ATU - COMS 4063 - Chapter 8 Quiz

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All of the Six Sigma principles are brand new.

False

Continuous quality improvement is not a goal of quality assurance.

False

Control charts are one tool used in the analyze phase of the DMAIC process.

False

DeMarco and Lister found direct correlations between productivity and programming language, years of experience, and salary.

False

Design of experiments cannot be applied to project management issues such as cost and schedule trade-offs.

False

In TQC, product quality is less important than production rates, and workers are not allowed to stop production whenever a quality problem occurs.

False

In a Pareto chart, the variables described by the histogram are ordered chronologically.

False

Integration testing replaces the other forms of testing with a single comprehensive test.

False

Organizational policies related to quality, the particular project's scope statement and product descriptions, and related standards and regulations are all important input to the quality assurance process.

False

Expectations can vary based on an organization's culture or geographic region.

True

ISO 9000 provides minimum requirements needed for an organization to meet its quality certification standards.

True

If products are accepted, they are considered to be validated deliverables.

True

It is important to clarify what functions and features the system must perform, and what functions and features are optional.

True

Many quality experts believe the main cause of quality problems is the lack of leadership.

True

Minimizing defects does not matter if an organization is making a product that no one wants to buy.

True

Modern quality management requires customer satisfaction, prefers prevention to inspection, and recognizes management responsibility for quality.

True

Most people simply accept poor quality from many information technology products.

True

Project managers are ultimately responsible for quality management on their projects.

True

Most information technology products can reach 100 percent reliability.

False

Only in-house auditors can perform quality audits.

False


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