links on a web site are generally best evaluated in ...

Laboratory

When is the usability testing usually performed during design process?

Later stages of design

Q12: "Is it possible for the user to work out how to use the product by exploring the interface and trying out certain actions?". Which usability goal is this question for?

Learnability

45 What term is used to represent a model that captures a set of activities and how they are related?

Lifecycle Model

Nielsen's Advice:

List heuristic problems and how the heuristic is violated

Select the correct statement for reading, speaking, and listening:

Listening requires less cognitive effort than reading or speaking

(Choose 1 answer) Which kind of user involvement is consistent, but loose touch with the rest of user group?

Long term

Q7: Which kind of user involvement is consistent, but loose touch with the rest of user group?

Long term

Q4: Which of following is TRUE: (p 536)

Low-fidelity prototype is useful for identifying market requirements while High-fidelity prototype is not.

Q2: Which is NOT true about Expectation management?

Make the users active stakeholders

41 What are 3 kinds of average? (Choose 3)

Mean

(Choose 1 answer) Usability testing is..?

Measuring typical users' performance on typical tasks

Which is middle value of data when ranked

Median

"What kinds of interface support have been provide to help users remember how to carry out tasks. especially for products and operations they use infrequently?". Which usability goal is this question for?

Memorability

Q13: "What kinds of interface support have been provide to help users remember how to carry out tasks, especially for products and operations they use infrequently?". Which usability goal is this question for?=

Memorability

The context is one of the most important things for ____

Memory

________ involves recalling various kind of knowledge that allow us to act appropriately.

Memory

Which offering lists of options that could be scrolled through and selected?

Menus

Which is NOT the benefit of using asynchronous computer-mediated communication?

Message overloading: users can receive numerous of emails.

What does MHP stand for?

Model human processor

Which is the disadvantage of high-fidelity prototype?

More expensive to develop

A computer expert produces an solution with HCI which is very efficient in computer resources, based on command-lines. Which one of the following is most likely to be the result when the system is implemented?

Most staff will feel demoralised and will not want to use the system.

Conceptual design means

Move iteratively from requirement to design

(Choose 1 answer) When working with the DECIDE framework, it is common to:

Moving backwards and forwards between items

Who is involved in interaction design?

Multidisciplinary teams, where the skill sets of engineers, desigers, programmners, psychologists, anthropologists...

Which of these is not a interface style?

Natural Language

What are the correct statements about users' needs?

Need to take into account what people are good and bad at

What should we do to understand users' needs?

Need to take into account what people are good and bad at

The framework is simple but not effective

No

55 "A word processor must be able to run on a variety of platforms such as PCs, Macs, and Unix machines". This statement is a/an ...

Non-functional requirement

29 According to Norman's theory of action, there are 7 stages of an activity. What is NOT one of them?

None of the others

37 What is NOT a data gathering method?

None of the others

66 What is meant by prototype?

None of the others

Which mode of interaction involves users moving through virtual or physical environments?

None of the others

Which of the followings do not belong to the items of the DECIDE framework?

None of the others

Q30: What is not the human-centered design activity?

None of the others.

Q12: Why are Direct Manipulation (DM) interfaces so enjoyable (Choose 3)?

Novices can learn the basic functionality quickly

Regarding a formal experiment:

Objective measurements are made.

What are the needs to encourage a good response from a questionnaire?

Offer a short version for those who do not have time to complete a long questionnaire

Q12: According to Strauss and Corbin (1998), which are three aspects of "coding" in grounded theory?

Open coding, Axial coding, Selective coding

Q13: Which is the right sort of levels from bottom to top in the original activity theory model?

Operation, Action, Activity

Which is NOT coordinating mechanisms?

Overhearing and overseeing

Q3: Which reasons for user involvement are important if the product is to be usable and used? (Choose 2)

Ownership

75 Prototyping may be low fidelity - such as (A), or high fidelity - such as (B). What to fill in (A) and (B), respectively?

