Chapter 13
performance improvement
Advantages of contingent workers include all EXCEPT
job evaluation
All of the following are steps in human resource planning EXCEPT
adverse impact
An employment test is judged to have a(n) ____ on minority applicants if the pass rate for the minority group is less than about 80 percent of the pass rate for the majority group members.
attrition
Cole, Inc. has determined that its forecast demand for middle managers is greater than its forecast supply. All of the following would be appropriate actions EXCEPT
the grievance procedure.
During the term of a labor contract, disputes are resolved by
validation
Once the firm has developed a pool of applicants, the next step is
bargaining unit
Teachers are represented by the American Federation of Teachers. It is an example of a(n)
case discussion groups
The most appropriate training technique for PepsiCo to teach its employees to make ethical decisions would be
Occupational Safety and Health Act
Which of the following labor regulations could have potentially prevented a 2006 mine accident in West Virginia that killed 11 miners?
Collective bargaining
____ is a discussion process between union and management that focuses on agreeing to a written contract that will cover all relevant aspects of their relationship.