(Unit 3C) Quiz 3C5- listening Skills
"When somebody else is talking listen to what they are saying, what should you do? "
(NOT) finish their sentence for them.
"Of time spent communicating, _________ percent is used reading"
16
"Of time spent communicating, _________ percent is used speaking. "
30
"Of time spent communicating, _________ percent is used to listen."
45
Adults spend an average of __________ of their time engaged in some sort of communication.
70%
"Of time spent communicating, _________ percent is used writing"
9
____________ listening involves observing body language and noticing inconsistencies between verbal and non-verbal messages.
Effective
"_______________ is key to all effective communication, without the ability to listen effectively messages are easily misunderstood "
Listening
"We don t just listen with our ears but also with our ____________, watch and pick up the additional information being transmitted via non-verbal communication."
eyes
"Hearing refers to the sounds that you hear, whereas listening requires more than that: it requires _____________. "
focus
"Studies have shown that, whereas _____________ raises blood pressure, attentive listening can bring it down."
speaking