Chapter 11: Human Resource Management Finding and Keeping the Best Employees
How many employees must a firm have for the Civil Rights Act of 1964 to come into play?
15
Job Description
A written statement of the duties, responsibilities, and the preferred outcomes of a job.
Lateral Transfer
reassigning an employee to a new job at the same level
Human Resource Inventory
reveals the demographics of the firm's labor force and whether it is technically up-to-date and thoroughly trained
Fringe Benefits
sick-leave and vacation pay, pensions, and health plans that provide additional compensation
What was a major setback for the Age Discrimination in Employment Act?
the 2009 Supreme Court decision that requires that age must be the determining reason for discrimination to prove any employment action against older workers
Performance Appraisal
the info gathered from comparing an employee's work to an established standard
Selection
the process of gathering information and deciding who should be hired to meet company staffing needs under legal guidelines
Job-Sharing
the schedule that lets two or more part-time workers share one full-time job
Recruitment
the set of activities for obtaining the right number of qualified people at the right time to fill the needs of the organization
Orientation
the training that is provided to new employees that initiates them into the organization's policies, practices, and objectives
Vestibule Training
training in a setting that approximates the actual working environment
When implemented in an organization, when does flextime become available to an employee?
When they: - work the required number of hours - complete their assigned tasks
Core Time
a prescribed time period when every employee must be present in his or her office or work station
Apprenticeship program
a program where an employee learns a trade, art, or craft from skilled workers
Recruiting challenge for human resource managers
a shortage of available workers in the skilled trades.
Job Specification
a summary of the minimal education and skills needed to do a particular job
Flex-Time
a system that allows employees some freedom to choose which hours to work
Networking
developing and establishing professional contacts that can assist you in finding employment
Two outcomes of the Age Discrimination in Employment Act
- allows age restrictions for airline pilots - bans mandatory retirement in most organizations
Why do workers continue to work after reaching retirement?
- because they can't afford to retire - because they enjoy it
Advantages for Home-Based Workers
- choose their own hours - interrupt work for child care - take time out for personal reasons
Job of Human Resource Mangers
- developing compensation systems - training and development - recruitment and selection
Changes in the workforce that create challenges for human resource managers
- employees who want leisure time - more single-parent homes - new workers who are undereducated
Things that need to be done when an employee leaves a company
- exit interviews - managing payments - returning company property
Compensation systems most effective in building cohesive teams
- gain-sharing - skill-based pay
What should a human resource inventory include about employees?
- languages spoken - demographics such as age and education level - specialized skills
The roles and responsibilities of HRM professionals have evolved primarily because ______
- organizations recognize that employees are their ultimate resource - changes in the law have rewritten traditional practices
The shift from traditional manufacturing industries to high-tech and service industries challenges human resource managers to _____
- re-train workers for more challenging jobs - recognize that a company's people are its ultimate resource
Why are there higher costs for terminating employees?
- risk of lawsuits for wrongful termination - the loss of investment in training an employee
Identify some of the job titles that are considered contingent workers
- temporary workers - independent contractors
Why is increased flexibility in scheduling becoming more important?
- the increase in two-income families - the preference of Gen X and Millennial workers
Why would companies want to retain older, more experienced workers
- they are able to train new and/or younger workers to do their jobs - there are few qualified workers able to do those jobs
An effect of changing legislation on human resources professionals is that _____
- they must stay current with changes in the law - they must update company HR policies and procedures to stay current with legal changes
Management Development Programs
- understudy positions - job rotation - on-the-job coaching - off-the-job courses and training
Civil Rights Act of 1964
it is illegal for employers to discriminate based on: - sex - religion - race
The basis of the Hay Method
job grades, each of which has a strict pay range
Why are the effects of legislation on human resource professionals important?
legislation affects all areas of human resource management
On-the-Job Training
when a new-employee is trained at the work site by observing an experienced worker and then doing the task
Offboarding
when an employee leaves the organization, whether by firing, retiring, or resigning
Labor-Intensive
when an organization's operational costs are primarily for their workforce