Business Management - Ch 14 - Exam 3

National Labor Relations Act

spells out procedures by which employees can establish labor unions and requires organizations to bargain collectively with legally formed unions; aka Wagner Act

Human Resource Management Definition

the set of organizational activities directed at attracting, developing and maintaining an effective workforce.

Title VII of the Civil Rights Act of 1964

Forbids discrimination on the basis of sex, race, color, religion or national origin in all areas of the employment relationship. Amended by the Equal Employment Opportunity Act of 1972 (forbids discrimination in employment relationship)

Environmental Context of Human Resource Mgmt

HRM is concerned with attracting, developing and maintaining the human resoures an organization needs. It's environmental context consists of its strategic importance and the legal and social environments that affect human resource management.

Labor relations definition

the process of dealing with employees who are represented by a union.

Recency Error definition

the tendency to base judgments on the subordinate's most recent performance because it is the easiest to recall

Affirmative Action

Intentionally seeking and hiring qualified or qualifiable employees from racial, sexual and ethnic groups that are underrepresented in the organization Executive Order 11246 in 1965 requires employers with gov't contracts to engage in affirmative action

Union Organizing Process

1. Generate interest in union 2. collect signed authorization cards (if less than 30% of bargaining unit members sign cards, the process ends) 3. Petition NLRB to hold election 4. Secret ballot election is held (If union is rejected by majority vote, the process ends) 5. Union signs up members and elects officers 6. Collective bargaining over first labor contract 7. Labor contract signed 8. Grievance procedure used to resolve disputes

Employment-At-Will

A traditional view of the work-place that says organizations can fire their employees for whatever reason they want. Recent court judgments are limiting employment-at-will.

Human Resource Planning

Assessing trends Forecasting supply and demand of labor developing strategies for addressing any differences

Validation for selecting Employees

Attract a pool of candidates Predict their job success Hire the candidate most likely to be successful

Equal Employment Opportunity Commission

Charged with enforcing Title VII of the Civil Rights Act of 1964

Employee Information Skills (skills inventory)

Contains information on each employee's education, skills, experience, and career aspirations; usually computerized

Adverse Impact

Employment requirements such as test scores and other qualifications are legally defined as having an adverse impact on minorities and women when such individuals meet or pass the requirement at a rate less than 80% of the rate of majority group members.

Fair Labor Standards Act of 1993

Establishes minimum wage and mandated overtime pay for work in excess of 40 hours per week.

Vietnam Era Veterans Readjustment Assistance Act

Extends affirmative action mandate to military veterans who served during the Vietnam War

Labor-Management Relations Act

Limits union power and specifies management rights during a union-organizing campaign aka Taft-Hartley Act

Replacement Chart

Lists each important managerial position in the organization, who occupies it, how long he or she will probably remain in the position, and who is or will be a qualified replacement

Civil Rights Act of 1991

Makes it easier for employees to sue an organization for discrimination but limits punitive damage awards if they win

OSHA Occupational Safety and Health Act of 1970

Mandates the provision of safe working conditions

American with Disabilities Act

Outlaws discrimination against disabled persons

Age Discrimination in Employment Act

Outlaws discrimination against people older than 40 years Passed in 1967 and amended in 1978 and 1986

ERISA Employee Retirement Income Security Act of 1974

Regulates how organizations manage their pension funds

Family and Medical Leave Act of 1993

Requires employers to provide up to 12 weeks of unpaid leave for family and medical emergencies.

Equal Pay Act of 1963

Requires that men and women be paid the same amount for doing the same job.

Human Resource Development

Training and development enable employees to perform their present job effectively and to prepare for future jobs

Job analysis

a systematized procedure for collecting and recording information about jobs within an organization