communications

A common pattern in this culture is for one person's self-disclosure to be followed by a similar self-disclosure from the other person. This is the characteristic of self-disclosure known as _____.

A - Reciprocity

Which of the following lists contains elements of the definition of a small group given in your book?

A - Sharing a common purpose, 2 to 15 people, face-to-face interaction

The reason we say that nonverbal communication is more believable than verbal communication is that _____.

A - Verbal communication is a conscious activity, much of our nonverbal is not

The idea of complementarity is that _____.

A - We are attracted to people who are opposite from ourselves on certain qualities and needs

During football practice, Coach Rodriguez tells Jacob to drop and give him 20 pushups! Jacob immediately does as he's told. This example best describes which model of communication?

A Action

Pat is watching TV, and his roommate walks in and tells Pat that he wishes to talk to him. Pat turns off the TV in order to focus on the conversation with the roommate. Pat's decision to focus on the roommate rather than the television illustrates what stage of the perceptual process?

A Attention and selection

A student entered the classroom late so, therefore, the student missed an important presentation. This is an example of which critical thinking theory?

A Cause and effect

Your identity or subjective description of who you think you are is ______.

A Self-concept

Don was working on his new job. When asking his new boss for information, he noticed his boss' answers tended to ramble on and this made Don second guess what his boss was saying. This frustrated Don when all he wanted was information. Don's listening style would be described as:

A Task-oriented listening

Benito enters a coffeehouse and places his book, his laptop and his coffee in an arrangement around the table where he plans to work on this paper for is intercultural communication class. These items are being used to serve as which of the following?

A Territorial markers

Aaron was asked to give a speech to the incoming freshmen about the advantages of serving in student government. He had never given a speech before and was very nervous. A speech professor suggested that in addition to practicing, he could picture himself delivering the speech successfully and receiving favorable feedback from his audience. Which method did the professor recommend to help Aaron manage his communication apprehension?

A Visualization

Displays of culture such as clothing, jewelry, and makeup, are called _____.

A artifacts

Veronica noticed that her roommate responded with short, one-word answers to her questions. She suspected that her roommate was upset with her, but she didn't know why. She asked her, "It seems like you have been avoiding me all day. When I ask you a question, you answer with only a few words. Have I done something to make you mad at me?" This statement is an example of _____.

A direct perception checking

Eileen and Roberto study together for their communication class. They find themselves discussing a wide variety of topics, but have kept their personal disclosures minimal and the interaction superficial. This relationship would be characterized as having _____.

B - Breadth but little depth

Mattie and Nancy first met each other on the job. Since they saw each other every day and worked together, they became friends. This situation best describes a relationship of _____.

B - Circumstance

The attitude that one's own cultural approaches are superior to others is called _____.

B - Ethnocentrism

Tamara is a group leader and recently she made a suggestion to her group members. While they did not all fully support the idea, they wanted to avoid conflict with Tamara, so there was very little disagreement in the brief discussion. Thus, she was sure that the group was all in agreement and her idea went forward. This is an example of______.

B - Groupthink

Which of the following is a characteristic of an individualist culture?

B - Individuals strive for their own achievement

The degree to which we desire to form and possibly maintain an interpersonal relationship with another person is called_____.

B - Interpersonal attraction

Zack was elected by his group to be the leader. During the group meetings, he did not recommend any procedures for discussing decisions, he did not volunteer any information, and he only did what he was asked to do specifically. What leadership style was Zack using?

B - Laissez faire

According to the definition given in your book, which of the following situations would be classified as interpersonal communication?

B - You and your roommate are discussing a movie you just watched

Melissa is in the middle of delivering her speech when she begins to twirl her hair as she speaks. This action is known as a(n)

B Adaptor

Kara's friend states that she did not understand what Kara meant by her previous statement. Kara restates her message by giving an example that is personally relevant to her friend. Kara's behavior best illustrates which of the principles of communication?

B Appropriately adapting your messages to others

The sense of confusion, anxiety, stress, or loss experienced when encountering a culture different from one's own is referred to as _____.

B Culture shock

_____ meaning conveys the restrictive, or literal meaning of a word, and _____ meaning conveys the personal and subjective meaning of a word.

B Denotative; connotative

Greg has just started his new job and is feeling overwhelmed with projects that are coming due in a short time. He is talking with Julia, his friend and co-worker. Julia responds by relating the frustration and confusion she felt when she started the job and offers to help Greg get back on track with his projects. This is an example of:

B Empathy

Robin suspected that her roommate, Julie, wanted to break up with her boyfriend. Rather than asking her specifically, Robin paid close attention to how Julie complained about him, avoided his phone calls, and was late getting ready for dates with him. What method was Robin using to check her perception of Julie's feelings?