Paper - based, software - based

What are advantages of paper prototypes over computer generated pixel prototypes?

Paper prototypes keep the focus on high-level design while it's easy to shift focus to details with pixel-prototypes.

Q5: Which kind of user involvement has patchy input and very stressful?

Part-time

What is a pattern?

Pattern is a solution to a problem in a context.

Select correct statement

People are much better at recognizing things than recall things.

Which is type of quantitative data analysis?

Percentage and average

_________ refers to how information is accquired from the environment via the different sense organs, e.g eyes, fingers and transformed into experiences of objects, events, sounds and tastes.

Perception

What is PIM?

Personal information management

77 What are the aspects of the design activity? (Choose 2)

Physical design

78 Choose the correct statements in the following list: (Choose 2)

Physical design specifies the details of the design such as screen layout and menu structure.

Q14: Choose the four aspects of the environment that must be considered when establishing requirements (Choose 4)

Physical environment.

Which are disadvantages of low-fidelity prototype?

Poor detailed specification

94 What is an approach to evaluation in which theoretically based models are used to predict user performance?

Predictive evaluation

Which is NOT a kind of inspection technique?

Predictive models

Q1: They are fundamental activities that are recognized in all design EXCEPT:

Preparing the requirements

They are fundamental activities that are recognized in all design EXCEPT:

Preparing the requirements

15 Identifying usability and user experience goals is a pre-requisite to understand what?

Problem Space

Which of the following is Usability testing

Procedure planned

What is the second stage of UCSD

Requirement gathering

Q22: What is the waterfall lifecycle model of software development?

Requirement, Design, Code, Test, Maintenance

(Choose 1 answer) Which of the following is Experiments for research

Results validated statistically

Which of IRB form asks "Are there any risk to the subject?'

Risks and Benefits

"What is the range of errors that are possible using the product and what measures are there to permit users to recovery easily from them?". Which usability goal is this question for?

Safety

Q10: "What is the range of errors that are possible using the product and what measures are there to permit users to recovery easily from them?". Which usability goal is this question for?

Safety

Q37: What is the value of prototyping?

Save so much effort and resource

73 What is commonly used for expressing proposed or imagined situations to help in conceptual design?

Scenario

Q15: Which are common task description types? (Choose 3)

Scenarios.

(Choose 1 answer) One of similar ways of becoming aware and keeping aware take place in other contexts?

School

Q7: Which is not one of theories that qualitative data analysis may be framed by?

Scientific theory

Attention is process of...?

Selecting things to concentrate on

What are the correct statements about the types of interviews?

Semi-structured - guided by a script but interesting issues can be explored in more depth; Can provide a good balance between richness and replicability.

Which of the following properties does not belong to vision?

Sequential

What is interface designed for more than one person to use?

Shareable interface

Which of the following belong to working memory's properties?

Short - term memory has a decay time of 10-20 minutes

Q6: Which kind of user involvement is inconsistency across project life?

Short term

67 What is not the benefit of prototypes?

Show customer every functions of software

Most effective icons are similar ones

Similar ones

In virtual reality which of the senses cannot currently be portrayed?

Smell

What do we need to take into account in order to have a good design?

What activities are being carried out

All of the following are principles of Natural Computing except?

What can system do

Requirement gathering describes

What the proposed system should do

(Choose 1 answer) What is not the questions in order to determine the goals

When we do it?

Choose the correct answer when you use note plus camera to collect data

When you analyses the data, it is relatively easy to transcribe, rich description can be produced

Q14: Stakeholder is a person

Who have a direct or indirect influence on the system requirements

Q13: User is NOT a person

Who will be affected by the system

A _________ is a high-level description of how a system is organized and operates.

conceptual model

A ____________ is a high-level description of how a system is organized and operates.

conceptual model

Design is a ____ activity

creative

We can ___________

design for a user experience Correct

Providing accelerators (e.g. keyboard shortcuts) mostly addresses

efficiency.

