4020 Exam 5
How many votes does the union need to win the election?
A majority of the votes cast
What is a wildcat strike?
A strike that is unauthorized and occurs during the term of a contract
Under OSHA, which of the following is considered to be an occupational illness?
Abnormal conditions or disorders caused by exposure to environmental factors
Which of the following attempts to assess a potential expatriate's probable success of handling a foreign transfer?
Adaptability screening
Who is typically included in the bargaining unit?
All employees who will be represented by the union
Which of these employees would be MOST likely to receive compensation for hardship?
An employee who is starting a job in a more dangerous country than they are working in now.
Which of the following describes the correct order of instituting a basic facility security program?
Analyze the current level of risk and then install mechanical, natural, and organizational security systems.
Managing human resources in small firms is different for all the following reasons EXCEPT:
B A. diminished size B. increased informality C. increased entrepreneurial control D. lack of funding This is the correct answer. E. inconsistent priorities
To determine whether safety audits are successful, how should they be evaluated?
Based on trends in the audit data
Why might a company want to get involved with a professional employer organization (PEO)?Why might a company want to get involved with a professional employer organization (PEO)?
Because it is too small to have specialized HR support
Which term refers to the total depletion of physical and mental resources caused by excessive striving to reach an unrealistic work-related goal?
Burnout
How can an employer prevent mechanical accidents at the workplace?
By identifying and eliminating the unsafe conditions
How can a human resource information system (HRIS) improve reporting capability?
By integrating individual HR tasks
Which of the following employment records must be kept and maintained for employees who have left the organization, but not employees who are still working for the organization?
COBRA acknowledgments
Globally, what has been identified as the key to employee engagement?
Career opportunities
What are the three basic causes of workplace accidents?
Chance occurrences, unsafe conditions, and employees' unsafe acts
Which of the following countries recently implemented a new labor contract law, which has resulted in new employment protections for employees, while making it more expensive and difficult for multinational organizations to do business there?
China
What is the minimum frequency with which supervisors should conduct safety inspections?
Daily
About the same percentage of small and large firms offer which of the following employee benefits?
Defined contribution 401(k) plans
Which of the following should small business owners refer to as a means to determine which laws apply to their small business?
Department of Labor
What is the goal of hazard control when dealing with chemicals and industrial hygiene?
Elimination
Milliken & Company is considered to be one of the safest places to work. What is the core of Milliken's safety process?
Employee engagement
What is the effect of right-to-work laws on the ability of a union to recruit new members and retain current membership?
Employees no longer have to be a part of the union as a condition of employment.
When faced with a grievance situation, what should a supervisor do to properly handle the grievance?
Examine prior grievance records.
When it comes to capitalizing on the skills and abilities of all employees, a small business can better shape its human resource management policies and practices based on _____.
Familiarity with employees' strengths and needs
Which of the following is one of the steps in developing a more effective global HR system?
Forming global HR networks
Which two auto manufacturers created a joint venture they called New United Motor Manufacturing Inc. (NUMMI)?
General Motors and Toyota
Which of the following describes a company that aims to attract the best candidates globally, including freely using third-country nationals to staff its positions around the world with the best people available?
Global company
Which of the following offers packages of personnel forms?
HRdirect
What is required by OSHA to make employees and customers aware of potential chemical hazards in products and processes?
Hazard safety data sheets
What is the first line of defense when attempting to prevent and deal with violence at work?
Heightened security measures
Which of the following describes offshoring?
Hiring employees abroad to do jobs once done in the home country
What can employees do to legally terminate the union's right to represent them?
Hold a decertification election.
Which of the following workplace incidents must be reported to the OSHA office within 24 hours of the occurrence?
Hospitalization for inpatient treatment
Which of the following has the highest level of priority for OSHA inspections?
Imminent dangers
When authorization cards are given to employees by the union, what can management do in an attempt to rid themselves of potential unionization and still comply with the law?
