Human Resource Management Homework

________________ is the process used when the firm hires a third party to make a final and binding decision in a situation.

arbitration

_____ is the process of negotiating labor agreements between union members and management.

Collective bargaining

_____ is the process of hiring, developing, motivating, and evaluating employees to achieve organizational goals.

Human resource management

_____ is the assignment of various functions, such as human resources, accounting, or legal work, to outside organizations.

Outsourcing

_____ appraisals are comparisons of actual job performance with expected performance.

Performance

_____ is the attempt to find and attract qualified applicants in the external labor market.

Recruitment

_____ is the process of determining which persons in the applicant pool possess the qualifications necessary to be successful on the job.

Selection

_____________________ is training for new employees that provides information about the company history, company values, policies, and the market in which the firm operates.

orientation

In order for a manager to conduct a performance appraisal, the first step is to establish ___________________________.

performance standards

A job _____ spells out the skills, knowledge, and abilities a person must have to fill a job.

specification