Chapter 6
Mission Statement
An outline of the fundamental purpose and basic philosophy of an organization
After developing a list of possible courses of actions, managers should
Analyze the options
Management
Can be defined as a process designed to achieve an organizations objectives by using its resources effectively and efficiently in a changing environment
Skills that involve the ability to picture the organization as a whole and the relationship among its various parts.
Conceptual skills
During which stage of the decision making process is brainstorming used
Developing options
When a manager attends an award banquet, he/she is acting in which personal role
Figure
In the decision making process, once the best option has been selected, the option must be ___
Implemented
The interpersonal type of managerial role includes which three specific roles
Leadership Figure Liaison
Employee Empowerment
Occurs when employees are provided with the ability to take on responsibilities and make decisions about their jobs
Managers are engaged in the _______ function of management when they review plans and determine what activities are necessary to implement them; then, divide the work into small units and assign it to specific individuals,groups, or departments
Organizing
Company goals
Should be specific , containing an attribute sought, a target, and a time frame
What skills are most needed by first line managers and least needed for top level managers
Technical skills
human relations skills
The ability to deal with people , both inside and outside the organization
Leadership
The ability to influence employees to work toward organizational goals
top management
The highest level of management, consists of the president and other key company executives who develop strategic plans and have overall responsibility for the organization
Directing
The part of management that involves motivating and leading employees to achieve organizational objectives
Planning
The process of determining the organizations objectives and deciding how to accomplish them
Controlling
The process of evaluating and correcting activities to keep the organization on course.
T/F : effective implementation of a decision to abandon a product , close a plant, purchase a new business, or something similar requires planning
True
Four Functions of Management
planning, organizing, directing, controlling
analytical skills
refer to the ability to identify relevant issues and recognize their importance, understand the relationships between them, and perceive the underlying causes of a situation
Financial manager
responsible for obtaining the necessary funding for organizations to succeed, both in the short term and in the long term