Interview

What are your strengths?

"Thank you for the question. I consider problem-solving, attention to detail, and communication as some of my key strengths. When it comes to problem-solving, I have a natural ability to approach challenges analytically and strategically. I enjoy breaking down complex problems into manageable components, identifying potential solutions, and evaluating their effectiveness. This skill has allowed me to find innovative and practical solutions in various work situations. Attention to detail is another strength that I bring to the table. I have a meticulous nature and take pride in my ability to pay close attention to even the smallest details. This ensures accuracy and precision in my work, whether it's analyzing data, following procedures, or managing inventory. By maintaining a high level of attention to detail, I am able to deliver work that is thorough and of high quality. In terms of communication, I possess excellent interpersonal skills that enable me to effectively convey information, actively listen, and collaborate with others. I am adept at adapting my communication style to different audiences, whether it's conveying complex concepts to colleagues or providing clear instructions to clients or patients. Strong communication skills not only facilitate smooth interactions but also promote understanding and teamwork. Overall, my strengths in problem-solving, attention to detail, and communication contribute to my ability to navigate challenges, produce accurate work, and collaborate effectively with others." Remember to tailor your response to your own experiences and provide specific examples that highlight how you have utilized these strengths in previous roles or situations.

Describe your field experience: sample type collected, sampling techniques, field measurements taken and equipment used.

- How do you prepare from broth? - How do you prepare from colonies? - How do you prepare from direct smears? - Gram stain and morphology - catalase, coagulase, mannitol salt agars, and novobiocin disks to identify Staphylococci species - hippurate tests, bile esculin tests, salt broth tests, catalase tests, bacitracin disks, optochin disks, CAMP tests, and PYR disks to identify Streptococci species - For gram negative organisms, I know when it is appropriate to use Hektoen enteric agars, citrate agars, triple sugar ion agars, urease tests, oxidase, indole, Haemophilus quad plates, oxidation-fermentation tests, and cystine tryptic agars -Kirby Bauer, E-test MIC, Macrobroth MIC, and MIC panel - semi-quantitative streak with the correct loop size according to the urine collection method, and differentiate mixed urogenital flora from a potential pathogenic organism. I am capable of performing quantitation of visible colony forming units - respiratory tract specimens to differentiate oral contamination from an infectious process. - Sysmex KX-21N, and I am familiar with conducting quality control procedures, such as verifying reagent volumes, expiration dates, and ensuring proper specimen mixing. I am also proficient in preparing wedge smears, and performing subsequent analysis of peripheral smears. Analysis performed includes performing an estimate and differential of white blood cells, red blood cells, and platelets. I can also describe aspects of a CBC, such as units of measurement and reference intervals. -I have also gained competence in aspects of hemostasis. I can confidently conduct tilt tube coagulation tests, as well as prothrombin time and partial thromboplastin time tests using a KC1 Delta. I am also adept at performing and interpreting Latex Agglutination D-Dimer tests.

Describe your experience withanalytical instrumentation

- KC1 delta - sysmex kx-21N - centrifuge - microscope -spectrophotometer - Pipette - diff count - microtiter plate

ASKED: How do your organize your time and plan activities?

As a club president, organizing time and planning activities are crucial for ensuring the smooth operation and success of the club. Here's how I approach these tasks: 1. Establish Clear Goals: I begin by setting clear goals and objectives for the club, both in the short-term and long-term. These goals serve as a guiding framework for planning activities and organizing time effectively. (SMART) 2. Develop a Schedule: I create a comprehensive schedule that outlines important dates, deadlines, and events throughout the club's term. This includes regular club meetings, workshops, events, and any external commitments. By having a visual representation of the schedule, I can allocate time for various activities and ensure that no tasks or events are overlooked. 3. Prioritize Tasks: I assess the urgency and importance of different tasks and prioritize them accordingly. This involves identifying critical activities that require immediate attention and those that can be accomplished over a longer period. By prioritizing tasks, I can focus on what needs to be done first and allocate time and resources accordingly. 4. Delegate Responsibilities: I understand the importance of delegating responsibilities to club members and creating a collaborative environment. I identify tasks that can be assigned to capable individuals and delegate accordingly, ensuring that everyone has a role to play in the club's activities. Delegation not only helps distribute the workload but also allows members to develop their skills and take ownership of their responsibilities. 5. Utilize Time Management Techniques: To optimize time and productivity, I employ various time management techniques such as creating to-do lists, using productivity tools or apps, and employing strategies like the Pomodoro Technique (working in focused bursts with short breaks). These techniques help me stay organized, focused, and efficient in completing tasks. 6. Communication and Coordination: Effective communication is vital for organizing club activities. I maintain open lines of communication with club members, providing regular updates, reminders, and necessary information regarding upcoming activities. I also collaborate with other club executives and rele

How can you be an asset to the company?

As a dedicated and skilled professional, I believe I can be a valuable asset to the company in several ways. Firstly, I bring a strong foundation of knowledge and expertise in my field. I have invested time and effort into gaining relevant education and training, ensuring that I am well-equipped to handle the responsibilities of the position. My solid understanding of industry best practices and the latest advancements allows me to contribute effectively and deliver high-quality work. Secondly, I am a highly motivated and proactive individual. I take initiative in identifying and addressing challenges, always striving for continuous improvement. My problem-solving skills and critical thinking abilities enable me to approach tasks and projects with a strategic mindset, finding innovative solutions and maximizing efficiency. Additionally, I am a strong team player and excel in collaborative environments. I value open and effective communication, actively listening to others' perspectives and contributing my own insights. I believe in fostering a positive work culture that encourages teamwork, mutual support, and shared success. By building strong relationships and collaborating effectively with colleagues, I can contribute to a cohesive and productive team dynamic. Furthermore, I possess excellent organizational and time management skills. I understand the importance of meeting deadlines and delivering work of the highest quality. I am detail-oriented, ensuring accuracy and precision in my work while maintaining productivity. With my ability to prioritize tasks, multitask effectively, and adapt to changing priorities, I can contribute to the company's efficiency and success. Overall, my combination of knowledge, motivation, teamwork, and organizational skills make me an asset to the company. I am committed to contributing my best efforts, embracing new challenges, and working collaboratively to achieve the company's goals and objectives.

How often do you think you'll interact with patients?

As a medical lab scientist, the frequency of direct interactions with patients may vary depending on the specific role and setting. Generally, medical lab scientists primarily work in the laboratory, analyzing and processing patient samples to provide critical information for diagnosis and treatment. Thus, their interactions with patients are not as frequent as those of frontline healthcare professionals. However, medical lab scientists may occasionally interact with patients in certain situations: 1. Specimen Collection: In some cases, medical lab scientists may be involved in collecting specific samples directly from patients, especially in smaller healthcare settings or research settings. 2. Patient Education: Medical lab scientists may occasionally interact with patients to provide information about specimen collection procedures, such as explaining the process of collecting a urine or blood sample. 3. Consultation: In certain specialized fields, medical lab scientists may be consulted by healthcare providers or clinicians to discuss test results or provide additional insights on the laboratory findings. 4. Point-of-Care Testing: Some medical lab scientists may be involved in point-of-care testing, which is performed near the patient's bedside, leading to more direct interactions with patients. However, it's important to note that the majority of a medical lab scientist's work involves behind-the-scenes analysis and processing of patient samples to generate accurate and reliable test results, which are then communicated to healthcare providers for patient care. Overall, while medical lab scientists may have occasional patient interactions, their primary role is to ensure the accuracy and quality of laboratory test results, which are critical for patient diagnosis and treatment.

How would your coworkers describe you?

As a person, my coworkers would describe me as a positive and uplifting individual to be around. I believe in fostering a supportive and encouraging work environment, where everyone feels motivated and valued.They would say that I have a friendly and approachable demeanor, always ready to greet others with a smile and offer a helping hand. Furthermore, my coworkers would describe me as someone who brings a positive attitude to the workplace, even in challenging situations. I believe in maintaining a solutions-oriented mindset and approaching obstacles with optimism. They would see me as someone who can uplift team morale and inspire others to persevere through difficulties. With respect to how I work, my coworkers would likely describe me as a reliable and dedicated team member. I strive to maintain open and effective communication with my colleagues, fostering a positive and collaborative work environment. They would say that I am approachable and always willing to lend a helping hand or provide support when needed. Furthermore, my coworkers would describe me as someone who is detail-oriented and committed to delivering high-quality work. I take pride in my attention to detail and accuracy, ensuring that tasks are completed thoroughly and efficiently. They would also recognize my strong problem-solving skills, as I actively seek solutions and approach challenges with a proactive mindset. Additionally, my coworkers would mention my strong work ethic and commitment to meeting deadlines. They would see me as someone who is organized and capable of prioritizing tasks effectively. They would also note my ability to adapt to changes and handle stressful situations with professionalism and a calm demeanor. Moreover, my coworkers would describe me as a team player who values collaboration and respects diverse perspectives. I actively listen to others, value their input, and contribute constructively to group discussions. They would also recognize my effective communication skills, both in written and verbal forms, as I strive to ensure clarity and understanding among team members. Overall, my coworkers would describe me as a dependable, detail-oriented, and collaborative team member who is dedicated to achiev

Can you give me an example of when you used your initiative to solve a problem?

