(Unit 3C) Quiz 3C5- listening Skills

"When somebody else is talking listen to what they are saying, what should you do? "

(NOT) finish their sentence for them.

"Of time spent communicating, _________ percent is used reading"

16

"Of time spent communicating, _________ percent is used speaking. "

30

"Of time spent communicating, _________ percent is used to listen."

45

Adults spend an average of __________ of their time engaged in some sort of communication.

70%

"Of time spent communicating, _________ percent is used writing"

9

____________ listening involves observing body language and noticing inconsistencies between verbal and non-verbal messages.

Effective

"_______________ is key to all effective communication, without the ability to listen effectively messages are easily misunderstood "

Listening

"We don t just listen with our ears but also with our ____________, watch and pick up the additional information being transmitted via non-verbal communication."

eyes

"Hearing refers to the sounds that you hear, whereas listening requires more than that: it requires _____________. "

focus

"Studies have shown that, whereas _____________ raises blood pressure, attentive listening can bring it down."

speaking