FAS 598 Quiz 5

Often in life, we are so intent on doing the ______ thing that we never look at what we are really going for. We never see the possibility that there is enough for each to have everything he or she needs

"fair"

In the process of forming win-win agreements, it is suggested to keep the option of ______ on the table

"no deal"

Domination: when one side _____ at the expense of another

"wins"

In the absence of trust, fear of judgment, failure, or being _____ may keep people from taking the risks necessary to fully engage with the collaborative process.

"wrong"

Whether there is a preset positional leader or not, sharing ownership asks individual group members to take an ______ role and be fully engaged in the process

active

When groups come together for the first time, people bring their own ______, values, perceptions, motivations, and histories

agendas

Research shows that competition heightens ______ and promotes a focus on winning rather than learning

anxiety

The essence of the concept of competition is mutually exclusive goal _______, where one person can only success if the other does not

attainment

Successful collaboration requires _______ involvement from members of the group, and, if appropriate, relevant stakeholders outside of the group

broad-based

Trust can be cultivated by ______ sharing views and encouraging others to do the same

candidly

Diversity is the strength and the _______ of collaboration

challenge

In this process, we learn from one another, develop a vision of the _____ we desire, and work toward that vision

change

_______ is a core value of SCM

collaboration

The essence of a team is common _______ with a purpose in which team members can believe

commitment

______ purpose involved individuals working in groups with others to achieve shared visions

common

_______ is extremely important in the collaborative process

communication

Creating powerful, _______ experiences can be a useful way to quickly build trust and establish respect among group members at the beginning of a group process

compelling

_______ is embedded in many American structures

competition

Even while considering the possibility of integrative solutions, people often believe that working together requires some level of ______ from each party

compromise

Factors of challenge can lead to increased ______ and misunderstandings among group members and can create barriers to group effectiveness

conflict

An effective collaboration requires ______ and clarity among the group of what is being worked towards

consensus

Important decisions should be made by _______

consensus

Struggles over _______ and ownership frequently undermine the trust of a group early in the collaboration process

control

On a well-functioning team, people enjoy being around one another, so _______ flows openly

conversation

________ is different from collaboration in a small but important way

cooperation

Group processes must be ______ and open

credible

With an integrative approach, each person would try to understand the ______ behind the other's choice

criteria

Trust does not happen immediately or automatically, it must instead be _______

cultivated

For a consensus to be reached, each group member must agree that he or she is willing to work toward the ______ that has been reached

decision

Trust can be cultivated by being _______ and trustworthy

dependable

_______ is a usual, even necessary part of the process of building trust

discomfort

It is important to consider the role and impact of ______ in the collaborative process

diversity

In the exploration process, it is important to make sure that every voice is heard and that some voices do not become more ______ or take up more space than others

dominant

As such, win-win solutions can be part of ______ cooperative or collaborative processes

either

This requires individuals who hold formal leadership positions and those who tend to take on leadership in leaderless groups to use their power and influence with the group to _______ the participants to direct the process

empower

Each individual has multiple dimensions of identity that intersect with one another and must be understood in relation to one another and to the _______ of the individual

environment

Though it may produce short-term gain, a continued focus on beating others tends to _____ one's intrinsic, or internal, motivation to strive towards excellence on a task

erode

In these relationships, one develops the ability to work collaboratively with others, which is ______ to the leadership process

essential

Informal _______ asks members of the group to put aside preset agendas at the beginning of a group process in order to engage in a process of exploration

exploring

To aid in the process, it helps to designate a ________ who will lead the group process but is not in a position of authority over the group

facilitator

Although it can be scary to be the _____ to risk opening up and showing vulnerability, the payoff is huge. Trust is contagious, and when you trust others, they are much more likely to trust you

first

Reaching the point of synergy is the _____ of the collaborative process

goal

The most important ingredient of every collective achievement is a common _____

goal

Members do not need to be "right" or to "win" arguments. Instead they need to feel that their perspective was _____ and was taken into consideration in the process of developing the outcome

heard

Trust can be cultivated by pitching in and ______ other team members who need assistance

helping

Throughout U.S. history and social structure, people with certain ______ have become accustomed to having more influence than others

identities

Diversity alone does not guarantee a group process that is truly ______ of diverse ideas and perspectives. It is all dependent on the group members

inclusive

A collaborative relationship is developed to achieve mutual goals, whereas a cooperative relationship is meant to help each party achieve its _______ goals

individual

Inclusion of diverse voices is only effective if every voice has _______ over the process

influence

Although groups should develop agreed-on norms and ground rules early in the process, group meetings should be ______, comfortable and as relaxed as possible

informal

Hearing the depth of others' views helps an individual group member move more toward those views and let go of their _____ position that they now sees is not as useful as the ideas of others

initial

Compromise: when both sides give up part of their original _____ to come to an agreement

interests

If both parties are not able to come to an agreement that is mutually beneficial, they should agree to walk away peacefully rather than agreeing on a solution that favors the ______ of one party over another

interests

From a leadership perspective, groups are considered to be three or more people interacting and communicating _______ over time in order to reach a goal

interpersonally

The single most important factor in distinguishing effective teams from ineffective ones is the ability of team members to ______ to each other

listen

Effective collaboration ________ and synergizes the efforts of individuals with diverse experiences and perspectives to develop new and innovative solutions to different problems.