As a pharmacy technician, I can provide an example of a time when I used my initiative to learn and implement COVID testing procedures in the pharmacy. During the height of the COVID-19 pandemic, our pharmacy recognized the growing need for accessible and efficient COVID testing services within our community. With the goal of expanding our services and ensuring the well-being of our patients, I took the initiative to be the first to learn COVID testing protocols. I attended webinars and training sessions focused on COVID testing methodologies, safety precautions, and billing. After acquiring the necessary knowledge, I taught my colleagues. I collaborated with the pharmacy team to create a dedicated testing area and ensure we had the necessary supplies, such as testing kits, personal protective equipment (PPE), and documentation materials. I developed a standardized testing process that followed strict safety protocols, including proper sample collection, handling, and disposal. I also wrote a manual for other stores. To ensure accurate and reliable results, I implemented quality control measures and participated in proficiency testing programs to validate our testing procedures. I also educated patients on the testing process, provided clear instructions, and addressed their concerns or questions. The initiative to learn and implement COVID testing in the pharmacy had significant positive impacts. It allowed our pharmacy to offer accessible and timely testing services, contributing to the early detection and containment of COVID-19 cases within our community. Patients appreciated the convenience of receiving testing services from a trusted healthcare. I demonstrated my commitment to expanding healthcare services and supporting public health efforts. I showcased my ability to acquire new knowledge, adapt to evolving circumstances, and contribute to the well-being of our patients and community during challenging times.

ASKED: Have you had a job where you had to meet strict deadlines? What were the contributing factors in them not being met?

As a pharmacy technician, I have certainly encountered situations where meeting strict deadlines was crucial. One example that comes to mind is the dispensing of medications to patients within a specific timeframe. While I strive to meet deadlines, there can be various factors that may contribute to them not being met. Some common contributing factors include: 1. High workload: A heavy workload, especially during peak hours or busy periods, can create challenges in meeting strict deadlines. Handling a large volume of prescriptions or attending to multiple patients simultaneously can require additional time and effort, potentially affecting the ability to meet deadlines. 2. Prescription complexities: Certain prescriptions may involve complex medication regimens, dosage adjustments, or interactions that require careful review and verification. Ensuring accuracy and patient safety is of utmost importance, which can sometimes extend the time needed for dispensing and result in delays. 3. Limited inventory: In cases where a specific medication or dosage strength is temporarily out of stock, obtaining the necessary medication in a timely manner can be challenging. This can lead to delays in dispensing and meeting the required deadline for patient medication pick-up. 4. External factors: Sometimes, factors beyond the pharmacy's control, such as delayed medication deliveries, technical issues with computer systems, or interruptions in the supply chain, can impact the ability to meet strict deadlines. These unforeseen circumstances can disrupt the workflow and result in delays. 5. Prescription clarification: Occasionally, prescriptions may have incomplete or unclear information that requires clarification from the prescriber. Communicating with healthcare providers to obtain the necessary information can introduce delays in the dispensing process, affecting the adherence to strict deadlines. To mitigate these challenges and improve deadline adherence, effective time management, efficient workflow organization, and open communication with the pharmacy team and healthcare providers are essential. Prioritizing tasks, leveraging technology to streamline processes, and collaborating with colleagues to ensure smooth o

ASKED: Give an example or two of the types of repetitive tasks you've had ot perform, how often you performed them and how you ensured a high level of accuracy while doing repetitive tasks.

As a pharmacy technician, I have encountered several repetitive tasks that require a high level of accuracy to ensure patient safety and medication efficacy. Two examples of such tasks, along with the frequency at which they are performed, are: 1. Medication Dispensing: Dispensing medications is a common repetitive task in a pharmacy setting. This involves accurately measuring and packaging medications according to the prescription orders. Depending on the workload, I may perform this task multiple times throughout the day. To ensure a high level of accuracy, I follow established protocols and double-check each step of the process. I pay close attention to medication labels, dosages, and expiration dates, verifying that they align with the prescription. Utilizing barcode scanning systems and automated dispensing technologies further enhances accuracy by minimizing human errors and cross-checking medication information. Never bypass! Don't cut corners! 2. Prescription Order Entry: Another repetitive task is entering prescription orders into the pharmacy computer system. This includes accurately transcribing prescription details, patient information, and medication instructions. The frequency of this task depends on the volume of prescriptions received. To ensure accuracy, I adopt a systematic approach by carefully reviewing each prescription and comparing it to the original hard copy. I pay attention to details such as drug name, strength, dosage form, and directions for use. By maintaining a focused and attentive mindset, I minimize the risk of data entry errors and ensure that the prescription information is recorded accurately. I take advantage of tall man lettering To maintain a high level of accuracy while performing repetitive tasks, I follow several strategies: 1. Attention to Detail: I prioritize attention to detail to catch any potential errors or discrepancies during the task. This includes cross-checking information, reviewing instructions, and confirming accuracy before proceeding to the next step. 2. Standard Operating Procedures (SOPs): Adhering to established SOPs and guidelines helps ensure consistency and accuracy in performing repetitive tasks. I follow step-by-step procedures, which ha

ASKED: Can you describe a situation you've encountered in dealing with conflict in the work place?How did you handle the conflict? /difficult person

As a pharmacy technician, I have encountered situations where conflicts arise in the workplace, typically when patients are upset (medication isn't ready, delivery didn't come in, insurance problems) here's how I handled the conflict: 1. Actively listened: I started by actively listening to the concerns and frustrations expressed by my patient. It was important for me to understand their perspective and gather all the relevant information. 2. Maintained professionalism: I made a conscious effort to remain calm, composed, and professional throughout the interaction. It was crucial to approach the situation with a mindset of resolving the conflict rather than escalating it further. 3. Open communication: I initiated an open and honest conversation with my colleague to address the issue. I expressed my own perspective and clarified any misunderstandings. I encouraged them to share their thoughts and concerns as well. 4. Empathy and understanding: I demonstrated empathy by acknowledging their feelings and showing understanding of the impact the situation had on them. This helped create an atmosphere of empathy and fostered a more constructive dialogue. 5. Collaborative problem-solving: Instead of placing blame or focusing on past mistakes, I emphasized finding a solution that would prevent similar issues in the future. Together with my colleague, we brainstormed ideas and explored alternative approaches to improve communication and ensure accurate prescription processing. 6. Seeking guidance if needed: If the conflict persisted or if it was beyond my scope to resolve, I would escalate the matter to a supervisor or manager. Their intervention and guidance could help facilitate a resolution and provide a neutral perspective on the situation. Overall, my approach to handling conflicts in the workplace involves active listening, professionalism, open communication, empathy, and a focus on collaborative problem-solving. By addressing conflicts in a timely and respectful manner, I strive to create a positive and harmonious work environment that promotes teamwork and effective communication.

Describe the level of supervision you've received in the past and the type of work you did independently.

As a pharmacy technician, I have experienced a range of supervision levels depending on the specific work environment and job responsibilities. Here's an overview of the supervision I have received in the past and the types of work I have performed independently: 1. Direct Supervision: In the early stages of my career as a pharmacy technician, I typically worked under direct supervision. This involved having a pharmacist or senior technician closely oversee and guide my tasks. They would provide clear instructions, review my work, and be readily available to address any questions or concerns. During this period, my independent tasks were relatively basic, such as restocking inventory, organizing medication shelves, and assisting with non-discretionary tasks. 2. Moderate Supervision: As I gained experience and demonstrated proficiency in routine pharmacy operations, the level of supervision gradually decreased to moderate supervision. In this phase, I would still receive guidance and periodic check-ins from supervisors but was given more autonomy to perform various tasks independently. This included duties such as medication dispensing, prescription order entry, compounding non-sterile medications, and conducting inventory audits. While I had the freedom to complete these tasks on my own, I understood the importance of seeking guidance when encountering complex situations or unfamiliar medications. 3. Minimal to General Supervision: With continued experience and a proven track record of competence, I progressed to working with minimal to general supervision. During this stage, I was entrusted with a wider range of responsibilities and performed tasks independently on a regular basis. These tasks could include managing prescription queues, handling medication recalls or returns, processing insurance claims, counseling patients on over-the-counter medications, and providing customer service. While supervisors were still available for consultation and assistance, I had the confidence and skills to manage these responsibilities autonomously. Throughout my pharmacy technician career, I have valued the guidance and supervision provided by experienced pharmacists and senior technicians. Their mentorship and overs

With respect to your interpersonal skills, describe the nature and frequency of interactions in your previous positions and with whom you interacted.

