Ch. 10 Quiz Qs

The culture at Fired-Up Electronics focuses on empowering its employees and makes use of cross-functional teams. What type of culture exists at Fired-Up Electronics?

Adaptive culture

Which of the following cultures develops an emphasis on entrepreneurship and respect for the employee and allows the use of organizational structures that empower employees to make decisions and motivate them to succeed?

Adaptive cultures

Which of the following is an example of the means by which the degree of responsibility workers have over their jobs can be increased?

Allowing workers to monitor and measure their own performance

How is flexibility ensured in the matrix structure?

By empowering product teams

Which of the following organizing choices are managers most likely to make if the external environment is stable and resources are readily available?

Correct Use detailed rules, SOPs, and restrictive norms to govern employees' activities

A way in which organizations can keep their hierarchy flat is by:

Correct decentralizing authority.

The result of the job design process is a(n):

Correct division of labor among employees.

The greater the level of uncertainty in an organization's environment:

Correct the more complex its strategy and technology.

Task variety refers to:

Correct the number of new or unexpected problems that a person or function encounters in performing jobs.

Which of the following organizing choices are managers most likely to make to obtain scarce resources under a rapidly changing external environment?

Create an entrepreneurial culture

In which of the following cultures are employees content to be told what to do and have little incentive or motivation to perform beyond minimum work requirements?

Inert culture

What is the advantage of a product structure?

It allows functional managers to fine-tune their skills in a particular product area.

Which of the following is true of a functional structure in an organization?

It allows managers to adequately respond to a changing competitive environment.

Which of the following is a characteristic of the organizational culture in a flat, decentralized structure?

It encourages people to be innovative.

Which of the following is true of a low-cost strategy?

It gives managers greater control over the organizational activities.

Which of the following is a characteristic of the organizational culture in a tall organization?

It lays emphasis on obeying authority.

Which of the following is true of an organization with a stable external environment and readily available resources?

Less coordination and communication are needed among people and functions to obtain resources.

Which of the following is true of a matrix structure?

Managers group people by function and product simultaneously.

In which of the following types of organizational structures are employees referred to as two-boss employees?

Matrix structure

Which of the following structures is the most flexible?

Matrix structure

The principle of _____ states that top managers should always construct a hierarchy with the fewest levels of authority necessary to efficiently and effectively use organizational resources.

Minimum chain of command

Which of the following is true about routine technology?

Problems encountered while using it do not vary much.

Andy, the CEO of Alpha Inc., structured his organization according to the goods it manufactured. Which of the following structures is the organization using?

Product structure

Which of the following is a result of too much job simplification?

Reduced efficiency

Which of the following is more likely to be true for an organization that has a highly skilled workforce?

The organizational culture is based on values that foster employee autonomy.

According to Hackman and Oldham's job characteristics model, which of the following employees are more likely to be satisfied and to perform at a high level?

Those who are responsible for their work outcomes

What is the goal behind the creation of a divisional structure in an organization?

To create smaller, more manageable units within the organization

Managers increase coordination among functions and divisions by:

establishing liaison roles.

RST consulting has offices in different locations around the country. Each division is self-contained and caters to the needs of the specific region in which it is located. This is an example of a _____.

geographic structure

The idea behind the concept of job enrichment is:

increasing workers' responsibility increases their involvement in their jobs.

Kevin noticed that Derek, an automotive technician at his repair shop, was getting bored of repeatedly performing the lone task of changing oil, so Kevin assigned him the additional duty of fixing tires. This is an example of _____.

job enlargement

A _____ strategy that is aimed at driving down expenditures in all functions usually fares best in a more _____ structure with more conservative norms.

low-cost; formal

At the Highway Department, Jim is assigned to a team to develop a new Route 70 river bridge. Jim reports to both the Engineering Manager and the Route 70 Project Manager. The Highway Department is utilizing a _____.

matrix structure

The degree to which programmed solutions are available to people or functions to solve the problems they encounter is known as _____.

task analyzability