U-61 Chapter 5-7 Questions

8. Which of the following is the slowest clock rate?

C. 2500MHz

19. Which of the following is a correct statement about processor type and memory size?

C. A 32-bit processor can manage up to 4GB of RAM.

9. Which of the following is a correct statement about clock speed and CPU performance?

C. A processor's clock speed is one of the factors determining CPU performance.

6. Which of the following statements most accurately reflects what data correlation does?

C. Determining the statistical relationship between two types of data

(Chapter 6) 1. Which of the following is equal to 1024 bytes?

C. KB

15. Which of the following accurately lists measurements in order from largest to smallest?

C. Petabyte, gigabyte, megabyte

4. Which of the following components uses TCP/IP configuration settings?

A. Network adapter

18. You are helping a user with a website that doesn't want to load. Which of the following troubleshooting actions should be tried first to determine if the website itself has a problem?

A. Open a different website.

13. Which of the following is a legal right used to prevent unauthorized parties from copying an invention?

A. Patent

3. Resetting the CMOS is not an example of troubleshooting which of the following components?

A. Power

6. The scanner driver is an example of which of the following?

A. Software

13. If the theory is confirmed (confirmed root cause), you should determine the next steps to resolve the problem. What should you do if the theory is not confirmed?

A. Establish a new theory or escalate.

9. Your company has trademarked "We make sprockets as easy as 1-2-3" for its sprocket business. When the company starts selling sprockets in a different state, the legal department discovers that another business is using the same trademark. Which of the following might best help preserve your company's investment in the trademark?

A. Try to register the trademark.

6. Which of the following statements is incorrect?

B. 1024MB = 1PB

18. Select the correct pairing of binary measurements and size in bytes.

B. 1MB = 1,048,576

11. You are creating a digital music (MP3) file from a music track on one of your CDs. Which of the following settings is best if you want to create a highquality file?

B. 320Kbps compression.

3. What is the approximate size in binary GB of a DVD+R disc that holds about 4.7 billion bytes?

B. 4.37

4. Choose the largest value from the following list.

B. 950MB

20. You are sitting in an airport terminal awaiting a connecting flight. A fellow passenger is playing "Angry Birds" but can't make a phone call. Which of the following should be checked first?

B. Airplane mode

12. Which of the following represents a statistical relationship between two types of data?

B. Data correlation

2. To calculate the number of binary MB in a decimal number, which of the following formulas should be used?

B. Divide the value by 1,048,576.

2. In the process of turning data into information, which of the following comes first?

B. Gather data.

(Chapter 7) 1. Reviewing operating system and application update logs is part of which troubleshooting step?

B. Identify the problem

8. Your company has just patented a process it has no intention of producing. Which of the following describes what the company is doing?

B. Preventing other companies from using the process

15. Which of the following best describes digital security?

B. Processes, methods, and attitudes leading to protecting data, information, processes, and personal information held by an organization

14. You are applying the troubleshooting methodology steps in order to fix a user's laser printer that won't print. While establishing a theory of probable cause, what should you do first?

B. Question the obvious.

7. You receive a memo about a recent report labeled "too much, MEGO." Which of the following is the best explanation of what needs to be fixed?

B. Reduce background detail.

13. You are comparing two photos—one JPG and one a CR2 RAW file. The pictures are the same resolution. Which of the following is a correct statement about these photos?

B. The CR2 file uses more disk space than the JPG file.

9. Select the correct order for these steps: (a) Test the theory; (b) Research knowledge base/Internet; (c) Identify the problem; (d) Document findings.

B. c, b, a, d

19. A user's desktop computer won't turn on. The user reports that a hard drive was just replaced at the user's work area and the tech didn't test the computer before leaving. Which of the following should you check first?

C. Power supply switch and AC cord

17. A processor clock cycle consists of which of the following?

C. Pulse and rest

14. You need to send a 15MB text and image document created in Microsoft Word to a client. Their email service can only accept 10MB files. Which of the following will create a file the other user can review most easily?

C. Save the file as a high-quality PDF.

8. Identify symptoms" is part of which step?

C. Step 1: Identify the problem

10. Your company has decided to switch from physical distribution of its commercial software to using digital distribution via download. You discover a large company has downloaded your software and figured out how to install the software and make it run without paying for it. Which of the following should your company do?

C. Take legal action for copyright infringement.

16. You are attempting to identify an operating system application-related problem for a user. Where would be a great place to gather information from?

C. The operating system application log

11. You have swapped a cable with a brand-new cable, and the device still does not work. Which of the following is the correct conclusion to draw?

C. The replacement cable is not known to be working.

16. You have recently developed a new video game and believe it will be the next huge hit. You want to call it "Fortnite: Two-weeks to victory!" Where would you check to see if this name is already taken and if you can even use this title?

C. U.S. Patent and Trademark Office

5. How can you capture a BIOS/UEFI/firmware setup screen? (Choose the correct method.)

C. Use your smartphone's camera.

5. Company ABC is suing Company XYZ for patent infringement. If Company ABC's patents don't really apply to Company XYZ's product, what is Company ABC doing?

D. Being a patent troll

10. A speed monitoring cable is used by which of the following subsystems?

D. Cooling

4. Which of the following describes what copyleft does?

D. Copyleft allows an open source app and its modified versions to be modified freely by others.

(Chapter 5) 1. Which of the following best expresses the relationship of data and information?

D. Data is the source of information.

15. What are the first and last steps of the troubleshooting methodology?

D. Identify the problem and document findings/lessons learned, actions, and outcomes.

14. What are inventions, writings, art, photography, computer programs, and other creations of the mind considered?

D. Intellectual property

11. Your supervisor has asked you to generate a document from data that will provide useful information and lead to a data-driven decision. What is this called?

D. Meaningful reporting

5. Choose the largest unit of measure from the following list.

D. PB

17. The user is attempting to open a picture and sees an error message instead. When you have the user open another picture in the same folder, the picture opens normally. Which of the following is most likely the cause?

D. Picture file corrupted

7. Clock speed measures which of the following?

D. Processor cycles per second

3. Your company has applied for a service mark on a service name. Which of the following marks would be used initially and after the service mark is registered?

D. SM, ®

10. You are evaluating two laptop computers. One of them has a faster processor than the other. Which of the following is a correct statement about these computers?

D. There is not enough information to determine which computer will perform needed tasks faster.

16. Which of the following accurately lists connection speeds in order from fastest to slowest?

D. USB 3.0, Gigabit Ethernet, FireWire 1394b

7. You are preparing to test an internal SATA hard drive. Which of the following is not part of the storage subsystem?

D. USB port

12. In the process of repairing a "dead" computer, you wind up swapping the power supply, the RAM, and the video card, in that order, keeping each of the replacement parts connected as you swapped the next one. The computer now works. Which of the following is a correct statement of what happened?

D. We don't know if the power supply and the RAM are defective.

20. You are using Windows to determine the amount of space left on a hard disk. Which of the following statements is accurate about how Windows displays the capacity?

D. Windows displays binary MB or GB and bytes.

12. You are examining a computer you want to buy. It needs to have at least two USB ports with a transfer rate of 5Gbps. It has two USB 2.0 ports, two USB 3.0 ports, and one USB 3.1 Gen 2 port. Does this computer meet the requirements? (Choose the best answer.)

D. Yes, there are three ports that are fast enough.

2. Setting up staff training to avoid phishing and social engineering is an example of ____________.

D. preventive measures