As a pharmacy technician, interpersonal skills are essential in effectively interacting with various individuals within the healthcare setting. In my previous positions, I have had frequent interactions with a diverse range of people, including: 1. Patients: Interacting with patients is a crucial aspect of my role as a pharmacy technician. I have engaged with patients to collect and verify their prescription information, provide them with medication instructions, address their concerns or questions, and ensure their overall satisfaction. I strive to approach each interaction with empathy, active listening, and clear communication to establish a positive patient-pharmacist relationship. 2. Pharmacists and Healthcare Professionals: Collaborating with pharmacists and other healthcare professionals is vital for seamless healthcare delivery. I have regularly interacted with pharmacists to verify prescription details, seek guidance on medication-related queries, and discuss patient-specific concerns or medication therapy. Maintaining effective communication and being receptive to feedback from healthcare professionals has allowed me to contribute to the team and ensure optimal patient care. 3. Pharmacy Staff: Working closely with other pharmacy staff, such as pharmacy assistants and support personnel, is a common occurrence in the pharmacy setting. Interactions with colleagues involve coordinating tasks, sharing information, assisting with workflow management, and maintaining a harmonious work environment. Building strong teamwork, respect, and open communication contribute to a smooth and efficient operation of the pharmacy. 4. Insurance Companies: Communication with insurance companies is often necessary to verify coverage, process claims, and address any issues related to medication reimbursement. Clear and effective communication with insurance representatives is important in navigating insurance-related matters and ensuring patients receive the medications they need. 5. Healthcare Providers: Occasionally, I may need to communicate with healthcare providers, such as physicians or nurses, to clarify prescription details, obtain additional information, or seek clarification on medication orders. Establishing

Please describe your experience with notes, how accurate they needed to be and what the ramifications were if not accurate.

As a pharmacy technician, note-taking is a critical aspect of my job to ensure accuracy and patient safety. Here's an overview of my experience with notes: 1. Importance of accuracy: In the pharmacy setting, notes are essential for documenting various aspects of patient care, including medication orders, dosage instructions, allergies, and interactions. These notes must be accurate, complete, and legible to avoid any misunderstandings or errors in patient treatment. 2. Attention to detail: When documenting information, I pay close attention to details, ensuring that I capture the correct medication names, dosages, and patient-specific instructions. I verify the information with precision and clarity, double-checking for any discrepancies or inconsistencies. 3. Legal and regulatory compliance: Accurate notes are crucial for maintaining legal and regulatory compliance in the pharmacy. They serve as a legal record of patient interactions, medication administration, and other relevant information. Inaccurate or incomplete notes can have legal ramifications and may compromise patient safety. 4. Collaborative communication: Notes serve as a means of effective communication among healthcare providers. Accurate and comprehensive notes enable seamless collaboration between pharmacists, physicians, and other healthcare professionals involved in patient care. Clear and concise notes facilitate accurate decision-making and ensure continuity of care. 5. Patient safety implications: Inaccurate or incomplete notes can have severe ramifications for patient safety. Miscommunication or errors in documentation may lead to medication errors, adverse drug reactions, or inappropriate treatment. It is essential to be diligent in note-taking to prevent potential harm to patients. 6. Quality assurance and audits: Accurate notes play a crucial role in quality assurance and audits within the pharmacy setting. Documentation is subject to internal and external audits to ensure compliance with standards, regulations, and best practices. Inaccurate or inconsistent notes can raise concerns during audits and impact the overall quality of patient care. To maintain accuracy in note-taking, I employ strategies such as double-checking inf

Tell me about a time you used good judgment to solve a problem.

As a pharmacy technician, professional judgment is a vital aspect of my role, especially when it comes to ensuring the safe and appropriate use of medications. Here are a few examples of situations where professional judgment is essential: 1. Over-the-Counter Recommendations: Patients often seek guidance on over-the-counter (OTC) products for common ailments. Here, I use professional judgment to assess their symptoms, medical history, and any other medications they are taking to recommend suitable OTC options. This involves considering factors such as the patient's age, existing medical conditions, and any contraindications or interactions with their current medications. I also know when it is appropriate to have the pharmacist step in. 2. Medication Refills: When patients request prescription refills, I use professional judgment to assess the appropriateness of the request. I review the refill history, duration of therapy, and any relevant guidelines or protocols. If there are concerns about the duration or frequency of medication refills, I consult with the pharmacist to ensure that the patient's therapy aligns with the prescribed treatment plan. Contact insurance companies Vacation supply, overrides, lost, nature of med control) In each of these examples, professional judgment is necessary to navigate complex situations, prioritize patient safety, and provide optimal pharmaceutical care. It requires a solid understanding of medication properties, drug interactions, patient profiles, and adherence to legal and ethical guidelines. By employing professional judgment effectively, pharmacy technicians contribute to the overall quality and integrity of the healthcare system while ensuring the well-being of the patients they serve.

Can you give an example of a change in procedures, or priorities you had to make?

Certainly! As a pharmacy technician, I encountered a situation where there was a need to incorporate COVID-19 testing into our regular pharmacy work. Here's how I handled the change: 1. Recognizing the need: With the onset of the COVID-19 pandemic, our pharmacy received an increased demand for COVID-19 testing services. It was essential to adapt our procedures to accommodate this additional service while still fulfilling our regular pharmacy responsibilities. 2. Collaboration with healthcare providers: I worked closely with healthcare providers and pharmacists to understand the requirements and guidelines for COVID-19 testing. This involved learning about the testing process, sample collection methods, and safety protocols to ensure accurate and reliable results. 3. Workflow adjustment: We implemented a separate area within the pharmacy to conduct COVID-19 testing while maintaining patient privacy and safety. I collaborated with the team to establish a streamlined workflow that allowed us to integrate testing seamlessly into our daily operations. 4. Training and certification: I underwent training specific to COVID-19 testing, including sample collection techniques, infection control practices, and result reporting. This training ensured that I had the necessary knowledge and skills to perform the tests accurately and adhere to safety protocols. 5. Adhering to regulatory requirements: As a pharmacy technician, I ensured compliance with all regulatory guidelines and requirements related to COVID-19 testing. This included following proper documentation, maintaining accurate records, and adhering to privacy and confidentiality regulations. 6. Educating patients: I played a crucial role in educating patients about the testing process, including sample collection procedures, result interpretation, and self-isolation guidelines. I provided clear instructions and answered any questions or concerns they had, ensuring they understood the importance of testing and its implications. 7. Continuous improvement: Throughout the process, I actively sought feedback from the team and patients to identify areas for improvement. We made adjustments to the workflow, implemented new technologies for result reporting, and en

tell me about a time when someone in a higher position (like a boss) had different values than you and expressed that in a professional situation, and how it effected you and what you did about it

Certainly! Here's an example of a situation where I encountered a difference in values with a pharmacist regarding the implementation of virtual verification in the pharmacy and how I handled it professionally: As a pharmacy technician, I was excited about the introduction of virtual verification, which aimed to streamline the prescription verification process and improve efficiency. However, one of the pharmacists I worked with did not adjust their workflow accordingly and continued to... The situation affected me because I believed that virtual verification had the potential to expedite prescription processing and free the pharmacist to have more interactions with patients. I felt that embracing this new technology was essential to stay current and provide optimal patient care. Here's how I handled the situation: 2. Initiating a conversation: I approached the pharmacist respectfully and expressed my enthusiasm for virtual verification. I highlighted its potential to improve workflow efficiency, minimize errors, and increase patient safety. I explained the benefits I observed from other pharmacies that had successfully implemented virtual verification. 4. Offering assistance and training: Recognizing that the pharmacist might be hesitant due to lack of familiarity, I offered to provide support and assistance in adapting their workflow to incorporate virtual verification. I suggested conducting training sessions or seeking guidance from the pharmacy management to ensure a smooth transition. 5. Collaborating with colleagues: I engaged in discussions with other team members who were supportive of virtual verification. Together, we brainstormed strategies to encourage the adoption of this technology, such as sharing success stories and offering to provide extra support during the initial adjustment phas *understand his perspective, share mine, compromise to address differences in values. Balance safety and patient education In the end, my focus was on promoting the adoption of virtual verification for the benefit of the entire pharmacy team and the patients we served. By initiating conversations, sharing evidence, offering assistance, and seeking management involvement, I aimed to address the difference

ASKED: Much of this work is done independently and away from the main lab and you would be working alone for several hours. Can you give an example of working in this type of environment and whether or not this would present any difficulties?

