CH 11

A method of winning an argument by inflicting psychological pain is veral

Aggressiveness

Beltlining a problem means keeping it within limits

FALSE

conflict is best avoided

FALSE

which of the following is an example of defining the problem in specific terms?

My wife hasn't given me a compliment in six months.

accommodation represents an "I lose and you win" philosophy

TRUE

Argumentativeness is

a willingness to argue for a point of view and should be cultivated

In Edward deBono's "thinking hats," the one that asks you to focus on new ways to look at a problem is the _________

creative new idea

what is a strategy where you store up grievances and unload them on the other person, even if irrelevant?

gunnysacking

interpersonal conflict is about

incompatible goals

one of the positive things about conflict is

it forces individuals to examine a problem

Conflict avoiders tend to use this style

lose-win

which of the following is a fighting actively strategy ?

taking responsibility for out own thoughts and feelings

if two people in a relationship fight, it means

they are normal

what will an argumentative person do?

treat disagreements objectively

which of the following is the clearest example of evaluative messages?

you-messages