Chapter 13

performance improvement

Advantages of contingent workers include all EXCEPT

job evaluation

All of the following are steps in human resource planning EXCEPT

adverse impact

An employment test is judged to have a(n) ____ on minority applicants if the pass rate for the minority group is less than about 80 percent of the pass rate for the majority group members.

attrition

Cole, Inc. has determined that its forecast demand for middle managers is greater than its forecast supply. All of the following would be appropriate actions EXCEPT

the grievance procedure.

During the term of a labor contract, disputes are resolved by

validation

Once the firm has developed a pool of applicants, the next step is

bargaining unit

Teachers are represented by the American Federation of Teachers. It is an example of a(n)

case discussion groups

The most appropriate training technique for PepsiCo to teach its employees to make ethical decisions would be

Occupational Safety and Health Act

Which of the following labor regulations could have potentially prevented a 2006 mine accident in West Virginia that killed 11 miners?

Collective bargaining

____ is a discussion process between union and management that focuses on agreeing to a written contract that will cover all relevant aspects of their relationship.