Chapter 10
Alice recently purchased a new cell phone. After her vacation, she decides to transfer her holiday photos to her computer, where she can do some touchup work before sending the pictures to her children. When Alice attaches her phone to her computer, she sees that Windows detected her phone and tried to load the applicable software to give her access to her phone. Unfortunately, after trying for several minutes, Windows displays a message indicating that the attempt was unsuccessful. When Alice explores her available drives, her phone is not listed. Which of the following would be the BEST administrative tool to help Alice gain access to her phone?
Alice recently purchased a new cell phone. After her vacation, she decides to transfer her holiday photos to her computer, where she can do some touchup work before sending the pictures to her children. When Alice attaches her phone to her computer, she sees that Windows detected her phone and tried to load the applicable software to give her access to her phone. Unfortunately, after trying for several minutes, Windows displays a message indicating that the attempt was unsuccessful. When Alice explores her available drives, her phone is not listed. Which of the following would be the BEST administrative tool to help Alice gain access to her phone?
Which of the following devices would you add to a computer if you needed to take inventory at a retail store by scanning the UPC symbols on products?
Barcode reader
Which of the following devices authenticates users based on their physical features?
Biometric scanner
You have decided to install a new Ethernet network adapter in your Windows 11 desktop computer. After installing the card and booting to Windows, you notice that you have no network connection. After looking in Device Manager, you see that the new network card was detected, but Windows doesn't know what it is. After doing a quick search on the internet, you find what looks like the correct driver and install it. A reboot of Windows is performed, but almost immediately after logging on, your computer crashes. Thinking this must be a fluke, you reboot again with the same result. Which of the following is the BEST method in this scenario to get Windows to load properly?
Boot to Safe Mode and uninstall the network driver
You've just connected a new USB device to your Windows system. You used the installation disc that came with the device to install the drivers needed to support the device. Since the installation, the system frequently crashes when you try to access the new device. Which of the following steps would MOST likely resolve this issue?
Download and install the latest driver from the manufacturer's website.
Which of the following peripheral devices are designed specifically for playing games on a computer? (Select two.)
Joystick and mouse pad
M You are an IT professional that works with home users. One of your customers works from home and uses multiple Windows computers as well as an Apple Mac computer. Your customer wants to be able to switch between his computers without changing the keyboard and monitor currently in use. Which of the following devices would BEST facilitate sharing his monitor and other input devices with all of his computers?
KVM Switch
Jamie has been tasked with designing a solution for the paralegals in his office. They need to review old documents that are on paper files and create word processor documents from them that can be searched and cross-referenced. Which of the following devices should Jamie use to create the solution? (Select two.)
Scanner, Digitizer
Which of the following is considered a computer input device?
TouchScreen
In which of the following situations would driver rollback be the BEST option to use?
You recently installed a new video driver, and now the system behaves erratically.