Users have created a range of ____ compensate for lack of expressiveness in text communication

emoticons

Conceptual models can help the design team to

establish a set of common terms they all understand and agree upon

Scenarios , use cases, essential use cases are three of more common method for _________.

task description

Q5: Utility refers to

the extent to which the product provides the right kind of functionally so that users can do what they need or want to do.

Utility refers to _____

the extent to which the product provides the right kind of functionally so that users can do what they need or want to do.

(Choose 1 answer) Efficiency refers to.....

the way the product supports users in carrying out their tasks

Q3: Efficiency refers to

the way the product supports users in carrying out their tasks.

How many steps of theory of action

7

68 Match the name and definition of prototyping types: 1. Low-fidelity prototyping 2. High-fidelity prototyping 3. Evolutionary prototyping 4. Throw away prototyping

1 - A; 2 - C; 3 - D; 4 - B;

71 Match the types of interface with the definitionsn1. WIMP/GUI interface 2. Shareable interface 3. Tangible interface 4. Advanced graphical interface

1 - A; 2 - D; 3 - B; 4 - C;

22 Match the name with the description of interaction types: 1. Instructing 2. Conversing 3. Exploring A. User have dialog with a system B. How users carry out their tasks by telling the system what to do C. Users moving through virtual or physical environments

1 - B, 2 - A, 3 - C

39 Match the name and definitions of coding categories according to Strauss and Corbin (1998): 1. Open coding 2. Axial coding 3. Selective coding

1 - B, 2 - A, 3 - C

Choose the 4 basic activities in the process of interaction design in the list below

1, 3, 4, 5

DECIDE framework has ___ items

6

Q1: Usability is broken down into

6 goals

What are the key methods for data gathering in usability testing? 1. User test 2. User satisfaction questionaries. 3. Direct observation 4. Indirect observation

1-2

Q26: What is the process order of interaction design? 1. Identifying needs and establishing requirement for the user experience. 2. Developing alternative designs that meet those requirement. 3. Building interactive versions of the designs so that they can be communicated and assessed. 4. Evaluating what is being built throughout the process and the user experience.

1-2-3-4

Select correct order of activities in Interaction Design: 1. Identifying needs and requirements 2. Building interaction versions of design 3. Developing alternative designs 4. Evaluating designs

1-3-2-4

Designing usable interactive products requires considering ... 1.Who is going to be using them 2. What they are going to be used 3.How they are going to be used 4.Where they are going to be used

1.3.4

Q1: How many aims that we are trying to achieve in the requirements activity? (Page 474, line 3)

2

Q22: According to Norman, how many kind of affordance are there?

2

How many kinds of requirement are identified in software engineering? What are they?

2 kinds: functional and non-functional requirement s

The ticket machine is badly designed because :

2, 3

Select correct order of activities in process of interaction design:

2-1-3-4

According to Strauss and Corbin (1998), how many aspects of "coding" in grounded theory?

3

Q15: According to Strauss and Corbin (1998), how many aspects of "coding" in grounded theory?

3

Q36: How many main usability goals you would like for your system?

3

Q38: How many fundamental activities that are recognized in all design?

3

According to Eason, how many categories of users are divided to? What are they?

3 categories: primary ,secondary and tertiary

How many basic steps are there in interaction design process?

4

How many fundamental types of interaction?

4

How many types of interaction designer can have with a product/system?

4

Q15: How many types of interaction designer can have with a product/system?

4

Q24: How many basic activities does the process of interaction design involve?

4

Q31: How many basic activities of interaction design?

4

Arrange the steps of interaction design in the same order: 1: Developing design 2: Evaluating 3: Building interactive design 4: Identify needs

4.1.3.2

(Choose 1 answer) How many cognitive frameworks?

5

Q24: How many phases have a basis RAD lifecycle model?

