Intro to Info Systems Exam One
__________: data that is entered in a computer
input
What provides an end-to-end view of how operations work together to create a product or service?
systems thinking
__________ is a way of monitoring the entire system by viewing multiple inputs being processed or transformed to produce outputs while continuously gathering feedback on each part.
systems thinking
__________ provides an end-to-end view of how operations work together to create a product or service.
systems thinking
In binary number systems, all numbers are represented using what symbols?
1
Which of the following is a good example of a system, since removing one part will cause the entire system to stop working?
A car engine
Something that holds a process back is a ___________.
Barriers
What is a process of continuously measuring system results, comparing those results to optimal system?
Benchmarking
Which of the following describe and are examples of Information (as distinguished from Data, BI or Knowledge)?
Best customer Data converted to meaningful and useful context. Worst-selling product
What are the most successful solutions or problem solving methods that have been developed by a specific organization or industry?
Best practices
Which of the following are examples of information in contrast to data?
Best-selling product Worst customer
__________ - lowest sales per week compared with the economic interest rates - best-selling product by month compared to sports season and city team wins and losses
Business Intelligence (BI)
__________ manipulates multiple variables and in some cases even hundreds of variables including such items as interest rates, weather conditions, and even gas prices.
Business Intelligence (BI)
__________: The month of December this year is going to see interest rates raise by 10 percent and snow storms are expected to cause numerous problems throughout the East coast.
Business Intelligence (BI)
__________ is information collected from multiple sources such as suppliers, customers, competitors, partners, and industries that analyzes patterns, trends, and relationships for strategic decision making.
Business intelligence (BI)
How will a business estimate the impact on profits from increases or decreases in costs?
By manipulating variables
___________ are elements crucial for a business strategy's success.
Critical Success Factors (CSFs)
___________ are the crucial steps companies perform to achieve their goals and objectives and implement their strategies.
Critical Success Factors (CSFs)
Which of the following are examples of data?
Customer number Amount sold
Identify the learning objectives associated with Module 1a.
Describe the information age and the differences among data, information, business intelligence, and knowledge.
Which metrics measure the impact MIS has on business processes and activities, including customer satisfaction and customer conversion rates?
Effectiveness MIS metrics
___________ measure the impact MIS has on business processes and activities, including customer satisfaction and customer conversion rates.
Effectiveness MIS metrics
Which metrics measure the performance of MIS itself, such as throughput, transaction speed, and system availability?
Efficiency MIS metrics
_________ focuses on the extent to which a firm is using its resources in an optimal way, while effectiveness focuses on how well a firm is achieving its goals and objectives.
Efficiency MIS metrics
___________ measure the performance of MIS itself, such as throughput, transaction speed, and system availability.
Efficiency MIS metrics
Identify the learning objectives associated with Module 1b.
Explain systems thinking and how management information systems enable ebusiness communication. Describe Systems Thinking as an approach to optimize tasks.
Systems thinking is a way of monitoring the entire system. It involves the following elements:
Feedback Output Input Process
Which is included in feedback for a car's system?
Gas Level
__________, a world where interconnected Internet-enabled devices or "things" have the ability to collect and share data without human intervention.
Internet of Things (IoT)
What is the primary difference between KPIs and CSFs?
KPIs are far more specific than CSFs
What are the quantifiable metrics a company uses to evaluate progress toward critical success factors?
Key Performance Indicators (KPIs)
___________ are the quantifiable metrics a company uses to evaluate progress toward critical success factors.
Key Performance Indicators (KPIs)
___________ measure the progress of CSFs with quantifiable measurements, and one CSF can have several KPIs.
Key Performance Indicators (KPIs)
Select the accurate statement in terms of MIS.
MIS enables business success and innovation
What is a business function that moves information about people, products, and processes across the company to facilitate decision making and problem solving?
Management information systems (MIS)
________ is a business function, like accounting and human resources, which moves information about people, products, and processes across the company to facilitate decision making and problem solving.
Management information systems (MIS)
__________ incorporates systems thinking to help companies operate cross-functionally.
Management information systems (MIS)
__________ is a business function, like accounting and human resources, which moves information about people, products, and processes across the company to facilitate decision making and problem solving.
Management information systems (MIS)
__________ is a tool that is most valuable when it leverages the talents of people who know how to use and manage it effectively.
Management information systems (MIS)
What are measurements that evaluate results to determine whether a project is meeting its goals?
Metrics
________ are measurements that evaluate results to determine whether a project is meeting its goals.
Metrics
An open system has ___________.
Outputs Inputs
Identify the learning objectives associated with Module 0.
Recognize the role of the online textbook.
Which of these characterize System Management?
Regulating the process
Feedback is information that returns to its original transmitter (input, transform, or output) and modifies the transmitter's actions. What does feedback help the system maintain?
Stability
If you consider a laptop computer used in the CIS2010 lab as a system; what is the relationship between the power source (battery and charger) and the laptop?
The battery and charger is a subsystem of the laptop.
Something that helps a process move forward is a ___________.
Tools
Which are key performance indicators?
Turnover rates of employees Number of new customers Average customer spending
Positional numbering systems allows us to represent large values by having multiple symbols (digits) next to each other. In a binary number system, each digit represents a number ______ times larger than the number to its right.
