Xfinity product knowledge
X1 Streaming App
Access to majority of shows on the go Gets access to recordings, on demand, Roku
Xfinity My Account App
Account overview, billing details, pay Lookup equipment connection/troubleshot Look at data usage Check for service outages Access to channel lineup Update on technician appointments Location of nearest service store Access to Comcast email Schedule customer service call Transfer different services to new address Update general account info. Online chat for general questions English/Spanish options
X1 Connect App
Extension of voice service 4 virtual lines/numbers, any device Unlimited talk, text, data in hotspot Emergency contact for child only
Roku Sticks/TVs
Has X1 streaming app Different interface than X1 system Eliminates monthly rental of X1 box Gives access points like the X1 box Issues go through Roku Use home internet, stream/access to X1 box benifit
X1 Operating System
Highest level of telecom software Integrates with major apps User and family friendly
Xfinity Hotspots
Over 18 million hotspots nationwide Tap into internet when not at home Helps with those who don't have unlimited data Username and password from signing with Xfin. Works on any laptop/mobile device Does not work with smart TV/gaming
Kids Zone
Parental control, automatically filters bad, no code Removes anything purchasable (on demand) Can adjust different age brackets Can monitor content and time limit on TV
Xfinity XFi App
Personalizes/controls home WiFi Need rented modem to work Can create name, password, coverage, devices... Profiles for devices to show info. Of each one
X1 Cloud DVR
Records up to six shows while watching seventh Recorded to cloud rather than box 500gb storage
X1 Voice Remote
Say favorite show, actor... all info. Pop up on screen Bilingual (English, Spanish) Catch phrases
Red Zone
Shows all football games, when in redzone Great for fantasy baseball Split screens Gives highlights from all games Available in sports package add-on
Xfinity Home Security/Solutions (XHS)
Takes up to 20% off of owner/rental insurance Makes customers priority Experience Xfin. Technician will call in 48-72 hours Completely wireless and includes - 3 window/door sensors - wireless keypad - motion sensor - touch screen tablet - 24/7 professional monitoring - XHS App access