Certainly! In a pharmacy technician role, there are instances where you may need to work alone, such as during quieter periods or when handling specific tasks that require focused attention. Here's an example: Imagine you are working alone in the pharmacy and responsible for inventory management. Your task is to conduct a thorough inventory count of medications, ensuring accurate stock levels and identifying any discrepancies. Working independently in this scenario allows you to concentrate on the task at hand without distractions. You can meticulously review stock records, cross-reference them with physical inventory, and update the system accordingly. While working alone has its advantages, it can present challenges as well. Some potential difficulties may include: 1. Time management: With no immediate assistance available, managing your time effectively becomes crucial. You need to prioritize tasks, allocate sufficient time for each, and ensure that critical activities are completed within the required timeframe. 2. Problem-solving: When unexpected issues arise, you must rely on your own problem-solving abilities. This may include resolving discrepancies in inventory counts, addressing medication storage concerns, or handling urgent requests from healthcare professionals or patients. 3. Support and guidance: Working alone means there may not be colleagues readily available to seek advice or guidance from. In such situations, you must rely on your training, knowledge base, and resourcefulness to make informed decisions and provide accurate information to patients or other healthcare professionals. To mitigate these difficulties, effective communication and collaboration with your team become vital. Even though you may work independently at times, maintaining open lines of communication with pharmacists and coworkers ensures that you can seek guidance or clarification when needed. Overall, while working alone as a pharmacy technician offers opportunities for focused work, it can also present challenges related to time management, problem-solving, and the need for support and guidance. However, with strong organizational skills, self-reliance, and effective communication, these difficulties can be over

Do you have experience working with vulnerable populations such as children and the elderly?

Equality vs equity Throughout my career, I have had the privilege of working with vulnerable populations, including children and the elderly. These experiences have been deeply rewarding and have shaped my understanding of the unique challenges and needs of these individuals. Here are some examples of my experience working with these populations: 1. Pediatric Care: I have had the opportunity to work in pediatric settings, providing pharmaceutical care and support to children of various ages. This involved ensuring accurate medication dosing based on weight and age, administering medications in child-friendly forms, and effectively communicating with children and their parents or guardians to address any concerns or questions. 2. Geriatric Care: In my work in long-term care facilities and community pharmacies, I have interacted extensively with elderly patients. I have developed a keen understanding of their specific healthcare needs, including medication management for chronic conditions, potential drug interactions, and age-related changes in pharmacokinetics. I have also focused on promoting medication adherence and providing counseling on potential side effects or interactions to ensure optimal outcomes. 3. Communication and Empathy: Working with vulnerable populations requires effective communication and empathy. I have honed my skills in communicating with children using age-appropriate language and building trust to alleviate anxiety or fear. Similarly, when working with the elderly, I have employed active listening and patience to address any concerns, provide clear instructions, and establish a rapport based on mutual trust and respect. 4. Adapting to Individual Needs: Each individual within these vulnerable populations has unique needs and circumstances. I have learned to approach each interaction with a personalized and individualized approach, taking into account factors such as cultural background, cognitive abilities, and physical limitations. This ensures that I can tailor my care and support to meet their specific requirements. 5. Advocacy and Patient Education: Advocacy plays a vital role when working with vulnerable populations. I have been committed to being an advocate for children an

What do you think are the most important values that a healthcare organization should uphold?

Equality vs equity • Service of the poor: Generosity of spirit, especially for persons most in need • Reverence: Respect and compassion for the dignity and diversity of life • Integrity: Inspiring trust through personal leadership • Wisdom: Integrating excellence and stewardship • Creativity: Courageous innovation • Dedication: Affirming the hope and joy of our ministry

ASKED: What would be an example of you giving an assignment or piece of work your best effort and being disappointed by the outcome? What would you do differently?

Essay rewrite and meeting in office

describe a time you had a difference of opinion with someone in a group and what you did to resolve?

Group essay assignment

Corewell

I am excited about joining the Corewell Health Medical Laboratory Science program because it aligns perfectly with my core values of compassion, collaboration, clarity, curiosity, and courage. Compassion is at the heart of my desire to pursue a career in medical laboratory science. I firmly believe that every patient deserves empathy and understanding, especially during their healthcare journey. By being a part of the Corewell Health program, I am confident that I will learn not only the technical skills but also the importance of showing kindness and compassion to patients and their families. Collaboration is essential in healthcare, and I value the opportunity to work as part of a multidisciplinary team. Corewell Health's emphasis on fostering a collaborative learning environment will allow me to engage with fellow students, faculty, and healthcare professionals. Together, we can leverage our collective knowledge and expertise to provide the best possible patient care and outcomes. Clarity is vital in medical laboratory science, where precision and accuracy are paramount. I am eager to immerse myself in Corewell Health's rigorous academic curriculum and hands-on training, which will ensure that I develop the necessary skills to analyze and interpret complex data with precision and clarity. Curiosity is what drives me to continuously seek knowledge and stay up-to-date with the latest advancements in the field. I believe that Corewell Health's emphasis on research and cutting-edge technology will provide me with the opportunity to satisfy my curiosity and expand my understanding of medical laboratory science. Courage is needed to navigate the challenges and uncertainties in healthcare. I am eager to embrace the challenges presented in the program, as I know that they will help me grow both personally and professionally. Corewell Health's supportive and encouraging environment will give me the courage to step out of my comfort zone and take on new opportunities with enthusiasm. Overall, I am confident that the Corewell Health Medical Laboratory Science program will not only equip me with the technical skills required for the profession but also nurture the values that I hold dear. I am excited to embark

Why should we hire you?

I would be a valuable addition to the laboratory program due to several key factors. First and foremost, my unwavering motivation and passion for laboratory science drive my dedication to this field. I am genuinely fascinated by the intricacies of diagnostic testing and the impact it has on patient care. I never give up, I'm committed to learning, and I don't take anything for granted. Additionally, my strong academic background, including relevant coursework and practical laboratory experience, positions me well to excel in the program. I possess excellent attention to detail, which is crucial in maintaining accuracy and precision in laboratory work. My ability to adapt and learn quickly allows me to stay updated with advancements in technology and techniques. I am a strong team player, adept at collaborating with diverse individuals and contributing to a positive work environment. My effective communication skills enable me to convey complex information and work cohesively with colleagues and superiors. I am highly organized, able to manage multiple tasks efficiently, and meet deadlines effectively. Furthermore, my commitment to continuous learning ensures that I stay at the forefront of developments in the field. Overall, my passion, skills, adaptability, and dedication make me a compelling choice for the laboratory program, and I am eager to contribute my abilities to the program's success.

What would you do if you noticed a laboratorian performing a test incorrectly?

If I noticed a laboratorian performing a test incorrectly, I would take the following steps to address the situation: 1. Assess the Situation: Firstly, I would make sure that I am certain of the incorrect procedure or error that is being committed. It is important to be observant and gather accurate information before taking any action. 2. Communicate Privately: I would approach the laboratorian privately and respectfully to discuss my observations. It is crucial to maintain professionalism and avoid criticizing or embarrassing the individual in front of others. 3. Offer Assistance and Guidance: I would offer my assistance and guidance to the laboratorian, explaining the correct procedure and providing any necessary information or resources to help them understand the proper technique. This can include demonstrating the correct steps, sharing relevant protocols or guidelines, or providing training materials. 4. Encourage Open Discussion: I would create an environment that encourages open discussion and feedback. This allows the laboratorian to share their perspective, ask questions, and seek clarification. It is important to foster a collaborative atmosphere where learning and improvement are valued. 5. Report and Document: If the incorrect procedure poses a potential risk to patient safety or if the laboratorian continues to perform the test incorrectly despite guidance, I would escalate the issue to the appropriate supervisor or manager. It is essential to follow the established protocols for reporting incidents and documenting the details for further investigation and corrective actions. 6. Continuous Learning and Training: I would emphasize the importance of continuous learning and training within the laboratory. Encouraging regular updates, participation in educational programs, and fostering a culture of ongoing improvement helps to enhance skills and ensure adherence to best practices. 7. Follow-up and Monitoring: After addressing the issue, I would periodically follow up with the laboratorian to ensure that they have implemented the correct procedure and are performing the test accurately. Ongoing monitoring and support are essential to ensure that the correct practices are consistently maintai

