FAS 598 Quiz 5
Often in life, we are so intent on doing the ______ thing that we never look at what we are really going for. We never see the possibility that there is enough for each to have everything he or she needs
"fair"
In the process of forming win-win agreements, it is suggested to keep the option of ______ on the table
"no deal"
Domination: when one side _____ at the expense of another
"wins"
In the absence of trust, fear of judgment, failure, or being _____ may keep people from taking the risks necessary to fully engage with the collaborative process.
"wrong"
Whether there is a preset positional leader or not, sharing ownership asks individual group members to take an ______ role and be fully engaged in the process
active
When groups come together for the first time, people bring their own ______, values, perceptions, motivations, and histories
agendas
Research shows that competition heightens ______ and promotes a focus on winning rather than learning
anxiety
The essence of the concept of competition is mutually exclusive goal _______, where one person can only success if the other does not
attainment
Successful collaboration requires _______ involvement from members of the group, and, if appropriate, relevant stakeholders outside of the group
broad-based
Trust can be cultivated by ______ sharing views and encouraging others to do the same
candidly
Diversity is the strength and the _______ of collaboration
challenge
In this process, we learn from one another, develop a vision of the _____ we desire, and work toward that vision
change
_______ is a core value of SCM
collaboration
The essence of a team is common _______ with a purpose in which team members can believe
commitment
______ purpose involved individuals working in groups with others to achieve shared visions
common
_______ is extremely important in the collaborative process
communication
Creating powerful, _______ experiences can be a useful way to quickly build trust and establish respect among group members at the beginning of a group process
compelling
_______ is embedded in many American structures
competition
Even while considering the possibility of integrative solutions, people often believe that working together requires some level of ______ from each party
compromise
Factors of challenge can lead to increased ______ and misunderstandings among group members and can create barriers to group effectiveness
conflict
An effective collaboration requires ______ and clarity among the group of what is being worked towards
consensus
Important decisions should be made by _______
consensus
Struggles over _______ and ownership frequently undermine the trust of a group early in the collaboration process
control
On a well-functioning team, people enjoy being around one another, so _______ flows openly
conversation
________ is different from collaboration in a small but important way
cooperation
Group processes must be ______ and open
credible
With an integrative approach, each person would try to understand the ______ behind the other's choice
criteria
Trust does not happen immediately or automatically, it must instead be _______
cultivated
For a consensus to be reached, each group member must agree that he or she is willing to work toward the ______ that has been reached
decision
Trust can be cultivated by being _______ and trustworthy
dependable
_______ is a usual, even necessary part of the process of building trust
discomfort
It is important to consider the role and impact of ______ in the collaborative process
diversity
In the exploration process, it is important to make sure that every voice is heard and that some voices do not become more ______ or take up more space than others
dominant
As such, win-win solutions can be part of ______ cooperative or collaborative processes
either
This requires individuals who hold formal leadership positions and those who tend to take on leadership in leaderless groups to use their power and influence with the group to _______ the participants to direct the process
empower
Each individual has multiple dimensions of identity that intersect with one another and must be understood in relation to one another and to the _______ of the individual
environment
Though it may produce short-term gain, a continued focus on beating others tends to _____ one's intrinsic, or internal, motivation to strive towards excellence on a task
erode
In these relationships, one develops the ability to work collaboratively with others, which is ______ to the leadership process
essential
Informal _______ asks members of the group to put aside preset agendas at the beginning of a group process in order to engage in a process of exploration
exploring
To aid in the process, it helps to designate a ________ who will lead the group process but is not in a position of authority over the group
facilitator
Although it can be scary to be the _____ to risk opening up and showing vulnerability, the payoff is huge. Trust is contagious, and when you trust others, they are much more likely to trust you
first
Reaching the point of synergy is the _____ of the collaborative process
goal
The most important ingredient of every collective achievement is a common _____
goal
Members do not need to be "right" or to "win" arguments. Instead they need to feel that their perspective was _____ and was taken into consideration in the process of developing the outcome
heard
Trust can be cultivated by pitching in and ______ other team members who need assistance
helping
Throughout U.S. history and social structure, people with certain ______ have become accustomed to having more influence than others
identities
Diversity alone does not guarantee a group process that is truly ______ of diverse ideas and perspectives. It is all dependent on the group members
inclusive
A collaborative relationship is developed to achieve mutual goals, whereas a cooperative relationship is meant to help each party achieve its _______ goals
individual
Inclusion of diverse voices is only effective if every voice has _______ over the process
influence
Although groups should develop agreed-on norms and ground rules early in the process, group meetings should be ______, comfortable and as relaxed as possible
informal
Hearing the depth of others' views helps an individual group member move more toward those views and let go of their _____ position that they now sees is not as useful as the ideas of others
initial
Compromise: when both sides give up part of their original _____ to come to an agreement
interests
If both parties are not able to come to an agreement that is mutually beneficial, they should agree to walk away peacefully rather than agreeing on a solution that favors the ______ of one party over another
interests
From a leadership perspective, groups are considered to be three or more people interacting and communicating _______ over time in order to reach a goal
interpersonally
The single most important factor in distinguishing effective teams from ineffective ones is the ability of team members to ______ to each other
listen
Effective collaboration ________ and synergizes the efforts of individuals with diverse experiences and perspectives to develop new and innovative solutions to different problems.