5

6 What are the benefits of bringing together people with different backgrounds and training in interaction design?

A and B

What are the benefits of bringing together people with different backgrounds and training in interaction design?

A and B

38 Audio recordings, notes, and video recordings are raw data of ...

A and C

Q1: What is a conceptual model?

A high-level description of how a system is organized and operates

What is a conceptual model?

A high-level description of how a system is organized and operates

An icon of a file folder, which users can drop files on in order to move them into the folder, is an example of which of the following

A metaphor

Brain-computer interfaces (BCI) provide a communication pathway between

A person's brain waves and an external device. such as a cursor on a screen

What does a scenario describe?

A scenario describes human activities or tasks in a story that allows exploration and discussion of contexts, needs and requirements.

Q13: Which of following are FALSE (choose 2):

A scenario is one story about how a product may be used to achieve the task

59 What is the approach that emerged from the ethnographic approach to data gathering?

Contextual inquiry

... is performed in laboratory which is controlled by evaluator

Controlled experiment

100 What is a study that is performed in a laboratory which is controlled by the evaluator?

Controlled experiment

21 What NOT are types of interaction?

Conversing

Which kind of interaction can support simple voice recognition ?

Conversing

________ interaction describes how users carry out their tasks by telling the system what to do.

Conversing

(Choose 1 answer) Which tool is not one of tools to support data analysis?

Data Recovery

Q3: Which tool is not one of tools to support data analysis?

Data Recovery

The advantages of online questionnaires are

Data can be collected in database for analysis

Babble at IBM is developed by?

David Smith

Select the criticisms of anthropomorphism

Deceptive, make people feel anxious, inferior or stupid

83 What are not evaluation approaches? (Choose 3)

Design evaluation

What are not evaluation approaches?

Design evaluation, Analytical testing, Usability studies

What is NOT a design implication of "learning"?

Design interface that is have many new interesting items to learn

All of the followings are the good design implications except

Design interfaces that promote recall rather than recognition

What are design rules?

Design rules are principles that have been interpreted for a particular design

Which is the first step in DECIDE evaluation framework?

Determine the goals

What "Constraints" refer to?

Determining ways of restricting the kinds of user interaction that can take place at a given moment.

After understanding of the problem space, the next step in design process is __________

Developing a conceptual model

Q10: Which basic activity in Interaction Design can be broken up into 2 sub-activities: Conceptual design and Physical design?

Developing alternative designs

(Choose 1 answer) Select the first step of design phase in Interaction Design

Developing conceptual model

Select the first step of design phase in Interaction Design

Developing conceptual model

All of the following are the weaknesses of Waterfall Model except

The visibility of the process is not good

Q29: What are the principles of user-centered design (choose 3)?

Early focus on users and tasks

What is usable?

Easy to learn, effective to use, and providing an enjoyable user experience

What are advantage of high-fidelity prototype?

Effective for requirements gathering.

Q8: "Is the product capable of allowing people to learn, carry out their work efficiently, access the information they need, or buy the goods they want? ". Which usability goal is this question for?

Effectiveness

Q9: "One users have learned how to use a product to carry out their tasks, can they sustain a high level of productivity?". Which usability goal is this question for?

Efficiency

What are goals that usability broken down into?

Efficiency, Effectiveness, Safety, Utility, Learnability, Memorability

Q8: Choose 3 principles that user-centered approach is based on.

Empirical measurement

Q18: Which is NOT one of interface types in HCI: (p 548 + 549)

End-user interface

Choose the correct statement:

Essential use cases represent abstractions from scenarios and try to avoid the assumptions of an use case

Q16: Choose the correct statement:

Essential use cases represent abstractions from scenarios and try to avoid the assumptions of an use case. - page 514

The last step in DECIDE evaluation framework is

Evaluate, analyze, interpret and present the data.

