COM 105 - Unit 1 Exam (Fall 19)

What is the difference between monochronic and polychronic time orientation?

all options

According to the YouTube talk "Fair Trade: A Just World Starts With You" by Benjamin Conard, which of the following is correct?

all options are correct

According to the module on Ethics and Social Responsibility, which of the following statements are NOT correct?

all options are correct

Of the examples below, which most closely matches the goals of sustainability?

apple purchased from a local or regional producer and shipped with reusable packaging

Which of the following was not mentioned in The Sunday Morning News Clip from Module 2 on Fake News?

government censorship can be a solution to eradicating fake news

In non-verbal communication, which of the following fields of study deals with posture?

kinesics

Ethical standards are on a ___________ scale

moving

The mental framework of organizing information into constructs is known as ____

perceptual schema

Walmart's actions like cutting back on packaging and working with environmentalists, are examples of?

sustainability

Corporate Social Responsibility (CSR) is:

the actions of a firm to benefit society beyond the requirements of the law and the direct interest of the firm

Perception is ________________.

the process of interpreting the meaning of those attributes we attend to from the world around us

A key challenge for communicating environmental Corporate Social Responsibility (CSR) is to minimize stakeholder skepticism and communicate CSR achievements without being accused of greenwashing.

true

CSR is becoming standard practice with companies.

true

WRONG: Corporate Social Responsibility examples mentioned in class such as Nike, Gap and FIFA are a clear case of __________

- wrong: boomerang effect - wrong: media mistrust - maybe: transparency?

WRONG: The Frontline Video on Ghana revealed several severe consequences of e-waste dumping. Which of the following was NOT one of the consequences?

- wrong: damaged corporate image - wrong: information leakage - maybe: ???

WRONG: If someone is more focused on voice intonation, timing, and facial expressions while having conversations with others, we might assume that he or she comes from a ________________.

- wrong: low-context culture - wrong: feminine - maybe: high-context ???

Which of the following is true about stereotypes?

all options

Why is intercultural communication important?

all options

According to the article in Module 6, by Karsten Strauss,

all options are correct

A smoking advertisement aimed at cessation of smoking leads to persistence of smoking behavior among smokers. This is called a/an ______________ effect.

boomerang

Democrats, republicans, and libertarians represent:

co-cultures within U.S. politics

Engaging in cross-cultural exchange allows us to see people around the world from different perspectives because we think about culture in different ways. According to the video in Module 3, Pellegrino Riccardi mentions what he thinks is necessary for successful understanding of cross cultural communication. It is:

curiosity

How can you decipher the difference between direct and indirect communication?

direct statements tend to reveal the speakers' intentions whereas indirect statements tend to camouflage the speaker's actual intentions

In a negotiation process, when one group emerges as a winner, while another group emerges as the loser, it is known as ___________

distributive negotiation

"A situation in which information, ideas, or beliefs are amplified or reinforced by communication and repetition inside a defined system." This is the definition for:

echo chamber

Which of the following is incorrect about echo chambers?

echo chamber is a situation in which information is presented in a democratic, open format with little to no editorializing

According to Eve Ensler, the women she met in Panzi hospital of the Democratic Republic of Congo were raped and insulted under the banner of what?

economic exploitation

Which of the following is a correct description about the myths and reality of Corporate Social Responsibility communication, particularly related to the media

even though a company's managers shy away from engaging with the media, the organizations' story will come out anyways (*** tried)

Which of the following is NOT true about finding facts about news sources?

exaggerated headlines are there to grab your attention and don't need to be questioned

Core ethical principles do not change from country-to-country or among cultural groups.

false

Stereotypes are always negative generalizations about a person based upon the group to which the person belongs.

false

According to the response of Colgate' to ICCR, we know that "imitation" in Chinese culture is____.

flattery

_________________ is use of environmentalism or green credentials falsely to suggest that a company's policies and products are environmentally friendly.

greenwashing

Which of the following concepts were a contribution of cultural anthropologist Edward Hall?

high context and low context culture

What is the difference between High and Low Context?

high context implies that a lot of unspoken information is implicitly transferred during communication whereas low context implies that a lot of information is exchanged explicitly through the message itself and rarely is anything implicit or hidden

Which of the following concepts was propounded with Dutch social psychologist Geert Hofstede?

individualistic/collectivistic cultural dimension

What is the definition for chronemics?

it is a study of the way one perceives and structures their time, especially as an element of nonverbal communication

What were the nonverbal communication concepts covered in lecture?

kinesics, chronemics, proxemics

Which one of following is NOT a principle of fair trade?

less investment

Based on the Frontline-Ghana: Digital Dumping Grounds (2009) video, which of the following is not true?

none of the above

As per the discussion in class, which of the following is NOT a guideline for checking fake news?

none of the options

The use of characteristics such as height, skin tone, or attractiveness to classify people is the use of which type of schema?

physical constructs

Which of the following is NOT TRUE of primacy?

primacy is more powerful than recency

The concept of personal space falls under which category of nonverbal communication?

proxemics

The use of social position (such as "sister") or professional position (such as "accountant" or "teacher") to classify people is the use of which type of schema?

role constructs

The Perception process by which our mind and body help isolate certain stimuli to pay attention to, is known as:

selection

Which concept refers to our tendency to attribute our own successes to stable internal causes, while attributing our failures to unstable external causes?

self-serving bias

Distributive negotiation is the kind of bargaining that occurs when two parties with opposing goals compete over a set of values; gain for one means loss for the other.

true

Which type of communication is used to provide feedback, ask questions, and transfer information from a subordinate employee to a manager?

upward communication

The _____________position on ethics holds that the choice with the greatest good for the greatest number of people is the more ethical option.

utilitarian