Business Foundations Chapter 11

a well planned job application should ask for information about:

- career objectives - work experience - educational background

fringe benefits such as health care, paid vacations, and sick days provide additional ________ to employees.

compensation

a job ___________ is a summary of a job, the type of work to be done, responsibilities and duties, working conditions, and the relationship of the job to other functions

description

companies trying to downsize sometimes offer special early retirement benefits known as a(n) _________ _________ to encourage long-term employees with higher salaries to leave.

golden handshake

the choice of a compensation system is very important to managers because:

incentives affect motivation and it affects efficiency and productivity

A summary of the objectives of a job, the type of work to be done, the responsibilities, working conditions, and relationship to other functions is a(n):

job description

when two or more part-time employees share one full-time job it is called ___________ ___________.

job sharing

the training where employees can learn skills before attempting them on the job using equipment that duplicates job conditions is:

job simulation

Costs associated with terminating employees include

lost investment in training and pay and potential for costly wrongful disharge lawsuits

it is important to plan and prepare all interviewers for the interview because:

missteps and illegal questions can lead to lawsuits based on anti-discrimination laws

the activity initiates new employees into the organization, it policies and procedures, and its objectives is a(n):

orientation program

a benefit of job-sharing is ________ of experiened employees who might otherwise have retired

retention

which pay system rewards the growth of both the individual and the team as they learn new and apply new skills and knowledge?

skill-based pay

employees often request more fringe benefits instead of salary, in order to avoid higher _________

taxes

computer and robotics training often uses:

vestibule training

background investigations are used to help identify those potential employees most likely to succeed by investigating

work records

a fringe benefit plan that allows human resource managers to equitably and cost-effectively meet employees' individual needs by allowing them choice is a(n):

cafeteria-style plan

companies are outsourcing the administration of benefit programs because the ________ and complexity of these programs has accelerated

costs

most states now limit the at-will doctrine to protect employees from wrongful

termination

the two main drawbacks of skill-based pay are:

the pay system is complex and it is difficult to relate acquisition of skills to profits

an advantage of hiring contingent workers is that

they receive fewer benefits than permanent workers and they reduce costs

companies that use flextime say that an advantage is that it:

boosts productibity

the period when all employees are expected to be at their job stations is called _________ time.

core

Fringe benefits, including sick-leave pay, vacation pay, pension plans, and health plans have had an effect on the:

cost of compensation to the employer and retention of employees

a major factor has led to more scheduling flexibility is the increase in two- ____________ families

income

flatter organizations today often ressign an employee to a new job at the same level, which is known as a(n):

lateral transfer

many companies have resorted to ___________ certain functions to be done by other companies because of the costs of terminating employees

outsourcing

fixed compensation computed on weekly, biweekly, or monthly pay periods is:

salary

identify some of the job titles that are considered contingent workers

temporary workers and independent contractors

a disadvantage of job-sharing includes:

the need to hire, train, motivate, and supervise twice as many people

flextime is a system that allows employees some freedom to choose which hours to work as long as they:

work the required number of hours and complete their assigned tasks

a difficult task is measuring and rewarding ________ performance on teams while at the same time rewarding team performance

individual

a study of what employees do who hold various job titles is a(n) __________ _________.

job analysis

the accelerating cost of administering benefits programs has led to:

many organizations outsourcing that function

developing and establishing professional contacts that can assist you in finding employment is:

networking

the way a company chooses to _______ its employees monetarily for doing a job can have an important effect on efficiency and productivity

pay

if a manager really supports the team process, he needs to give teams freedom to _________ themselves when they have successfully managed themselves and achieved their goals

reward

the cost of terminating employees is why many companies are using _________ employees

temporary

the cost of terminating employees has led companies to use

temporary employees and outsourcing

increased flexibility in scheduling has become an important benefit for employers to offer because of:

the increase in two-income families and the increase in single parent homes

discussing an employee's successes and areas that need improvement can provide managers an opportunity to:

hear the employee's views on how to improve the job and guide the employee to better performance

fringe benefits that may provide incentives other than pay include:

- company cars - recreation facilities - country club memberships

companies offer soft benefits because they understand that:

- employees value work-life balance - employees will spend more time at work - employees need time with their families

examples of fringe benefits that provide additional compensation to employees beyond wages include:

- sick days - life insurance - paid vacation

list the steps of the typical selection process starting with the first step at the stop and listing them in order to the last step on the bottom.

1. obtain complete application forms 2. conduct initial and follow-up interviews 3. give employment tests 4. conduct background investigations 5. obtain results from physical exams 6. establish probationary periods

list the five steps in human resource planning in order from first to last, with the first step at the top.

1. preparing a human resource inventory 2. preparing a job analysis 3. assessing future human resources demand 4. assessing future human resources supply 5. establishing a strategic plan

the _________ method of compensation relies on job tiers and grade ranges

Hay

knowing the reasons why talented employees are leaving can be invaluable in preventing the loss of other good people is a function of the _________ interview

exit

which of the compensation systems listed are likely to be effective in building cohesive teams?

gain-sharing and skill-based pay

the ability to schedule part-time workers into __________ demand periods is a benefit of job-sharing

peak

fringe benefit that provides for income beyond retirement is a(n) ___________ plan.

pension

A firm can use a trial period of employment before deciding whether to make an employee permanent. it is known a:

probationary period

which decisions are affected by performance appraisals?

promotion, compensation, and training

the employment doctrine in the U.S. known as "employment at will" meant that employers had as much freedom to fire an employee as the employee had to leave voluntarily. that situation has changed because workers today are:

protected by whistleblower laws and protected by anti-discrimination laws

the once prevailing doctrine in the United States was "employment at will" meaning that employers had as much freedom to fire workers as workers had to leave voluntarily. Some states and court decisions have changed that to protect employees from

wrongful termination

most gain-sharing systems base _________ on improvements over previous performance

bonuses

the objective of a well managed and competitive __________ plan is to attract and retain the people needed for the organization to succeed

compensation

in _________ programs, a trainee works alongside an experienced worker to master the skills and procedures of a craft, such as carpentry.

apprentice

which of the following tasks are part of a job analysis?

observing current employees on the job and discussing the job with the manager

a reason to allow teams to decide on the compensations its members will recieve is:

they will know who has contributed and at what level and to show that management trusts the team process