Two
__________ is the science of fact-based decision making.
analytics
Which are critical success factors?
Create high-quality products Retain competitive advantages Reduce product costs
___________ is a process of continuously measuring system results, comparing those results to optimal system performance (benchmark values), and identifying steps and procedures to improve system performance.
benchmarking
___________ are the most successful solutions or problem-solving methods that have been developed by a specific organization or industry.
best practices
__________ is the scientific process of transforming data into insight for making better decisions.
business analytics
__________ success factors are the crucial steps companies perform to achieve their goals and objectives and implement their strategies.
critical
In analyzing a business, the characteristics of an individual sale, such as the order date, are best referred to as ______.
data
Information gives meaning and context to analyzed __________ making it insightful for humans providing context and structure that is extremely valuable when making informed business decisions.
data
The simple difference between data and information is that computers or machines need __________ and humans need information.
data
__________ - order date - amount sold - customer number - quantity ordered
data
__________ are raw facts that describe the characteristics of an event or object.
data
__________ is a raw building block that has not been shaped, processed, or analyzed and frequently appears disorganized and unfriendly.
data
__________: I have one item
data
Doing the right things addresses ___________—setting the right goals and objectives and ensuring they are accomplished.
effectiveness
Doing things right addresses ___________—getting the most from each resource.
efficiency
___________ focuses on the extent to which a firm is using its resources in an optimal way, while effectiveness focuses on how well a firm is achieving its goals and objectives.
efficiency
A car's system continuously monitors the fuel level and turns on a warning light if the gas level is too low is an example of __________.
feedback
What is information that returns to its original transmitter (input, transform, or output) and modifies the transmitter's actions?
feedback
__________ is information that returns to its original transmitter (input, transform, or output) and modifies the transmitter's actions; helps the system maintain stability.
feedback
__________: controls to ensure correct processing
feedback
The sources of structured data include machine-generated data and __________.
human-generated data
__________ is data that humans, in interaction with computers, generate; includes input data, click-stream data, or gaming data.
human-generated data
The sources of unstructured data include machine-generated unstructured data includes satellite images, scientific atmosphere data, and radar data and __________ includes text messages, social media data, and emails.
human-generated unstructured data
The simple difference between data and information is that computers or machines need data and humans need __________.
information
__________ - best-selling product - best customer - worst-selling product - worst customer
information
__________ gives meaning and context to analyzed data making it insightful for humans providing context and structure that is extremely valuable when making informed business decisions.
information
__________ is data converted into a meaningful and useful context.
information
__________: The item I have is a product that has the most sales during the month of December
information
__________ performance indicators are the quantifiable metrics a company uses to evaluate progress toward critical success factors.
key
__________ includes the skills, experience, and expertise, coupled with information and intelligence, that creates a person's intellectual resources.
knowledge
__________: Given the unexpected financial issues caused by the storms and the interest rate hike we will offer a discount on purchase in November and December to ensure sales levels increase by 10 percent.
knowledge
The sources of structured data include __________ and human-generated data.
machine-generated data
__________ is created by a machine without human intervention; includes sensor data, point-of-sale data, and web log data.
machine-generated data
The sources of unstructured data include __________ includes satellite images, scientific atmosphere data, and radar data and human-generated unstructured data includes text messages, social media data, and emails.
machine-generated unstructured data
___________ are measurements that evaluate results to determine whether a project is meeting its goals.
metrics
__________: the resulting information from the computer program
output
__________: computer program that processes the data
process
The sources of unstructured data include machine-generated unstructured data includes __________ and human-generated unstructured data includes text messages, social media data, and emails.
satellite images, scientific atmosphere data, and radar data
The sources of __________ include machine-generated data and human-generated data.
structured data
What has a defined length, type, and format and includes numbers, dates, or strings such as Customer Address?
structured data
__________ has a defined length, type, and format and includes numbers, dates, or strings such as Customer Address.
structured data
__________ is typically stored in a traditional system such as a relational database or spreadsheet and accounts for about 20 percent of the data that surrounds us.
structured data
What is a way of monitoring the entire system by viewing multiple inputs being processed or transformed to produce outputs while continuously gathering feedback on each part?
systems thinking
The sources of unstructured data include machine-generated unstructured data includes satellite images, scientific atmosphere data, and radar data and human-generated unstructured data includes __________.
text messages, social media data, and emails
If a process changes, which of these may also need changing depending on the desired benefit?
tools barriers Inputs
The sources of __________ include machine-generated unstructured data includes satellite images, scientific atmosphere data, and radar data and human-generated unstructured data includes text messages, social media data, and emails.
unstructured data
What type of data is not defined and does not follow a specified format and is typically free-form text such as emails, Twitter tweets, and text messages?
unstructured data
__________ accounts for about 80 percent of the data that surrounds us.
unstructured data
__________ is not defined and does not follow a specified format and is typically free-form text such as emails, Twitter tweets, and text messages.
unstructured data
A(n) __________ is a data characteristic that stands for a value that changes or varies over time.
variable
The Internet of Things (IoT) is a world where interconnected Internet-enabled devices or "things" have the ability to collect and share data __________ human intervention.
without