Inform employees of their right to revoke their authorization cards.
During the union drive and election, a union tries to be recognized to represent employees. What is the first step in the process of a union drive and election?
Initiating contact
Which of the following is an advantage to keeping the human resource function informal in a small business?
It is easier and quicker to react to changing competitive conditions.
What is the main function of the Taft-Hartley Act?
It prohibited unfair union labor practices and enumerated the rights of employees as union members. It also enumerated the rights of employers.
Employers use various incentives to encourage the employee to take a job abroad. Which method involves paying a supplement that allows the expat to maintain his or her home-country standard of living?
Localization compensation
Which of the following should a small business owner check out to find information on industry-specific safety checklists?
OSHA
What is one of the primary attractions for small businesses to work with a professional employer organization (PEO) to obtain health and other types of insurance?
PEOs can help acquire insurance that is often hard for a small firm to get.
Which of the following would help to decrease the likelihood of a workforce seeking union representation?
Paying attention to employee engagement
Which of the following describes the practice of union salting?
Placing a union member in a nonunion site with the purpose of starting the organizing process
Which of the following measures work-related personality traits, drives, and behaviors—in particular dominance, extroversion, patience, and blame avoidance?
Predictive Index
Which of the following has been shown to have a significant impact on reducing workplace accidents due to substance abuse?
Preemployment and ongoing random drug testing
Because of the array of political, social, legal, and cultural differences among countries, what can become one of the MOST challenging things when managing a global industry?
Realizing that what works in one country may not work in another
Industrial hygiene is the area of hazard management that involves recognition, evaluation, and control. What is the primary difference between recognition and evaluation?
Recognition involves problem identification, whereas evaluation involves measuring problem severity.
What is an employer's first line of defense in preventing on-the-job accidents?
Reducing unsafe conditions
Which of the following is a federal program that offers online small business employment training tools?
SBA
What is the first step in establishing a global pay system?
Set longer-term strategic goals.
Why are work-life benefits so important in small companies?
Small businesses can give employees unique rewards that keep them engaged and involved.
Employers use various incentives to encourage the employee to take a job abroad. Which of the following compensation methods involve paying the expat a combination of home-county and local currency?
Split pay approach
Which of the following is considered important when developing a more effective global HR system?
Standardize ends and competencies
What is the role of the government in a market economy?
The government has little influence on what is produced and prices.
What is the role of the government in a mixed economy?
The government owns many industries.
What is surface bargaining?
The process of going through the motions of bargaining without any real intention of agreement
What is the advantage to implementing human resource management practices in a small business?
There is a positive impact on performance.
How does the multinational structure of an organization affect HR practices in the home country?
There is an emphasis on standardizing HR practices worldwide.
What is the advantage of using cloud-based systems for HR needs?
They allow vendors to update features on the system, saving business owners' time
How does OSHA enforce its standards?
Through inspections and citations
How can a human resource information system (HRIS) help with the daily maintenance and updating of employee records?
Through the use of automated systems
What was the purpose of the Occupational Safety and Health Act of 1970?
To assure safe working conditions and preserve human resources
What is the purpose of an operational safety review?
To determine compliance with all applicable safety laws and regulations
What is the purpose of the grievance process?
To determine if the collective bargaining agreement has been violated
Which of the following is an employer's responsibility under the Occupational Safety and Health Act?
To provide a workplace free from recognized hazards
What is the goal of requiring potential employees to take work sample tests and tests of physical abilities?
To reduce unsafe acts through screening
What can an organization do to make the global HR system more acceptable to international employees?
Try to work within the context of a strong corporate culture.
Dan is a new employee at Chameleon Manufacturing. What can his supervisor, Marco, do to help Dan become aware of common safety hazards and prevention techniques on the job?
Utilize a safety awareness program.
Which of the following best describes the basis for a country's culture?
Values
Where should the need for safety policies and procedures begin?
