Business Computer Application

What is the essential purpose of a supply chain management system (SCM)?

A SCM helps managers anticipate supply issues, such as increased demand or production slowdowns, so they can make quick accommodations.

In which of the following scenarios would an executive benefit from the insights provided by operations management systems software?

An executive wants to know why it is taking longer to manufacture their product.

Marketing manager Zia needs to know if increasing the firm's social media advertising budget will result in a higher return-on-investment. She uses a decision support system (DDS) to determine how much of a budget increase is needed to achieve a targeted sales increase. Later, if actual sales data do not match the DSS determination, Zia will rely on the system to adjust its recommendations. What does this example demonstrate?

DDS is a form of artificial intelligence

A business application that obtains data from sources internal to the firm, as well as external sources, to assist senior corporate executives in gaining a broader view of the competitive landscape is referred to as a(n)

EIS

Which of the following statements best describes Stripe and its services?

It is a merchant service aggregator that offers payment processing software, equipment, and services for e-commerce and brick-and-mortar businesses.

Which company was formed after Elon Musk's X.com and Peter Thiel's Confinity Inc. merged, when the software that allowed Palm Pilot users to transfer funds to each other had evolved to allow payment transfers over the Internet?

Paypal

Keeping in mind that all SCM systems have three basic components, how do individual systems vary?

SCM systems vary according to the product or products provided.

Which business software company develops software known to integrate well with existing apps, competes in the same environment as PayPal, and had both Elon Musk and Peter Thiel as early investors?

Stripe

How did the first cash registers "register" a transaction?

by adding its value to the total amount of payments already received

Providing visibility means that the user interface of any SCM remains a critical component. Typically, a user interface comes in the form of a

dashboard

Modern air travel would not be possible without

decision support systems software

Applications for EIS that focus on the processes involved in connecting with customers are referred to as manufacturing operations management systems software.

false

Merchant account aggregators and merchant money aggregators support small businesses by allowing them to share merchant accounts.

false

To maximize a sale force's efficiency and effectiveness, managers use corporate relationship management systems.

false

Which of the following executive information systems software would a babysitting service provider benefit from? More than one answer may be selected.

financial management human resource management marketing management

Which of the following areas do executives gain visibility into by using HRM elements of EIS systems? More than one answer may be selected.

grievance management benefits administration inventory replenishment

If a hotel restaurant is expecting a sudden influx of customers, which business software system/s would enterprise resource planning (ERP) software coordinate to not only manage the additional guests, but also maximize profits? More than one answer may be correct.

human resources management customer relationship management supply chain management

Which of the following have been made nearly obsolete by business applications technology? More than one answer may be correct.

imprinters ("knuckle-busters") credit card verification books travelers checks

Checks are quickly processed by point-of-sale (POS) stations with the use of

magnetic ink character recognition (MICR)

From the following list, select the technologies that are required for businesses to accept payment via Apple Pay and Google Wallet.

point-of-scale (POS) device near field communication (NFC) smart mobile phones

What portion of a firm's executive information system would be responsible for automatically restocking a necessary manufacturing component once it went below a predetermined level?

supply chain management

A logistician for an oil company receives an alert from the software she uses that a supertanker has been delayed. In addition, she receives a choice of reasonable actions to take. What software is she likely using?

supply chain management software

What is the correct term for systems that allow money to be exchanged for goods and services more efficiently?

transaction processing systems

One of the most significant ways in which management information systems technology has revolutionized business is by changing how small retailers can process card payments.

true

The business intelligence that is collected by an enterprise resource planning software system is rolled up and presented in the dashboard.

true