B Indirect perception checking

You're on the phone with a friend and you propose a time to meet at your favorite restaurant. Your friend asks, "You said 7:00pm, right?" This example best describes which model of communication?

B Interaction

Monica moves closer to Luke and begins to converse with him from about two feet away. At this distance, in which of Luke's spatial zones is Monica in?

B Personal

Christine and Tim are having a huge argument. Christine said to Tim, "Either you love me or you don't!" Which of the following barriers to effective communication does this statement represent?

B Polarization

Listening involves the processes of:

B Selecting, attending, understanding, remembering, responding

Jennifer's project group in her communication class selected the topic of improving services for non-traditional students on campus. Each member in the group had volunteered to talk to a different member of the university staff, and several members had volunteered to search the Internet for what other schools might be doing. Ricardo had volunteered to be moderator and was efficient at running the group meetings. On their fifth meeting, members of the group shared information they had gathered. What phase is this group experiencing?

C - Emergence

Which of the following is a characteristic of a collectivistic culture?

C - Group achievement is valued over individual achievement

When Sonny and Carly were eating at a local restaurant and Sonny waved his hand in the air to call the food server to their table, he was engaging in _____.

C - Impersonal communication

Will Schutz identified three interpersonal needs that motivate us to form and maintain relationships with others. Those needs are _____.

C - Inclusion, control, and affection

Which of the following is the most notable contributing factor to a destructive conflict?

C - Lack of flexibility

Marsha and Karen have been friends since grade school. They both deeply value one another's opinions, and they both play an important role in one another's life. This example best illustrates what aspect of interpersonal communication?

C - Mutual influence

A perspective that revolves around how relational partners manage tensions is called

C - Relational de-intensification.

Which of the following describes the difference between a team and a group?

C - Teams have a designated leader; groups do not

Jose cringed as he thought about going home after work. Lately, he and Cassandra spend every minute together fighting. He used to think the way she played with her food was cute; now he finds it annoying. What stage of relational de-escalation are Jose and Cassandra facing?

C - Turmoil stage

Which of the following correctly depicts the relationship between group cohesiveness and group productivity?

C - When a group is too cohesive, productivity can suffer.

Assuming a person belongs to a particular group because of his or her clothing is an example of which of the following?

C Closure

A learned system of knowledge, behavior, attitudes, and norms shared by a group of people is a(n) _____.

C Culture

Prior to class, Daisy received a phone message alerting her to call home immediately. As a result of receiving this message, she is unable to focus on the class discussion. Which component of the communication process does this describe?

C Noise

Noshin is listening to Leah tell a story about what happened in class yesterday. The two are engaging in which actions?

C Noshin is decoding and Leah is encoding

My teacher reminds me of my husband. He probably is just as sweet! This is an example of which critical thinking theory?

C Parataxic distortion

Keri really enjoys talking with people, learning about them, and sharing personal information. How would you describe Keri's listening style?

C Relational listening

Before his exam, John felt nervous and unprepared. He told his friend, "I think I'm going to fail." When John got his exam score back, he earned a failing grade. This is an example of:

C Self-fulfilling prophecy

The study of communication is important because of which of the following?

D - All of the above are reasons to study communication

Leslie and Pat have reached a stage in their relationship in which they understand one another to the point that they can almost finish one another's sentences, openly discuss any issue, and are recognized among friends and family members as a committed couple. This would be an example of what stage in relational escalation?

D - Intimacy

The instrumental orientation is described as a(n) _____ approach while the expressive orientation is described as a(n) _____ approach.

D - Masculine; feminine

Alina tells Rhonda, "I find it interesting that all my boyfriends have been someone I met at work or someone who lived next door to me. It makes breakups very messy. I wish I could expand my dating pool." The fact that Alina dates people she meets at work or next-door neighbors can be explained by which of the following aspects of interpersonal attraction?

D - Proximity

A perspective that revolves around how relational partners manage tensions is called

D - Relational dialectics

Which of the following is a characteristic of a high-context culture?

D - Unspoken cues are a rich information source

A cultural group within a larger culture is referred to as a _____.

D Co-culture

Jenny is speaking to Madina about her ideas for a speech. While Jenny is speaking, Madina simultaneously shakes her head and has a puzzled look on her face. Jenny notices this response and stops and explains her ideas in another way. This example best describes which model of communication?

D Communication as transaction

Larry visits a Russian company to present a business proposal. His interaction with this group would be considered an example of _____.

D Intercultural communication

Priscilla feels that she is unattractive and unlovable following a recent break-up with her boyfriend. Prior to this incident, Priscilla had a healthy view of her worth. Priscilla experienced a decrease in ______.

D Self-esteem

All men are mortal. Socrates is a man. Therefore, Socrates is mortal. This is an example of which critical thinking theory?

D Syllogism

According to your textbook, which of the following is not one of the criteria for a competent message.

D The message should be interesting