With senior-level executives
Which of the following can assist an employer with reviewing job descriptions?
Wonderlic Personnel Test
Which of the following measures general mental ability?
Wonderlic Personnel Test
A form of union in which the company can hire nonunion people so long as those employees join the union after a prescribed period of time and pay dues is known as _______.
a union shop
A form of union security in which the employees who do not belong to the union still must pay the union an amount equal to union dues (on the assumption that the union's efforts benefit all the workers) is known as a(n) _______.
agency shop
A collective bargaining situation that occurs when the parties are not able to move further toward a settlement, usually because one party is demanding more than the other will offer, is known as _______.
an impasse
A form of union security in which the company can hire only current union members is known as a(n) _______.
closed shop
An organized effort by the union to exert pressure on the employer by pressuring the company's other unions, shareholders, corporate directors, customers, creditors, and government agencies is known as a(n) _______.
corporate campaign
Which of the following lets managers formalize the employee's goals and then assess progress toward meeting those goals?
ePerformance
Employers use various incentives to encourage the employee to take a job abroad. Financial payments over and above regular base pay are referred to as __________.
foreign service premiums
Employers use various incentives to encourage the employee to take a job abroad. Compensating payments for expatriates for hard living and working conditions at certain foreign locations are referred to as __________.
hardship allowances
Union efforts to convince employees to impede or to disrupt production, such as slowing the work pace, are known as _______.
inside games
Employers use _______ to manage the challenges employees of global operations face.
international human resource management
For compensating host country nationals, employers tend to use a similar process to what they use at home, namely methods like _________ to create equitable pay plans adjusted for local market conditions.
job grading
A systematic approach to identifying and eliminating workplace hazards before they occur is known as a(n) _________.
job hazard analysis
Asking a job candidate a combination of situational and open-ended questions that determine the candidate's suitability for the job would indicate the candidate's _______.
knowledge
Items in collective bargaining that a party must bargain over if they are introduced by the other party are known as _______ bargaining items.
mandatory
Employers use various incentives to encourage the employee to take the job abroad. Lump-sum payments to reward employees for moving from one assignment to another are referred to as __________.
mobility premiums
The Family and Work Institute found that large firms offer more extensive benefits packages, but small firms offer _______.
more flexibility
Asking a job candidate questions regarding their likes and dislikes would indicate the candidate's _______.
motivation
During an interview, a candidate's likes and dislikes are an indication of their _______.
motivation
Small businesses can improve the recruiting process by posting on industry job sites because _______.
only applicants in the right industry will apply
The degree to which people accept the unequal distribution of control in society is known as _______.
power distance
To help the expatriate manage his or her home and foreign financial obligations, most employers use a _________________; they pay, say, half a person's actual pay in home-country currency and half in the local currency.
split pay approach
Because the cost of living can vary greatly, the MOST common approach to determining expatriate pay is to equalize purchasing power across countries, which is known as _______.
the balance sheet approach
A preferential shop is a form of union security in which _______.
the members are favored in hiring, but the employer can still hire nonunion members
Formal, employee-elected groups of worker representatives who meet with managers to discuss issues such as smoking policies and layoffs are used in European countries and are known as _______.
works councils
Which of the following terms represents employees who are citizens of the country where a company is headquartered?
Home-country nationals
Which of the following contains a "bill of rights" for union members?
Landrum-Griffin Act
Which piece of legislation marked the beginning of the era of strong encouragement of unions and guaranteed to each employee the right to bargain collectively "free from interference, restraint, or coercion"?
Norris-LaGuardia Act
The law that prohibited unfair union labor practices and enumerated the rights of employees as union members was the _______.
Taft-Hartley Act
Which of the following gave rights to employers concerning union activity within the workplace?
Taft-Hartley Act
Training employees to avoid behaviors that contribute to accidents is a key element in _______.
behavior-based safety
When small firms offer management development training, they tend to focus on _______.
firm-related skills