What would you do if you weren't matched with any hospitals

If I were not matched with a program in this application cycle, I would first take some time to reflect on the outcome and acknowledge any disappointment or frustration I may feel. It is natural to have setbacks in the application process, and it is important to approach them as learning opportunities. Here is how I would navigate this situation: 1. Seek feedback: I would reach out to the program or admissions committee to inquire about the reasons behind the decision. This feedback can provide valuable insights into areas where I can improve my application or enhance my qualifications for future cycles. 2. Evaluate my application: I would carefully review my application materials, including my personal statement, letters of recommendation, and academic achievements. I would identify areas that could be strengthened, such as gaining more relevant experience, pursuing additional coursework, or enhancing my leadership skills. 3. Expand my experience: If there are gaps in my application or areas where I can improve, I would take proactive steps to enhance my qualifications. This could include seeking out new opportunities, such as internships, research projects, or volunteer work, that align with my career goals and demonstrate my commitment to the field. 4. Stay engaged in the field: I would remain actively involved in the medical laboratory science community by attending conferences, workshops, and networking events. This would allow me to stay updated on current trends and developments in the field, as well as make valuable connections with professionals who can offer guidance and support. 5. Consider reapplication: If I am truly passionate about pursuing a career in medical laboratory science, I would consider reapplying in subsequent application cycles. With the feedback and experience gained from the previous application, I would take a strategic approach to strengthen my candidacy and present a more competitive application. 6. Explore alternative options: While reapplying, I would also explore alternative options to gain relevant experience or advance my knowledge in the field. This could involve pursuing additional certifications, enrolling in relevant courses, or seeking employment opportunities i

What would you do if you sent out a wrong result?

If I were to discover that I had sent out the wrong result in the lab, I would take the following steps to address the situation: 1. Acknowledge the Error: Firstly, I would acknowledge the mistake and take full responsibility for the error. It is important to be honest and transparent about the situation. 2. Notify Relevant Parties: I would immediately notify the healthcare provider who ordered the test and any other relevant stakeholders involved in the patient's care. Clear and timely communication is crucial to ensure that appropriate actions are taken promptly. 3. Retrieve the Incorrect Result: I would work quickly to retrieve the incorrect result from the healthcare provider and any other locations where it may have been shared or documented. This helps to prevent any further reliance or action based on the incorrect information. 4. Reissue Correct Result: Once the incorrect result has been retrieved, I would generate and issue the correct result without delay. I would ensure that the correct result is properly labeled and communicated to the healthcare provider and other necessary parties. 5. Document the Incident: It is important to document the incident accurately and thoroughly, including details of the error, the actions taken to rectify it, and any follow-up measures implemented. This documentation helps in conducting a thorough review of the incident and implementing strategies to prevent similar errors in the future. 6. Learn and Improve: I would reflect on the incident and use it as an opportunity for learning and improvement. This may involve identifying any underlying factors that contributed to the error and implementing corrective actions, such as additional training, improved processes, or enhanced quality assurance measures. 7. Apologize and Provide Support: I would apologize to the healthcare provider and the patient for the mistake and any inconvenience or concern it may have caused. I would also offer any necessary support, such as further testing or consultations, to address any potential consequences of the incorrect result. Overall, it is essential to handle such situations with professionalism, transparency, and a commitment to patient safety. By promptly addressing the mist

What would you do if you saw a laboratorian not wearing PPE

If I witnessed a laboratorian not wearing personal protective equipment (PPE), I would take the following actions: 1. Assess the Situation: Firstly, I would assess the severity of the situation and evaluate any potential risks associated with the lack of PPE. Depending on the specific circumstances, immediate action may be required. 2. Approach the Laboratorian: I would approach the laboratorian calmly and respectfully, expressing my concern about their safety and the importance of adhering to PPE protocols. It is crucial to address the issue promptly to mitigate any potential risks. 3. Educate and Remind: I would remind the laboratorian about the established protocols and guidelines for wearing PPE in the laboratory. I would emphasize the importance of PPE in preventing the spread of infections and protecting both themselves and others in the lab. 4. Offer Assistance: If the laboratorian states that they do not have access to or are experiencing difficulties with obtaining the necessary PPE, I would offer my assistance in resolving the issue. This may involve notifying the appropriate supervisor or manager to ensure that the necessary equipment is provided. 5. Report the Incident: If the laboratorian continues to neglect wearing PPE despite reminders and education, it is important to report the incident to the appropriate supervisor or manager. This allows for appropriate action to be taken to address the situation and enforce compliance with safety protocols. 6. Foster a Culture of Safety: I would emphasize the importance of a strong culture of safety within the laboratory. This includes regular training, reminders, and reinforcement of safety protocols. Encouraging open communication and a shared responsibility for safety helps to create an environment where PPE compliance is prioritized. 7. Follow-up and Monitoring: It is important to follow up on the incident and ensure that the laboratorian understands the significance of wearing PPE and adheres to the protocols moving forward. Regular monitoring and periodic reminders can help to reinforce the importance of safety practices. By taking these steps, I aim to promote a safe working environment and prevent potential hazards in the laboratory. It is

What would you do if somebody didn't like your personality

If someone doesn't like my personality at work, I would approach the situation with professionalism and try to address it in a constructive manner. Here are steps I would take to handle such a situation: 1. Self-Reflection: First, I would take a moment to reflect on my own behavior and actions to ensure that I am treating others with respect, kindness, and professionalism. It's important to consider if there are any areas where I can improve my interpersonal skills or communication style. 2. Active Listening: If someone expresses their dissatisfaction with my personality, I would make an effort to actively listen to their concerns and understand their perspective. This involves giving them the space to express themselves openly and without judgment. 3. Seek Clarification: To gain a better understanding of the specific issues or concerns, I would ask for clarification and examples. This helps to ensure that I have a clear understanding of the behaviors or actions that have caused the dissatisfaction. 4. Open Communication: I would engage in an open and respectful dialogue with the individual to discuss their concerns. This involves expressing my willingness to address any issues and finding common ground for a constructive resolution. 5. Find Common Ground: In situations where there are differences in personalities, finding common ground can help foster better working relationships. I would look for shared goals or values that can help us focus on working collaboratively and professionally. 6. Adapt and Compromise: If necessary, I would be open to adapting my behavior or communication style to improve the working relationship. This may involve making small adjustments or compromises to ensure a more positive and productive work environment. 7. Seek Mediation or Support: If attempts to resolve the situation directly do not yield positive results, I would consider involving a neutral third party, such as a supervisor or human resources department, to mediate the discussion and help find a resolution. Ultimately, my goal would be to foster a positive and harmonious work environment where everyone feels valued and respected. While it may not always be possible to please everyone, I believe that open commun

How would you handle it if at the same time the phone began ringing, the LIS (computer system) went down, and an analyzer started alarming? (I've always approached this as a teamwork question.)

In a situation where the phone is ringing, the LIS (computer system) goes down, and an analyzer starts alarming simultaneously, it is crucial to prioritize and handle each issue efficiently. Here's how I would approach it: 1. Assess the Urgency: Quickly evaluate the urgency and potential impact of each situation. Determine if there is an immediate patient care concern or if any critical results are pending. This will help prioritize the tasks and ensure that patient safety remains the top priority. 2. Phone Call: If the phone is ringing, I would answer it promptly, acknowledging the caller and their needs. If it is a non-urgent call, I would politely ask for their contact information and inform them that I will get back to them as soon as possible. If it is an urgent matter, such as a healthcare professional seeking immediate assistance, I would address their needs promptly while ensuring patient care is not compromised. 3. LIS (Computer System) Issue: With the LIS going down, I would first try to determine the cause and check if it is a localized issue or affects the entire system. If possible, I would troubleshoot the problem following established protocols and guidelines. If the issue persists, I would escalate it to the appropriate IT personnel or the designated support team to address the problem promptly and minimize downtime. 4. Analyzer Alarm: When an analyzer starts alarming, it could indicate a critical situation requiring immediate attention. I would prioritize this by assessing the alarm's significance and following the standard operating procedures specific to that analyzer. This may involve checking for any instrument malfunctions, performing necessary maintenance checks, or contacting the appropriate technician or supervisor for assistance if required. 5. Multitasking and Communication: During this time, effective communication becomes crucial. I would communicate with team members or colleagues who can assist with handling the different situations. Delegating tasks or seeking support would help ensure that all critical areas are addressed promptly while minimizing potential disruptions to workflow. 6. Documenting and Reporting: It is essential to document the sequence of events, actions

Do you ever get bored at your job

In any profession, there may be moments where tasks become routine or less stimulating. However, as a pharmacy technician, I believe it's essential to find ways to stay motivated and engaged. While I may encounter moments of familiarity, I view these as opportunities to enhance my skills and seek out new challenges. To combat any potential boredom, I actively seek ways to expand my knowledge and contribute to the pharmacy's success. I take the initiative to stay informed about new medications and advancements in the field, ensuring I can provide the best care and service to our patients. Additionally, I enjoy collaborating with my colleagues to improve workflow efficiency and patient outcomes. Engaging in teamwork and sharing ideas not only fosters a positive work environment but also keeps me energized and focused. Furthermore, my curiosity drives me to seek continuous improvement and explore various aspects of the pharmacy profession. I find joy in learning, and I am always eager to take on additional responsibilities or projects that align with my skills and interests. Overall, while there might be moments where tasks become familiar, I believe that proactivity, collaboration, and curiosity are key to maintaining enthusiasm and dedication in my role as a pharmacy technician. I am committed to delivering high-quality service and making a positive impact on the well-being of our patients and the pharmacy team.