Q12: Which basic activity in Interaction Design is the process of determining the usability and acceptability of a product or a design?

Evaluating designs

Which basic activity in Interaction Design is the process of determining the usability and acceptability of a product or a design?

Evaluating designs

Field study is one approach of ...?

Evaluation

Select the central activity of Star lifecycle model in HCI

Evaluation

(Choose 1 answer) Which of following is FALSE:

Everything that has been learned through the iterated steps of prototyping and evaluation needn't be integrated to produce the final product.

Q7: Which of following is FALSE: (p 538 + 539)

Everything that has been learned through the iterated steps of prototyping and evaluation needn't be integrated to produce the final product.

The purpose of a task analysis is to help designers to understand

Existing systems

All of the followings are benefit of using interface metaphors except?

Forces users to only understand the system in terms of the metaphor

What is NOT benefit of using interface metaphors?

Forces users to only understand the system in terms of the metaphor

Q4: Which kind of user involvement has constant input but lose touch with the rest of user group?

Full - time

54 "A robot working in a car assembly plant should be able to accurately place and weld together the correct pieces of metal." This statement is a/an ...

Functional requirement

Q2: In software engineering, What are two traditional different kinds of requirements.(Page 477)

Functional requirements and non-functional requirements

Q2: Which step is not one of first steps in analyzing data?

Gathering

Amusing to the designer but not the user is?

Gimmicks

Who were developed grounded theory?=

Glaser and Strauss

What is the order of 4 key issues of data gathering?

Goals, Participant relationship, Triangulation, Pilot

According to Donal Norman, What makes a good product?

Good usability

42 Qualitative data analysis may be framed by 3 theories. What are they? (Choose 3)

Grounded theory

The main purpose of DECIDE framework is ____________.

Guiding designers how to implement the evaluation.

(Choose 1 answer) Which is wrong. Expectation management is

Have surprises, have disappointments

93 What is an approach to evaluation in which knowledge of typical users is applied, often guided by heuristics, to identify usability problems?

Heuristic evaluation

63 What is HTA?

Hierarchical Task Analysis

What does HTA stand for?

Hierarchical task analysis

76 Choose the statements which are NOT correct in the following list:

High - fidelity prototypes are quick and easy to produce and modify and are used in the early stages of design

Q2: Which of following are TRUE (choose 2): (p 576)

High-fidelity prototypes may be vertical or horizontal

Which are practical issues in DECIDE framework?

How to involve appropriate users?

Choose 1 answer) What's the field of usability engineering lifecycle?

Human Computer Interaction

HCI is acronym of _________.

Human Computer Interaction

Which of the following statements are true?

Human short-term memory has a decay time of 10-20 seconds

What does HIC stands for?

Human-computer interaction

Which can be designed to be compact and variably positioned on a screen?

Icon

What is the first activity in interaction design process?

Identify users needs and establishing requirements

Q9: Which basic activity in Interaction Design is fundamental to a user - centered approach?

Identifying needs and establishing requirements

What are NOT cognitive frameworks in interaction design?

Image processing and Internal cognition

What are the types of prototype?

Incremental

80 What is NOT an approach to develop an initial conceptual model?

Interaction metaphors

Who have responsibility in the design of all the interactive aspects of a product?

Interactive designers

Which of the following are recognised kinds of prototypes:

Interactive sketches.

Which can be thought as a "conversation with a purpose"

Interviews

Choose 1 answer) Asking user, observing user, inspection method are.?

Investigating systems

Which is NOT a guideline when gathering data for requirements?

Involve only one representative from each stakeholder group

Q14: What are not the core principles of direct manipulation?

Involves users moving through virtual or physical environments

Select the correct statements about memory

It involves first encoding and then retrieving knowledge

Select correct statements about conceptual models

It is a structure outlining the concepts and the relationships between them

Which of the following statements does not belong to "Universal Access"?

It promotes the notion of careful design and design standards, so that users with special needs are not excluded from the use of a system

What is a usable system?