mobilizes
For organizations, synergy means the unified efforts of the group working together achieves _____ than the combined result of the same individuals working independently
more
Trust can be cultivated by reading and responding to _______ cues that suggest a lack of openness
nonverbal
The goal is not to avoid difficult conversations but to _______ the discomfort
normalize
The facilitator does not direct the group or dominate discussions but rather works to ensure that all voices are heard and that group _____ are followed
norms
These are problems for which there may have been no ______ solution using current approaches or existing knowledge
obvious
Although group processes and experiences can aid in the trust-building process, ultimately each individual team member must taken responsibility to cultivate _______ and trust
openness
The way to achieve Follett's integration is to learn to approach differences of ______ in a new way
opinion
Sharing ______ involves each member of the group taking ______ for the leadership process
ownership
Synergy is the concept that the whole is greater than the sum of the individual _____
parts
It is important that a group does not arrive ______ at a decision before the range of alternative outcomes have been explored and discussed
prematurely
These factors will influence one's ability to hear and understand the messages that others convey, and may result in some voices being _______ and their perspectives having more influence in the process than others
privileged
Diverse groups can be more _______, make higher quality and more creative decisions, are better at adapting to changing conditions, and are less prone to groupthink than are groups with homogenous membership
productive
This exploration involves getting to know each other's backgrounds, interests, concerns related to the ______ at hand, and priorities
project
The most effective teams invest a tremendous amount of time and effort exploring, shaping, and agreeing on a ______ that belongs to them both collectively and individually
purpose
Instead of looking to a positional leader for answers and direction, collaboration enables us to develop a ______, relational leadership process
reciprocal
Research on achievement has repeatedly ______ the myth that competition leaders to greater productivity than cooperation
refuted
Collaboration involved human relationships and how people ______ to each other
relate
Leadership is grounded in _______ between people
relationships
Collaboration involves shared ________, authority, and accountability in developing solutions and accomplishing goals
responsibility
Although trust is essential to well-functioning organizations, the process of building trust can be _____, involving "uncertainty, risk, and emotional exposure
scary
Cooperative learning, however, promotes higher academic achievement, stronger social skills, and higher _______
self-esteem
The purpose of collaboration is to create a ______ vision and joint strategies to address concerns that go beyond the purview of any particular party
shared
Leadership is ultimately about change, which can often be a slow and tedious process, so celebrating ______ successes along the way is necessary to sustain the group's energy in the collaboration effort
small
The best teams are _____ groups of people who spend significant time shaping a purpose that they collectively own and then translating that purpose into specific performance goals for which they are mutually accountable
small
Integration: when a new ______ is developed that preserves the interests of both parties
solution
Broad-based involvement is not just about membership, it is about making _____ for all voices to be heard
space
Celebrating ______ is a means of group renewal
success
The ability to effectively collaborate is critical for ______ in today's world and modern workforce
success
The more participants take ownership of the process, the more _______ the collaborative effort will be
sustainable
Collaboration involves creating _______ by capitalizing on the multiple perspectives and talents of group members
synergy
Collaboration is more than simple _______
teamwork
Critical _______, growth, learning, and change can all be very uncomfortable
thinking
In the context of leadership, groups are more than just people who are in the same place at the same _____
time
Whether the group's purpose is articulated in a mission or vision statement or just a list of goals and objectives, knowing why the group is coming _______ is an essential first step of the collaborative process
together
Leaning into the discomfort can enable critically important, and sometimes ________, conversations to take place recognizing it as an essential opportunity for group development
transformative
To build synergy, organizations must have a high degree of _____
trust
_____ is identified as the essential ingredient for building and sustaining a collaborative effort
trust
If people feel their perspective has been ______ or their values slighted, or if one witnesses another group member's voice being silenced, it is important to be able to bring the issue to the surface and for others in the group to truly listen and engage
unheard
They must also truly _____ the diverse perspectives held by group members
value
We attain unity only though ______. Differences must be integrated, not annihilated, nor absorbed
variety
A group's ______ goal translates into the notion of common purpose
visionary
Collaboration involves a process of developing common ______, goals, and purpose
visions
Keeping a ______ representation of the collaborative process, such as a process map or a flowchart, can help group members understand what has already been accomplished and where the group is headed
visual
Collaboration enables people to imagine a paradigm in which great things can be accomplished in _______ situations
win-win