Where do you see yourself in 5 years?

In five years, I envision myself as a highly skilled and experienced lab professional who has made significant contributions to my field. I strive to continuously grow and develop both personally and professionally, taking on greater responsibilities and expanding my knowledge and expertise. Ideally, I see myself in a role at a hospital that aligns with my values where I can effectively utilize my skills and expertise to drive positive change and make a meaningful impact. Whether that be as a senior laboratory scientist, a team leader, or even pursuing advanced education in a specialized area, I am committed to advancing my career and taking on new challenges. Furthermore, I aspire to be actively involved in professional organizations and industry networks, participating in conferences, workshops, and continuing education opportunities to stay up to date with the latest advancements and best practices in my field. Moreover, I am passionate about mentorship and knowledge sharing. In five years, I hope to have established myself as a mentor and role model for aspiring professionals, guiding and supporting them in their own career journeys. Overall, my goal in five years is to have achieved a fulfilling and successful career where I am continuously growing, contributing to the field, and making a positive difference in the lives of others.

Is it better to be on time and okay at your job or late and perfect

In most cases, it is better to be on time and okay at your job than late and perfect. Punctuality and reliability are important attributes in any profession as they demonstrate respect for others' time and commitment to meeting deadlines. Being consistently on time and delivering work that meets the required standards ensures that tasks are completed efficiently and that the overall workflow remains smooth. While perfection is often sought after, it is crucial to balance it with practicality. Striving for perfection can lead to delays, missed opportunities, and potential frustration for colleagues or clients who are relying on timely results or deliverables. Additionally, perfection is subjective, and the pursuit of absolute perfection may not always align with the realities and constraints of the workplace. However, it's important to note that this answer may vary depending on the specific context and industry. In some professions, such as healthcare or critical safety roles, being late can have severe consequences, making punctuality even more critical. On the other hand, certain creative or research-oriented roles may allow more flexibility in timelines, emphasizing the importance of delivering high-quality results. In essence, while perfection is a commendable goal, being on time and fulfilling job responsibilities satisfactorily is often the more pragmatic and professional choice. It is essential to strike a balance between efficiency and quality to ensure success in the workplace.

ASKED: Tell me about a time when you worked well in a team. What was your role? What did the team achieve?

In my role as the Clinical and Diagnostic Sciences Vice President, I worked closely with a team of dedicated individuals to achieve our shared goals. One particular accomplishment of our team was organizing a successful monthly activity where we got to attend the ASCLS conference in Southfield. We collaborated on various aspects, including funding and promoting the event. Through effective teamwork, we ensured smooth communication and division of tasks, allowing us to execute this event seamlessly. Our collective efforts resulted in a well-attended event that provided valuable insights and networking opportunities for attendees. It fostered an environment of learning, collaboration, and professional development. Working together, we demonstrated strong leadership, organization, and effective teamwork, which ultimately contributed to the success of the event and its positive impact on the clinical and diagnostic sciences community and Im so proud to be a part of that.

Why ascension

Mission for advancing culture through hallmarks of historic mission and commitment to social justice, inclusivity, equity Christian focus: honor that not everyone is Christian, but their religion and faith impacts their care and health outcomes. *inclusion, understand our patients (pray with them, pray for them, strengthen their faith) The better our healthcare team is diversified, the better care will translate. Shared experiences and backgrounds. Social determinants of health: reduce inequities people experience, close the gaps in healthcare. This is a calling I have a strong desire to work for Ascension St. John due to several compelling reasons. Firstly, Ascension St. John has an outstanding reputation for providing high-quality healthcare services and demonstrating a commitment to patient-centered care. The organization's dedication to delivering compassionate and comprehensive care aligns perfectly with my own values and aspirations. Additionally, Ascension St. John offers a diverse and collaborative work environment, fostering a sense of teamwork and professional growth. I value the opportunity to collaborate with a multidisciplinary team of healthcare professionals, as it allows for a comprehensive and holistic approach to patient care. Moreover, Ascension St. John's emphasis on continuous learning and professional development is highly appealing to me. As a lifelong learner, I value the opportunity to expand my knowledge and skills through ongoing educational programs and training initiatives. This commitment to personal and professional growth ensures that I can provide the best possible care to patients and stay up to date with advancements in the field. Furthermore, Ascension St. John's dedication to community outreach and service resonates deeply with me. I am passionate about making a positive impact on the communities I serve, and I believe that Ascension St. John's focus on community engagement aligns perfectly with this goal. Lastly, I am drawn to Ascension St. John because of its strong organizational values, including integrity, respect, and excellence. These values create a foundation of ethical and compassionate care that I believe is essential for providing exceptional healthca

Tell me something you need to improve on.

One area I recognize for improvement is delegating tasks more effectively. As someone who takes pride in being responsible and reliable, I sometimes find it challenging to entrust others with certain responsibilities. However, I understand that delegation is an essential skill in maximizing productivity and fostering teamwork. To address this, I am actively working on developing my delegation skills by taking the following steps: 1. Assessing tasks: Evaluating tasks based on their complexity, urgency, and importance to determine which ones can be delegated without compromising quality or efficiency. 2. Identifying capable individuals: Recognizing the strengths and expertise of team members and assigning tasks accordingly, ensuring that the right person is given the right responsibility. 3. Providing clear instructions: Clearly communicating expectations, desired outcomes, and any necessary guidelines or resources to ensure a smooth and successful completion of delegated tasks. 4. Establishing checkpoints: Implementing periodic check-ins to monitor progress, offer support, and address any questions or concerns that may arise during the task execution. 5. Offering feedback and recognition: Providing constructive feedback and acknowledging the contributions of team members who have successfully completed delegated tasks, fostering a positive and motivating work environment. By improving my ability to delegate tasks effectively, I believe I can not only enhance my own productivity but also empower and develop the skills of my team members, leading to increased collaboration and overall success.

How have you gone out of your way to help someone?

One instance where I went out of my way to help someone in the pharmacy was when a patient came in with a prescription for a medication that was out of stock. Understanding the importance of timely access to medications, I took it upon myself to assist the patient in finding an alternative solution. Firstly, I empathetically explained the situation to the patient, acknowledging their need for the medication and their potential concerns. I assured them that I would do everything possible to help them find a suitable alternative. Next, I proactively reached out to neighboring pharmacies to check their availability of the prescribed medication. I gathered information about the closest pharmacies and their stock levels, comparing them to find the most convenient and accessible option for the patient. In the event that the medication was not readily available in nearby pharmacies, I engaged with the pharmacist to explore potential alternatives or options. We discussed possible therapeutic substitutions and consulted with the prescribing healthcare provider to ensure the patient's safety and well-being. Throughout this process, I maintained open and clear communication with the patient, updating them on our progress and involving them in the decision-making process. I provided them with information about alternative medications, including their efficacy, potential side effects, and any necessary adjustments to their regimen. Ultimately, I was able to secure the necessary medication for the patient, whether by locating it in a nearby pharmacy or identifying a suitable therapeutic alternative. By going the extra mile and taking a proactive approach, I demonstrated my commitment to patient care and ensuring their access to essential medications. This experience reinforced the importance of resourcefulness, effective communication, and patient advocacy. It also highlighted the significance of teamwork, as I collaborated with the pharmacist and other healthcare professionals to find the best solution for the patient's needs. *cut tablets in half etc. help patients so they don't have to call everyone

ASKED: Please describe your experience with knowledge of Quality Assurance and Quality Control Analyses.

QA and QC in medical lab science are critical components of ensuring that laboratory results are accurate, reliable, and consistent. QA refers to the process of ensuring that laboratory operations meet established quality standards, while QC refers to the process of monitoring and verifying the accuracy and precision of laboratory measurements. In medical lab science, my experience with QA and QC analyses include a range of activities, including: - Monitoring the accuracy and precision of laboratory measurements through the use of control materials and statistical analyses. Westgard rules and controls used daily in heme (KC1, Sysmex) - Developing and implementing corrective actions to address identified quality issues. QC simulation in heme (mixed? Analyzer broken? Correct control? Expired?) -QA; establishes standard operating procedures (SOPs) for each step of the laboratory testing process, ranging from specimen handling to instrument performance validation (pre, analytical, post) examples? .