It supports user tasks in easy-to-use ways

Which of the following does not belong to the goals of HCI?

It's goal is reduce development cost

Which of the following is not a goal of HCI?

It's goal is to reduce development cost

Q8: Which are keys guiding principles of conceptual design (choose 3): (p 540)

Iterate, iterate, and iterate

______ allows designs to be refined based on feedbacks.

Iteration

44 According to Gould and Lewis (1985), there are 3 principles that they believed would lead to a "useful and easy to use computer system". What are they?

Iterative design

Q11: What is the last phase in the requirement activity?

Producing a set of stable requirements. - page 476

Q23: What is a basic RAD lifecycle model of software development?

Project initiation, JAD workshops, Iterative design and build, Evaluate final system, Implementation review.

What is a basic RAD lifecycle model of software development?

Project initiation, JAD workshops, Iterative design and build. Evaluate final system. Implementation review

What is a basic RAD lifecycle model of software development?

Project initiation, JAD workshops, Iterative design and build. Evaluate final system. Implementation review.

(Choose 1 answer) Which of following is FALSE:

Prototype are used for expressing proposed or imagined situations to help in conceptual design

Q12: Which of following is FALSE:

Prototype are used for expressing proposed or imagined situations to help in conceptual design

Which of the following statements is true?

Prototypes elicit information about the general 'look and feel' of a system

Q17: Which is used to overcome potential client misunderstandings and to test the technical feasibility of a suggested design and its production?

Prototyping

36 In describing a population, we conclude that the average person tall, thin, and middle-aged. What analysis we have used?

Qualitative

________ data is data that is difficult to measure, count or express in numerical terms. ________ data is data that in the form of numbers or can easily be translated into numbers.

Qualitative / Quantitative

Select the type of data is primarily collected in field study:

Qualitative data

Select correct statements:

Qualitative data is data that is difficult to measure, count or express in numerical terms.

Q18: Which statement is true about the qualitative?

Qualitative data is data that is difficult to measure, count, or express in numerical terms in a sensible fashion

Q1: Which statement is INCORRECT about qualitative and quantitative?

Qualitative data is data that is easy to measure, count, or express in numerical terms in a sensible fashion (difficult to measure).

Which statement is INCORRECT about qualitative and quantitative?

Qualitative data is data that is easy to measure, count, or express in numerical terms in a sensible fashion (difficult to measure).

35 In describing a population, we conclude that the average person is 5 feet 11 inches tall, weighs 180 pounds, and is 45 years old. What analysis we have used?

Quantitative

Q11: Which statement is incorrect about conversing?

Ranges from simple voice recognition menu driven systems to more complex 'natural language' dialogues

Q25: What is RAD lifecycle model?

Rapid Applications Development

46 What is RAD and JAD?

Rapid Applications Development and Joint Application Development

Which of the following statements are true?

The cognitive walkthrough is conducted by members of the design team

Which is not an input to the evaluation process?

The complete system

19 What is the central component of a conceptual model?

The interface metaphor

Q3: What components that a conceptual model should comprise? (choose 3)

The major metaphors and analogies

Q4: What the major metaphors and analogies in conceptual model are used for?

The major metaphors and analogies that are used to convey to the user how to understand what a product is for and how to use it for an activity

18 According to Johnson and Henderson, a conceptual model should comprise of 4 components, what are they?

The major metaphors and analogies, the concepts, the relationships between concepts, the mappings

What is the designer's model?

The model the designer has of how the system should work

(Choose 1 answer) A disadvantage of conversing type is?

The potential misunderstandings

What is NOT component of conceptual model?

The problem space

What is wrong with the following interview question: "Do you like the Word Art feature of Microsoft Office?"

The question elicits a binary or a yes/no response.

Which is the second key issues of data gathering

The relationship with participants

What are the inputs to evaluation phase in UCSD?

