HBR’s emotional intelligence
emotional intelligence is born largely in the neurotransmitters of the brains ____, which governs feelings, impulses and drives. Research indicates that the ____ learns best through motivation, extended practice and feedback.
Limbic system
The ____ governs analytical and technical ability, grasps concepts and logic. The part of the brain that figures out how to use a computer or make a sales call by reading a book.
Neocortex
People who have a high degree of ____ recognize how their feelings affect them, other people, and their job performance.
Self-awareness
The five EI skills are:
Self-awareness, self-regulation, motivation, empathy, social skill
the most effective leaders are alike in one crucial way :
They all have a high degree of what has come to be known as emotional intelligence irrelevant that
Most large companies today have employed trained psychologists to develop what are known as " to aid them in identifying training and promoting likely stars in the leadership firmament
competency models
I grouped these capabilities into three categories :
purely technical skills like accounting and business planning cognitive abilities like analytical reasoning and competencies demonstrating emotional intelligence such as the ability to work with others and effectiveness in leading change
