Chapter 6

Mission Statement

An outline of the fundamental purpose and basic philosophy of an organization

After developing a list of possible courses of actions, managers should

Analyze the options

Management

Can be defined as a process designed to achieve an organizations objectives by using its resources effectively and efficiently in a changing environment

Skills that involve the ability to picture the organization as a whole and the relationship among its various parts.

Conceptual skills

During which stage of the decision making process is brainstorming used

Developing options

When a manager attends an award banquet, he/she is acting in which personal role

Figure

In the decision making process, once the best option has been selected, the option must be ___

Implemented

The interpersonal type of managerial role includes which three specific roles

Leadership Figure Liaison

Employee Empowerment

Occurs when employees are provided with the ability to take on responsibilities and make decisions about their jobs

Managers are engaged in the _______ function of management when they review plans and determine what activities are necessary to implement them; then, divide the work into small units and assign it to specific individuals,groups, or departments

Organizing

Company goals

Should be specific , containing an attribute sought, a target, and a time frame

What skills are most needed by first line managers and least needed for top level managers

Technical skills

human relations skills

The ability to deal with people , both inside and outside the organization

Leadership

The ability to influence employees to work toward organizational goals

top management

The highest level of management, consists of the president and other key company executives who develop strategic plans and have overall responsibility for the organization

Directing

The part of management that involves motivating and leading employees to achieve organizational objectives

Planning

The process of determining the organizations objectives and deciding how to accomplish them

Controlling

The process of evaluating and correcting activities to keep the organization on course.

T/F : effective implementation of a decision to abandon a product , close a plant, purchase a new business, or something similar requires planning

True

Four Functions of Management

planning, organizing, directing, controlling

analytical skills

refer to the ability to identify relevant issues and recognize their importance, understand the relationships between them, and perceive the underlying causes of a situation

Financial manager

responsible for obtaining the necessary funding for organizations to succeed, both in the short term and in the long term