The requirements

What is the output of Requirement Gathering?

The requirements statement

Task analysis focuses on all of the following except

The skills of the developers

Q17: Which sentence is true about design principles?

They are intended to help designers explain and improve their design.

What are the correct statements about interface metaphors?

They can be innovative and enable the realm of computers and their applications to be made more accessible to a greater diversity of users

32 What are the main benefits of conceptual frameworks and cognitive theories? (Choose 2)

They can explain user interaction

Q5: Which statement is not a one of benefits of conceptualizing a design in general terms early on in the design process encourages design teams:

To become narrowly focused early on

Which statement is not a one of benefits of conceptualizing a design in general terms early on in the design process encourages design teams:

To become narrowly focused early on

1 What is the central concern of interaction design? a. To manage the interaction between human and computer

To develop interactive products that are usable

20 What is NOT objection to the use of metaphors in interaction design?

Too detail information

What is NOT objection to the use of metaphors in interaction design?

Too detail information

(Choose 1 answer) Conversation can take a variety of forms?

True

In a heuristic evaluation:

a group of psychologists administers a questionnaire

List three main evaluation approaches

analytical evaluation

What are the three main evaluation approaches?

analytical evaluation

Which is effectiveness

appropriate support? task coverage. information available

All of the following are true about Personas except:

are vague and generalize the population

Q10: Focus groups are used to

build a consensus view.

Select the components of conceptual models

c

Affordances are:

classified into real and perceived affordances.

Attention, perception and recognition, learning, .... are the specific kinds of processes of __________.

cognition

Which type of external cognition is used in case of using pen and paper to solve a math problem ?

computational offloading

The system should keep the user informed about what is taking place by using:

feedback

Memorability refers to_______

how easy a product is to remember how to use, once learned.

Q7: Memorability refers to

how easy a product is to remember how to use, once learned.

Learnability refers to ...

how easy a system is to learn to use

Q6: Learnability refers to

how easy a system is to learn to use.

Q2: Effectiveness refers to

how good a product is at doing what it is supposed to do.

Activity theory is a product of Soviet psychology that explain ____________ in terms of out practical activity in the world.

human behavior

Understanding as much as possible about the users, their work and the context of that work,so the system under development can support them in achieving their goals; this we call __________

identify needs

4 "By interaction design, we mean designing (a) products to support the way people (b) in their everyday and working lives."

interactive, communicate

A persona in the context of goal-oriented interaction design:

is used to role-play through an interface design.

A set of data have values below (2,3,4,5,7,7,14) Calculate median, mode and mean of this set

median = 5, mode = 7, mean = 6

The advantages of working in multidisciplinary teams is

more ideas and designs generated

What are the advantages of working in multidisciplinary teams?

more ideas and designs generated

Interaction design is a process for designing interactive _______ to support the way people communicate and interact in their everyday and working lives.

products

Q4: Safety refers to

protecting the user from dangerous conditions and undesirable situations

In usability testing. field observations may be used to

provide contextual understanding.

(Choose 1 answer) In usability testing, user satisfaction is evaluated using

questionnaires & interviews

In usability testing, user satisfaction is evaluated using

questionnaires interviews

Q9: Questionnaires are used to

reach a wider population

One of design implication for memory load is: Design interface that promote ______ rather than ________ by using menus, icons...

recognition - recall

What are explicit cues of conversations?

saying "Oh dear, must go, look at the time, I'm late"

Choose 1 answer) The interface should accommodate both novice and experienced users by using:

shortcut

Which is not a type of qualitative analysis?

statistical analysis

What does multi-touch support

swiping

Q7: Interviews are used to

target specific user groups

Q8: Observations are used to

understand the context of task performance.

Q39: What is involves in interaction design (choose 2)?

understanding the requirements, producing a design and evaluating the design

The best way to ensure that developments continues to take users' activities into account is to involve real _____ throughout development.

users