BCOMM Chapter 3 Quiz

What is the most productive time to schedule a meeting?

10 am Tuesday

Absolom is frustrated because his team members come unprepared for meetings. What is the first thing he should do to try to improve the situation?

Distribute an agenda ahead of the meeting so people know what to expect.

Which scenario illustrates how an effective team works?

Lester, Raul, and Everett spend time each meeting talking about their goals and values.

Which example describes a team in the following state of team development?

Nathan, Anna, Roddy, and Ting take turns sharing their background with the others.

Doug has just been appointed leader of a new virtual team. He senses that the team members have doubts about each other's competence. What can he do to alleviate this situation?

Schedule a time when people can share their professional accomplishments.

What should the leader do just before closing a meeting?

Summarize what was accomplished.

What is characteristics of the norming stage of team development?

Team members agree upon mutual goals and individual responsibilities.

Which of these describes a virtual watercooler?

a social media space where virtual team members can interact spontaneously

Which element contributes to the inherent diversity of a team?

a variety of ethnic backgrounds

What is one of the fastest ways to increase trust among team members who don't know each other well?

encouraging self-disclosure

True or False During group writings projects, it is important not to waste time discussing roles and contributions.

false

True or False One significant advantage of virtual meetings is that team members can multitask during them.

false

True or False Research has shown that teams that have less dissent during meetings reach higher-quality decisions.

false

True or False The biggest barrier to team effectiveness is low productivity.

false

True or False The message-delivery stance can help you make emotionally charged conversations productive.

false

True or False The most important stage of group writing is thee drafting stage.

false

True or False When developing an agenda to address high-priority items, items of least importance should be placed near the beginning off the agenda to break the ice.

false

Sarah's team had an excellent record when it came to solving HR problems. When the CEO came to them with a different kind of problem, the team assumed it would make a good decision in spite of the fact they didn't know anything about it and could cause harm. This is an example of

illusion of invulnerability

Teams rapidly develop shared perceptions and commitment to a team culture during the ______ stage of team development.

norming

A pharmaceutical company has a weekly meeting. Every week, the meeting starts with a story about research progress. What is the most likely reason for this tradition?

to remind employees of their common sense of purpose

Why do organizations use virtual teams?

to save money

True or False High-performing teams go through repeated cycles of divergence and convergence.

true

True or False One of the unique challenges of working in virtual teams is the inability to gain information by reading nonverbal cues.

true

True or False When team members have competing ideas about how the team should work, they are in the storming stage of team development.

true

Juliana is concerned that her virtual teammates are misinterpreting each other's statements because they cannot see facial expressions and gestures. Which solution should Juliana suggest to her team leader?

using video during the meetings