411 Exam 1.

identifying feelings how it is said

Posture, Voice, Mannerisms

Institutional racism

a form of racism expressed in the practice of social and political institutions

tool 2 paraphrasing

a statement that says something that another person has said or written in a different way

reflecting feelings

accuracy and clarity are critical reflect feelings about the interview itself client is having trouble telling his/her story strong emotions not being expressed

Cultural Intentionality

being aware of cultural differences between people on an individual and societal level

empathy and carl rogers (cont.)

believed this was core aspect of therapy features-positive regard-respect and warmth-concreteness-immediacy-congruence/genuineness/authenticity

how to be an ally

challenge inappropriate comments report inappropriate comments/behavior continue to educate

ethical issues

competence informed consent confidentiality and its limits. power

multicultural considerations

cultural sensitivity should guide practice

giving feedback

cultural sensitivity should guide practice privilege culturally informed while appreciating differences within groups

feelings

emotions are central to all theoretical orientations

Rogerian Client centered

emotions in relationships

defining empathy

empathy is the counselor's ability to sense the client's world the way the client does and to convey that understanding

tools needed

encouragers paraphrases summaries

putting yourself in the client's shoes. and seeing. the world through the client's eyes

false

ethics

helps keep good practice protects client safeguards their autonomy enhances the profession

feedback

high quality feedback is constructive

tool 1 minimal encouragers

make someone more determined small verbal cues that encourage a helpee to talk with minimun interruption or influence by the helper "uh huh" "mhm" "okay: head nods

why is multicultural approach to counseling necessary?

need to educate ourselves, examine our beliefs and have meaningful conversations

facial expression

open appropriate

helping skills

part 1 focusing and following effective inquiry reflection of context reflection of feeling part 2higher order skills immediacy confronting self-disclosure info giving

reflect all feelings

positive emotions negative emotions

nonverbal behavior

posture-sit straight face client

guidelines for effective feedback

requested prompt non-technical concise focused on behavior personal behavior that can change strengths as well as weaknesses discussed definite-do not take it back

white privilege

societal privilege that benefits white people over non-white people

difference between summary and paraphrase

summary has more material summary covers more time

empathy

the skill of reflecting back to another person the emotions he or she is expressing so that he or she feels heard and understood also involves listening to clients and understanding then

empathy and carl rogers

the therapist is sensing feelings and personal meanings which the client is experiencing in each. moment

verbal following

tone of voice staying on topic relate to previous topics

reflecting feeling

two part skill identifying feelings reflecting feelings

Freudian Psychoanalysis

unresolved emotional experiences new focus on emotional experiences

arms

use gestures in moderation indicates openness

tool 3 summary

using few words to give the most important info about something recap info shared by helpee over long period of time

Mulitculturalism

we are all multicultural

how do we attend

we attend by listening and being aware of nonverbals

The microskills Hierarchy

- Foundation of intentional interviewing - Successive steps - Provides different alternatives for use with different clients and in different situations

what does attending mean?

- Giving undivided attention - Being with an individual - Paying attention to what an individual is saying and doing - Encouraging client to talk - Letting the client know you are listening

goals of reflecting feelings

- Help make clear the feelings underlying behavior - Help clients sort out complex feelings - Help tell story

silences

-Do not need to be filled -Time to think -Positive form of communication -In moderation

identifying feelings attend to the entire message

-Initiation/Development phase of counseling -Have the client tell their story

Intentionality

-acting with a sense of purpose -having a wide range of options

attending behaviors

-eye contact -nonverbal behavior -verbal following

attending skills

-foundation

reflection of content

-helper lets helpee know they heard what was saying saw point of view regarding content check for accuracy help talk in more detail

In what ways are the clients that you will see be diverse?

-issues -upbringing -beliefs/values -socioeconomic statusculture/ethnicity

eye contact

-looking away -cultural considerations -meaning of eye contact or looking away may vary by culture

identifying mixed emotions

-more than one emotion may be expressed -conflicting emotions could be part of the problem

how to paraphrase

1) Recall the message and restate to yourself silently 2) Identify content part of message 3) Select sentence stem 4) Translate content into your words 5) Check for accuracy

purposes of a summary

1) To tie together multiple elements in client's message 2) To identify common theme 3) To interrupt excessive rambling 4) To start a session 5) To end a session 6) To review progress 7) To serve as a transition when changing topics

how to summarize

1. recall key content 2. identify patterns or themes 3. use sentence stem 4.summarize 5. assess the effectiveness of summarization

Lab teams

1.client-presents safe topic 2.helper-attends and responds to client

Learning the skills

1.theory2.observation3.practice4.application

Educate

BAME- Black, Asian, and minority ethnicMicroagressions- hostile/prejudicial commonplace daily verbal behavioral and environmental

attending to culture

Be educated and aware of cultural differences

diseases of the helping relationship (DIPGAT)

Development Inventory Priority Goal formulation Action plan formulation ActionTermination

parroting

Don't repeat the same feeling word the client uses