What laboratory techniques are you familiar with?

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ASKED: What influenced you to study the course you did?

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How do you handle stress?

STOP - Stop, take a breath, observe surrounding and develop Options, PROCEED Sounds simple enough but I feel that most people forget that. After I do that I'm usually able to do the following: When it comes to handling stress, I have developed several strategies that help me effectively manage and navigate challenging situations. Firstly, I recognize that stress can be a powerful motivator. It pushes me to stay focused, perform at my best, and find innovative solutions to problems. Rather than letting stress overwhelm me, I channel it into productive energy and use it as a driving force to accomplish tasks efficiently and effectively. After I've assessed the situation, I believe in the power of organization and time management. By planning ahead, setting realistic goals, and breaking down complex tasks into smaller, manageable steps, I am able to stay focused and minimize feelings of overwhelm. I also make use of tools such as to-do lists, calendars, and project management systems to stay organized and ensure that I stay on top of my responsibilities. Another effective approach for me is seeking support and maintaining open communication. When facing stress, I am not afraid to reach out to colleagues, supervisors, or mentors for guidance or assistance. Sharing my concerns and challenges with trusted individuals allows me to gain new perspectives, receive helpful advice, and feel supported during difficult times. Furthermore, I recognize the importance of maintaining a positive mindset. I strive to cultivate a resilient attitude and view challenges as opportunities for growth and learning. By reframing stressful situations and focusing on solutions rather than dwelling on problems, I am better equipped to handle stress in a constructive and proactive manner. Overall, by incorporating a combination of self-care, organization, seeking support, maintaining a positive mindset, and practicing relaxation techniques, I have developed effective strategies to handle stress in a healthy and productive way.

Asked: what skills and attributes make a good MLS?

Several skills and attributes contribute to being a good Medical Laboratory Scientist. These include: 1. Technical proficiency: A strong foundation in laboratory techniques, equipment operation, and scientific methodologies is essential. Proficiency in performing various laboratory tests, handling specimens, and using specialized instruments ensures accurate and reliable results. Passion for hands on work! 2. Attention to detail: Medical laboratory science requires meticulous attention to detail. Being thorough in sample preparation, following protocols precisely, and accurately documenting data are crucial for maintaining quality and reliability in test results. 3. Analytical thinking: Medical laboratory scientists must possess strong analytical skills to interpret complex data, identify abnormalities or patterns, and draw conclusions. They need to critically analyze results, troubleshoot issues, and make informed decisions to support accurate diagnoses and patient care. 4. Problem-solving ability: Effective problem-solving skills are vital in the laboratory setting. Medical laboratory scientists encounter technical challenges, instrument malfunctions, and unexpected results. Being able to think critically, identify the root cause of problems, and implement appropriate solutions is crucial for maintaining workflow efficiency and test accuracy. 5. Communication skills: Medical laboratory scientists often collaborate with healthcare professionals, colleagues, and patients. Clear and effective communication is necessary for conveying test results, discussing findings, and providing necessary information to aid in diagnosis and treatment decisions. Strong communication skills also contribute to teamwork and interdisciplinary collaboration. 6. Time management: Efficient time management is essential in the laboratory, where multiple tests and tasks are performed simultaneously. Prioritizing workload, managing deadlines, and multitasking effectively ensures timely delivery of results and prevents delays in patient care. 7. Continuous learning: Medical laboratory science is a dynamic field with ongoing advancements in technology, methodologies, and research. A commitment to lifelong learning, staying updated

Why corewell?

Statement: Improve health, instill humanity and inspire hope. A future where health is simple, affordable, equitable and exceptional. Values: Compassion Collaboration Clarity Curiosity Courage As an AI language model, I don't have personal motivations or desires, but I can provide you with a sample response to why someone might want to be in the Corewell Health Medical Laboratory Science program: "I am highly motivated to be part of the Corewell Health Medical Laboratory Science program because of its stellar reputation for providing comprehensive and hands-on training in the field. Corewell Health's commitment to excellence and its state-of-the-art facilities make it an ideal environment for honing my skills and knowledge in medical laboratory science. I have always been fascinated by the critical role that medical laboratory professionals play in healthcare. Their work behind the scenes is essential for accurate diagnoses, guiding treatment plans, and improving patient outcomes. Joining the Corewell Health program will enable me to be a part of this vital healthcare team and make a meaningful impact on patients' lives. The program's emphasis on practical experience, combined with rigorous academic curriculum, aligns perfectly with my learning style and career aspirations. I am eager to immerse myself in various laboratory techniques, analyze complex samples, and understand the latest technological advancements in the field. Furthermore, Corewell Health's commitment to fostering a supportive learning environment and encouraging collaboration amongst students and faculty is particularly appealing to me. I believe that such an atmosphere will not only enhance my learning experience but also provide an opportunity to develop strong professional relationships. Ultimately, I am determined to excel in medical laboratory science and contribute my knowledge and skills to improving healthcare outcomes. The Corewell Health program provides the ideal platform to achieve my goals and become a competent and compassionate medical laboratory professional. I am confident that being a part of this esteemed program will shape me into a well-rounded and dedicated practitioner, ready to make a positive difference in the

Tell me about yourself

Thank you for giving me the opportunity to introduce myself. My name is [Your Name], and I have been working in healthcare related fields for 3 years. Currently, I am a pharmacy tech at CVS. Throughout my career, I have developed strong skills in time management, quality control, and professionalism. In terms of my educational background, I am finishing up my MLS degree with a minor in chemistry, in which has provided me with a solid foundation in laboratory techniques, quality assurance, and time management . I am very passionate about this field, I am the CDSS president, and I am committed to continuous learning and staying up-to-date with industry trends and advancements. I am particularly excited about the opportunity to join [company name] because of its strong reputation for its success in the program I believe my skills and experience in make me well-suited for the challenges and opportunities this role offers. Overall, I am driven by a passion for [mention a driving factor or motivation in your career], and I am eager to contribute my expertise and make a positive impact as a member of the [company name] team. I'm excited for this opportunity to bring my skills and abilities to this role *found MLS *grew in role (as a tech I...)

How would you solve any personal conflicts with co-workers?

To me, resolving conflicts with co workers requires a proactive and constructive approach. 1. Identify the Issue: Clearly define the specific problem or issue causing the conflict. Be objective and focus on the behaviors or actions that are causing tension or disagreement. 2. Open Communication: Initiate a calm and private conversation with the co-worker involved. Create a safe space for open dialogue and express your concerns or perspectives without blaming or attacking the other person. Actively listen to their point of view and strive for mutual understanding. Maintain professionalism and respect 3. Seek Common Ground: Look for areas of agreement or shared interests. Finding common ground helps build a foundation for finding solutions that satisfy both parties. Emphasize the importance of maintaining a positive work environment and productive working relationship. 4. Brainstorm Solutions: Collaborate with the co-worker to generate potential solutions. Encourage an open exchange of ideas and explore different approaches that can address the conflict. Aim for win-win outcomes that meet the needs and interests of both individuals. 5. Compromise and Flexibility: Be willing to compromise and demonstrate flexibility in finding a resolution. Recognize that both parties may need to make concessions to reach a mutually acceptable solution. Be open to alternative perspectives and approaches that may lead to a positive outcome 6. If the conflict persists, seek assistance of a supervisor Overall, resolving conflict takes patience and time, but approaching the problem with a solution oriented mindset can help achieve a positive resolution and maintain relationships

Tell a time you had a miscommunication and how you deal with it

Verbal drug orders have greater potential for error than written or electronic orders because of problems in interpreting what someone else is saying. Contributing factors include incomplete knowledge about the drugs, noise and distractions, or different pronunciations of drug names. In addition, verbal orders are then transcribed, introducing another route for errors. For example, a pharmacist may receive a call for a medication, which is based on a written transcription of a verbal order from a physician. Drug names and dosage numbers can be misinterpreted there is an alternative, don't use verbal orders; instead use faxes, electronic mail or computerized physician order entry systems. Develop guidelines on the use of verbal orders, and who is authorized to provide and receive verbal orders. If possible, have a second person listen to the verbal order, especially if the receiver is inexperienced. Verbal orders may need to be clarified by the pharmacist. If verbal orders are used, the receiver should read back the order to confirm understanding.

Closing questions

What do you like most about working for the company? Describe the culture of both program and DMC What makes this program stand out

What do you think is the most important thing that we can do to improve the quality of healthcare?

