CAPSIM - TQM and HR

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$5000

Recruiting starts to see diminishing returns at what level of investment?

Quality Function Deployment Effort

Reduces R&D cycle time and enhances the effectiveness of the Promotion and Sales Budgets

GEMI TQEM Sustainability

Reduces labor and material costs from reducing environmental risk and recycling/material usage

CCE (Concurrent Engineering)/6 Sigma Training

Reduces material costs and labor costs;

Production decreases and automation increaes

Separation costs will be incurred when:

Benchmarking

TQM initiative that reduces Admin costs

Year they are made and subsequent years

TQM investments pay off when?

Time of R&D / Demand for product

TQM shortens this and increases this?

Lower the labor cost

As the Productivity Index increases, you:

Lower labor and material costs, and benefit customer perception

Benefits of sustainability programs (UNEP and GEMI)

Complementary investments

Best approach to gain benefit from TQM is to make:

Bundle complementary initiatives

Best approach to get a higher total effect?

No

Can teams eliminate all recruiting costs?

Reduce material, labor, and admin

Cost impact and areas due to TQM?

Separated employees

Employees lost to downsizing and automation

Production runs increase and team hires more employees (needed complement)

Recruiting costs are incurred when

Overtime

Hiring the needed complement will eliminate:

$20

How much does training cost per hour?

50%

How much more is 2nd shift and OT than 1st shift?

Reduce material costs

If you have high tech products, you should invest in TQM that seeks to:

QIT (Quality Initiative Training)

If you only wanted to lower labor cost, you would pick:

$1000

If you spend nothing on recruiting, the total amount spent will be?

Lower labor costs

If you're keeping automation low, you should invest in TQM that seeks to:

Channel Support Systems

Increases the effectiveness of the sales budget, and therefore demand

Reduce number of workers on second shift

Increasing capacity tends to:

Both, increase short term and decrease long term

Increasing training hours increases or decreases needed complement?

Diminishing returns

Investing in the same TQM round after round will give you:

Productivity index / Labor costs

Investment in recruiting an training raises ——— and lowers ——-.

$750k

Most impact you can make in a single round is at what level of investment?

Complement

Number of workers required to fill production shifts without overtime

UNEP Green Program

PMI that increases demand and removes waste, lowering material cost

Concurrent Engineering

PMI that reduces R&D cycle time and costs

QIT (Quality Initiative Training)

PMI that reduces labor costs

Vendor/JIT

PMI that reduces material costs and admin

Business processes; efficiencies and cost structures

Process management initiatives improve ——-, which results in improved ——- and ——-

One or two shifts

Production runs can be scheduled in:

Fewer workers are required

The higher the productivity index, what impact on needed complement?

Complement

The number of workers in your workforce this year.

Needed complement

The number of workers required to fill the production schedule for the first shift without overtime

CPI (Continuous Process Improvement) Systems

This PMI reduces material cost and labor costs

Complement, caliber, and training

Three things that must be addressed when HR opens

Overtime and poor comp package

Turnover is increased by:

Decreases the productivity index

What does OT do to the productivity index?

Total Quality Management

What is TQM?

$750k

What level of investment maxes out TQM impacts?

Hour

Worker training is entered by the:

$250k

You will see no return on TQM if you invest less than?


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