mobilizes

For organizations, synergy means the unified efforts of the group working together achieves _____ than the combined result of the same individuals working independently

more

Trust can be cultivated by reading and responding to _______ cues that suggest a lack of openness

nonverbal

The goal is not to avoid difficult conversations but to _______ the discomfort

normalize

The facilitator does not direct the group or dominate discussions but rather works to ensure that all voices are heard and that group _____ are followed

norms

These are problems for which there may have been no ______ solution using current approaches or existing knowledge

obvious

Although group processes and experiences can aid in the trust-building process, ultimately each individual team member must taken responsibility to cultivate _______ and trust

openness

The way to achieve Follett's integration is to learn to approach differences of ______ in a new way

opinion

Sharing ______ involves each member of the group taking ______ for the leadership process

ownership

Synergy is the concept that the whole is greater than the sum of the individual _____

parts

It is important that a group does not arrive ______ at a decision before the range of alternative outcomes have been explored and discussed

prematurely

These factors will influence one's ability to hear and understand the messages that others convey, and may result in some voices being _______ and their perspectives having more influence in the process than others

privileged

Diverse groups can be more _______, make higher quality and more creative decisions, are better at adapting to changing conditions, and are less prone to groupthink than are groups with homogenous membership

productive

This exploration involves getting to know each other's backgrounds, interests, concerns related to the ______ at hand, and priorities

project

The most effective teams invest a tremendous amount of time and effort exploring, shaping, and agreeing on a ______ that belongs to them both collectively and individually

purpose

Instead of looking to a positional leader for answers and direction, collaboration enables us to develop a ______, relational leadership process

reciprocal

Research on achievement has repeatedly ______ the myth that competition leaders to greater productivity than cooperation

refuted

Collaboration involved human relationships and how people ______ to each other

relate

Leadership is grounded in _______ between people

relationships

Collaboration involves shared ________, authority, and accountability in developing solutions and accomplishing goals

responsibility

Although trust is essential to well-functioning organizations, the process of building trust can be _____, involving "uncertainty, risk, and emotional exposure

scary

Cooperative learning, however, promotes higher academic achievement, stronger social skills, and higher _______

self-esteem

The purpose of collaboration is to create a ______ vision and joint strategies to address concerns that go beyond the purview of any particular party

shared

Leadership is ultimately about change, which can often be a slow and tedious process, so celebrating ______ successes along the way is necessary to sustain the group's energy in the collaboration effort

small

The best teams are _____ groups of people who spend significant time shaping a purpose that they collectively own and then translating that purpose into specific performance goals for which they are mutually accountable

small

Integration: when a new ______ is developed that preserves the interests of both parties

solution

Broad-based involvement is not just about membership, it is about making _____ for all voices to be heard

space

Celebrating ______ is a means of group renewal

success

The ability to effectively collaborate is critical for ______ in today's world and modern workforce

success

The more participants take ownership of the process, the more _______ the collaborative effort will be

sustainable

Collaboration involves creating _______ by capitalizing on the multiple perspectives and talents of group members

synergy

Collaboration is more than simple _______

teamwork

Critical _______, growth, learning, and change can all be very uncomfortable

thinking

In the context of leadership, groups are more than just people who are in the same place at the same _____

time

Whether the group's purpose is articulated in a mission or vision statement or just a list of goals and objectives, knowing why the group is coming _______ is an essential first step of the collaborative process

together

Leaning into the discomfort can enable critically important, and sometimes ________, conversations to take place recognizing it as an essential opportunity for group development

transformative

To build synergy, organizations must have a high degree of _____

trust

_____ is identified as the essential ingredient for building and sustaining a collaborative effort

trust

If people feel their perspective has been ______ or their values slighted, or if one witnesses another group member's voice being silenced, it is important to be able to bring the issue to the surface and for others in the group to truly listen and engage

unheard

They must also truly _____ the diverse perspectives held by group members

value

We attain unity only though ______. Differences must be integrated, not annihilated, nor absorbed

variety

A group's ______ goal translates into the notion of common purpose

visionary

Collaboration involves a process of developing common ______, goals, and purpose

visions

Keeping a ______ representation of the collaborative process, such as a process map or a flowchart, can help group members understand what has already been accomplished and where the group is headed

visual

Collaboration enables people to imagine a paradigm in which great things can be accomplished in _______ situations

win-win