What would this experience be like for me? Empathy Make it unique to persons faith and needs Advocate for everyone

Give me an example of when you set a goal and achieved it?

When I entered Oakland University, I had a plan to attain a B.S. in Chemistry. As an introvert at the time, I was likely going to execute this intention incredibly quietly, and depart with nothing but my degree. I began to question why I was opting to be private and diffident, or why I did not have a desire to leave a lasting effect on my work. I decided that this career was not what was most suitable for me. I had to pause and unearth who I really was, and discover myself and my values. I determined that I wanted my lab skills to serve in healthcare profession, and changed my major to Clinical and Diagnostic Sciences with a specialization in Medical Laboratory Science. With my commitment to healthcare and laboratory sciences, my first goal was to find a way to be involved with Clinical and Diagnostic Sciences and my future profession outside of the classroom. I knew that changing my major was going to add several years to my time in college, so I made a conscious decision to almost use it as a redo and make up for all the time that I spent uninvolved with my career and Oakland I have demonstrated my commitment to my profession is joining the Clinical and Diagnostic Sciences Society (CDSS). I spent time as an active member, and subsequently attained the role of Vice President for the 2022-2023 school year. As the Vice President of CDSS, I have not only displayed great enthusiasm towards performing my required duties, but also inspiring capability. I made it my purpose to create an environment that connects members with each other and their fields. Clinical and Diagnostic Sciences has allowed me to progress and succeed in ways that I have never envisioned, These commitments and goals have awarded me a sense of belonging in my community, new professional experiences, and most of all, a voice. This one goal really set the trajectory for my individual and professional growth. *confidence

What do you look for in a lab?

When considering qualities in a lab, there are several important factors that contribute to a positive and effective work environment. Here are three key qualities that I value in a lab: 1. Cleanliness and Organization: Maintaining a clean and well-organized lab space is crucial for several reasons. It promotes safety by reducing the risk of accidents or contamination. A clean lab also reflects professionalism and attention to detail, which are essential in producing accurate and reliable results. Additionally, a tidy and organized workspace enhances efficiency and productivity, making it easier to locate equipment, supplies, and specimens. 2. Positive Culture and Teamwork: A lab with a positive culture fosters a collaborative and supportive environment. It encourages open communication, mutual respect, and a willingness to help one another. A strong sense of teamwork enhances workflow, problem-solving, and knowledge sharing. In such a culture, individuals feel comfortable seeking assistance and offering help when needed, which promotes personal growth and contributes to the overall success of the lab. 3. Willingness to Support Learning and Growth: A good lab values continuous learning and professional development. This includes providing opportunities for employees to expand their knowledge and skills through training programs, workshops, and mentorship. A lab that fosters a supportive learning environment promotes personal and professional growth. This willingness to invest in employees' development not only benefits the individual but also contributes to the lab's success by ensuring a skilled and knowledgeable workforce. These qualities are important because they create an environment that promotes excellence, collaboration, and individual growth. Cleanliness and organization contribute to accuracy and safety, while a positive culture and teamwork enhance communication and productivity. A lab that supports learning and growth shows a commitment to the professional development of its employees, resulting in a skilled and motivated team. Ultimately, these qualities contribute to the overall success of the lab and its ability to provide high-quality laboratory services.

Do you enjoy working in a team or by yourself?

When it comes to working in a team or independently, I find value in both approaches and believe that each has its own strengths and benefits. Working with a team allows for collaboration, synergy, and diverse perspectives. I enjoy being part of a team where we can collectively contribute our skills, knowledge, and experiences to achieve a common goal. Teamwork fosters creativity, innovation, and the opportunity to learn from others. It also provides a support system where we can share ideas, seek guidance, and leverage each other's strengths to overcome challenges. Additionally, working in a team promotes a sense of camaraderie and creates a motivating and energizing environment. On the other hand, I also appreciate the benefits of working independently. It allows me to take ownership of my work, set my own pace, and exercise autonomy in decision-making. Working independently gives me the freedom to focus deeply on tasks, concentrate without distractions, and take initiative to solve problems on my own. It enables me to manage my time effectively and be self-directed, ensuring that I meet deadlines and deliver high-quality outcomes. Independence also encourages personal growth, self-reliance, and the ability to take responsibility for my work. In summary, I believe that both working with a team and working independently have their advantages. The ideal situation for me would be a blend of both, where I can collaborate and contribute as part of a team while also having opportunities for individual projects that allow me to take ownership and exercise my skills and creativity. This balance allows me to thrive in a collaborative environment while maintaining a sense of personal responsibility and autonomy in my work.

ASKED: What do you consider when organizing your work?

When organizing my work in the lab, I consider several key factors to ensure efficiency and accuracy. First, I prioritize tasks and look at time management. I assess the tasks at hand, and allocate the appropriate time to each task. I have a clear roadmap of what needs to be accomplished, and I can effectively structure my workflow to avoid any delays. Once I have a plan, I create a well structured workspace. I ensure that all the necessary equipment, supplies, and reagents are readily available and properly organized. Do QC. This helps me save time and reduce chance of error, contributing QA Once everything is in order I perform my tests with upmost care and accuracy, even though I have all of my materials and a plan I still keep an eye out for unexpected or abnormal results, following established protocols for result verification. AI: When organizing my work in the lab, I consider several important factors to ensure efficiency, accuracy, and adherence to protocols. Here are some key considerations: 1. Prioritization: Assessing the urgency and importance of different tasks is crucial. I prioritize tasks based on deadlines, patient needs, and any specific instructions from supervisors or healthcare professionals. This helps me allocate my time and resources effectively. 2. Workflow planning: Developing a clear plan for the sequence of tasks and procedures is essential. I consider the order in which samples or tests need to be processed, ensuring a logical and efficient flow. This includes considering any sample preparation steps, instrument availability, and turnaround times. 3. Resource management: I ensure that I have all the necessary resources and materials readily available before starting my work. This includes checking inventory, restocking supplies as needed, and verifying the functionality of equipment and instruments. Efficient resource management helps prevent interruptions and delays during the lab work. 4. Adherence to protocols: Following established protocols, standard operating procedures (SOPs), and safety guidelines is paramount. I carefully review the protocols associated with each task and ensure compliance with proper techniques, safety precautions, and quality control measures. T

What are important safety factors to be considered when working in a laboratory?

When working in a medical laboratory, ensuring safety is paramount to protect both the laboratory personnel and the integrity of the test results. Here are some important safety factors that should be considered: 1. Personal Protective Equipment (PPE): Adhering to proper PPE protocols is crucial. This includes wearing lab coats, gloves, goggles or face shields, and masks as necessary to minimize the risk of exposure to hazardous substances, chemicals, and biological materials. 2. Chemical Safety: Handling and storing chemicals appropriately is essential. This involves understanding the properties of each chemical, following proper labeling and storage procedures, and using fume hoods or ventilation systems when working with volatile or toxic substances. 3. Biological Safety: When working with biological specimens, such as blood or tissue samples, following biosafety protocols is critical. This includes proper handling, containment, and disposal of biohazardous materials, as well as adherence to universal precautions to prevent the spread of infectious diseases. 4. Equipment Safety: Regular maintenance and calibration of laboratory equipment is necessary to ensure accurate and safe operation. Proper training on equipment usage, including emergency shutdown procedures, should be provided to all personnel to minimize the risk of accidents or injuries. 5. Emergency Preparedness: Being prepared for emergencies, such as chemical spills, fires, or medical incidents, is essential. Staff should be trained in emergency response protocols, including evacuation procedures, the use of fire extinguishers, and the availability and use of safety showers and eyewash stations. 6. Waste Management: Proper disposal of laboratory waste, including hazardous chemicals, biohazardous materials, and sharps, is crucial to prevent environmental contamination and potential health risks. Following local regulations and guidelines for waste segregation, storage, and disposal is imperative. 7. Risk Assessment and Documentation: Conducting regular risk assessments and maintaining thorough documentation of safety procedures, incidents, and near-miss events are vital. This helps identify potential hazards, implement preventive measures,

What is an MLS?

medical laboratory scientist, also referred to as a medical technologist, is an allied health professional who is qualified by academic and practical training to perform complex analytical tests in a clinical laboratory. These highly skilled scientists discover the presence or absence of disease and provide data that helps physicians determine the best treatment for the patient. With the use of advanced skills and sophisticated biomedical instrumentation, medical laboratory scientists work behind-the-scenes to determine the levels of chemicals constituents in blood and body fluids, classify cells for abnormalities, identify bacteria and viruses causing infection and uncover markers for cancer and inherited genetic diseases. In addition, they confirm the accuracy of test results and m