Intro To Management (Chapters 1-4) Study Guide
What does vision mean?
A future-oriented concept of business
What is organizational structure?
A pattern or division of team roles and responsibilities
(Blank) refers to the technique of comparing performance to similar efforts. The comparison may be to other companies in the same industry, to other industries, or to other time periods.
Benchmarking
What is the first step in the planning cycle?
Defining objectives: determine what is to be accomplished during the planning period (includes long term goals, short term, vision, values and mission statement)
Taylor's Four Principles of Scientific Management included what?
Determining the best job or task, hire the right workers and train them to their maximum efficiency, monitor work performance and provide instruction (if needed), and divide work as a manager & labor so managers could train and plan; workers can get the work done right
Which is a limitation of scientific management?
Knowledge-based work can't be observed and broken down for efficiencies like manual labor.
1. Companies strive to provide a product or service that is distinct, or (blank) in some way from their competitors.
differentiated
Five components of industry environment
economic, social, technological, political, & legal
According to Mintzberg, there are four primary types of management decision roles. These include the following:
entrepreneur, resource allocator, and negotiator
Controlling may be the most important management function. The control process is also described as
feedback- loops
A (blank) does not change or flex when sales or some other activity increases or decreases.
fixed budget
The alternative to viewing management as a process is to?
focus on people
An (blank) is a method for a company to assess its market position relative to its competitors.
industry analysis
Managers encourage, support, and foster talented employees. The managers who focus in this area are
middle-level managers
Mayo predicted that a group with __________________ would have very little chance of succeeding at the task.
negative behaviors & few social bonds
A(n) ____________ is a detailed plan used to provide a clear picture of how a team, section or department will contribute to the achievement of the organization's strategic goals.
operational plan
Management as a process means:
planning, organizing, leading, and controlling resources and people to meet organizational goals.
Planning is:
process of continual adjustment
Bureaucracy has taken on negative connotations in popular culture. It is associated with excessive paperwork, apathy and unresponsiveness, slowness in responding to problems, and inflexibility. But most organizations use most or all of the principles, because the principles promote
promote decisions for efficiency and effectiveness instead of favoritism and incompetence
Many companies forbid smoking at work. This is an example of a
regulation
SWOT Analysis stands for?
strengths, weaknesses, opportunities, threats
Frank and Lillian Gilbreth most noted for
studying time & motion studies
Some managers set long-term goals and define strategies to achieve them. These are
top-level managers
A military organization is very structured. Ranks are very clear, defining who can give and who must take orders. This is an example of
vertical management
The Gantt chart is a tool that provides a visual (graphic) representation of
what occurs over the course of a project
Over a period of time, a company can make many transitions. Before each transition, management scanned the environment to choose
a goal & to plan
The systems approach to management is
akin to the Circle of Life in Disney's movie The Lion King
Principles from the _______________________________ were originally designed to prevent favoritism and incompetence.
bureaucratic school of management
Resources are always scarce in organizations, and managers need to make sure the resources they have are used effectively. ____________ helps managers determine where resources are most needed so they can be allocated where they will provide the most benefit.
Planning
What does death by planning mean?
Planning can delay or prevent action.
Management activities are often grouped into four categories. These are:
Planning, Organizing, Leading & Controlling