CH 11
A method of winning an argument by inflicting psychological pain is veral
Aggressiveness
Beltlining a problem means keeping it within limits
FALSE
conflict is best avoided
FALSE
which of the following is an example of defining the problem in specific terms?
My wife hasn't given me a compliment in six months.
accommodation represents an "I lose and you win" philosophy
TRUE
Argumentativeness is
a willingness to argue for a point of view and should be cultivated
In Edward deBono's "thinking hats," the one that asks you to focus on new ways to look at a problem is the _________
creative new idea
what is a strategy where you store up grievances and unload them on the other person, even if irrelevant?
gunnysacking
interpersonal conflict is about
incompatible goals
one of the positive things about conflict is
it forces individuals to examine a problem
Conflict avoiders tend to use this style
lose-win
which of the following is a fighting actively strategy ?
taking responsibility for out own thoughts and feelings
if two people in a relationship fight, it means
they are normal
what will an argumentative person do?
treat disagreements objectively
which of the following is the clearest example of evaluative messages?
you-messages