week 3

The artifact of an open office space, with equal sized work areas for people regardless of title, may demonstrate: a. a company value of teamwork, cooperation, integrity of each worker's contribution b. it doesn't mean anything. It's just office space. c. titles don't matter, nobody gets promoted here, and everyone can see what you are doing d. Either A or C, depending on other variables of culture.

A -this is wrong

Artifacts are generally understood to be: a. items like values and preferences of the workers b. items like the Mission Statement that hangs on the wall c. items like dress codes, office layout, desk decorations d. Both B and C are examples of artifacts

D both b and c

A mission statement is more than just words. When used correctly, it should convey: the ways in which the company will do its work its fundamental purpose the core values of the company the company's vision for itself

The core values of the company -this is Wrong

When we refer to organizational culture, we are referring to: The shared assumptions, values and beliefs held solely by the owner or founder a system of values held predominantly by the owner or founde a shared system of assumptions about the way the business should be run The shared assumptions, values and beliefs that guide organizational behavior

The shared assumptions, values and beliefs that guide organizational behavior

Organic and boundaryless organizations are similar in that: a. they tend to eliminate traditional barriers of title, hierarchy and departments b. they focus on innovation and teamwork c. they have a physical layout with no floor levels, and open windows d. both A and B

a and b

The reading makes clear that no organizational structure is wrong, but all have limitations that must be managed. To minimize these further, a contemporary structure has been created to allow organizations to adapt to change more easily. It is: a boundaryless organization a learning organization a decentralized organization an organic organization

a boundaryless organization -this is wrong

Microsoft is identified as a company that will "...kill our competition". This describes a: detail oriented culture aggressive culture commitment oriented culture business oriented culture

aggressive culture

Employers are recruiting you, but you are also recruiting them. Potential employees should observe: any stories you've heard about the company, good or bad. the physical layout of the company, offices and other work spaces how you are greeted and treated during the recruitment process. all of the above.

all of the above

Knowing that fitting in with organization's culture early is an important strategy to protect one's new job, a new employee is advised to: show success early manage your first impressions develop relationships internally all of the above

all of the above

Positive impacts of a strong organizational culture are: new and current employees will know what to expect customers can readily identify your business investors in your company know what they are getting all of the above are elements of a strong culture

all of the above are elements of a strong culture

There are 4 elements of organizational structure. They are: centralization, mission, leadership, formalization centralization, hierarchy, departmentalization, formalization centralization, decentralization, leadership, formalization centralization, mission, departmentalization, formalization

centralization, mission, leadership, formalization -this is wrong

A "pro" of a highly formalized culture is:_____. A con of that structure is: ____. written rules; leadership employee morale; level of empowerment consistency; reduced motivation manager titles; customer complaints

consistency; reduced motivation

In the case of Toyota, which has a strong culture, their inflexibility in the face of a major challenge led to: the firing of the CEO some pretty tense departmental meetings an unwillingness to admit wrongdoing deaths and lawsuits

deaths and lawsuits

Stable cultures are often described as: dependable levels of service and output, often necessary in certain businesses like public agencies. unable to change with the times. really fun, creative places to work where people feel stable in their jobs. boring, dull places to work where nobody is allowed to innovate.

dependable levels of service and output, often necessary in certain businesses like public agencies.

Before you join a company, the text advises you to "listen to your gut". This means: If something seems uncomfortable or "off", it probably is Make sure you've had a meal before you decide to accept the job. It's acceptable to be anxious about a new job. Assume that people are usually lying during the interview and recruiting process.

if something seems uncomfortable or off, it probably is.

Culture impacts the organization by influencing employee behavior and organizational performance determining the type of organizational structure used identifying who is in charge helping customers understand how to get the best service

influencing employee behavior and organizational performance

Organizational structure refers to: how the physical layout supports the work tasks degree of centralization levels of hierarchy how work is coordinated

levels of hierarchy -this is wrong

Organizational culture is often not evident to current employees, until their culture is compared to another typically evident to both current and new employees identified by a mission statement not very important to know about, unless you are new to the company

often not evident to current employees, until their culture is compared to another

Learning about the organization's culture is a central element of: onboarding interviewing leadership attrition

on boarding

The new employee orientation is a common activity of: interviewing onboarding recruitment leadership

on boarding

Hierarchical levels have been challenged since the 1980's because: wages have not grown except at the highest levels of organizations competitive pressures have resulted in companies shedding jobs technological changes have meant that fewer people are needed to do work tasks all of the above

technological changes have meant that fewer people are needed to do work tasks -this is wrong