ISM3004 Quizzes Weeks 1-3

Identify all of the true statements about Open Source Software in the list below.

1. Companies like IBM and Dell make huge amounts of money selling consulting services for Open Source products. 2. The use of open source components can help a firm bring new software products to market faster.

Select the three true statements about copyright in the list below.

1. Fair use is a limitation on copyright that is intended to facilitate teaching, news reporting, etc. 2. Copyright is permanently fixed to the original work in some form that can be seen or heard. 3.By default, only the copyright owner has the right to use their work.

One aspect of Open Source Software is that the customer has full access to the program's source code. Briefly explain two benefits of having access to the source code.

1. It allows you to fix bugs yourself 2.Allows features to be added through software

What percentage of IT projects fail?

68.0

Generally speaking, what portion of total IT cost occurs after the initial purchase?

80.0

Your company is considering the use of a Cloud application to address a mission-critical business need. The Chief Privacy Officer (CPO) is very worried about the security of corporate data that is stored at the cloud provider. What external audit could the cloud vendor provide your CPO to hopefully address those security concerns?

AICPA SOC 2

Professionals in which of the following disciplines would most likely be concerned about complying with the Sarbanes-Oxley act?

Accounting

Jeff Bezos

Amazon.com

There are times when a company's servers will be hit with an incredible spike in demand. This enormous load was not predicted, so the company's IT team was not prepared to address it. Load may exceed the capacity of corporate servers, having significant negative impact on operations. What term is used for this type of unpredicted demand spike event?

Black swan

Suppose that you work for a medium-sized financial services company. You're searching for a Creative Commons licensed image to use on your corporate website. You've found one that looks like a possible starting point, but you'll need to do some basic editing of the image before it's suitable for use on your site. Which of the following Creative Commons licenses could be used in this situation?

CC BY SA

Information Technology can be a great career. Not only is the "sexiest job of the 21st century" in Information Technology, there are some fantastic upper-level corporate leadership opportunities as well! Which of the job titles below best matches the position description below? "Senior corporate executive with primary responsibility for the security of the company's information systems and data."

CISO

Salesperson needs to track information about a set of clients - names, addresses, items they've purchased, summary of each phone call, etc.

CRM

Brings incredible scalability on demand - only pay for what you need

Cloud

____________ takes code from a high-level, English-like language that humans can understand and converts it into a set of binary instructions that run on your operating system & CPU. This conversion is done one time and then can be used any number of times.

Compilers

Tara's Tax service plans to hire 100 temporary employees soon. Rather than buying each one a PC, the company wants to host virtual PCs in the cloud for these temporary hires.

DaaS

Suppose that a programming team wants their program to have the capability to print data. Back in the dark ages, they programmer would have written program code to directly manipulate the printer hardware -- very inefficient! Today, they would use a ____________ to accomplish that goal.

Device Driver

Radical technological changes in recent decades have made it impossible for many industries and companies to continue operating in their normal way. They have been forced to adapt or become irrelevant. What term do we use for this phenomenon?

Disruption

Manager wants to get a report that integrates data from multiple business functions: HR, finance, purchasing, manufacturing, and others.

ERP

Sergey Brin & Larry Page

Google

This computer pioneer accurately predicted that the number of transistors on a chip would double approximately every two years.

Gordon Moore

An environment consisting of text editor, debugger and other useful programming tools.

IDE

You have contracted with some programmers to create a custom application for your company. This application must be cross-platform, working on Windows, Macintosh and Linux systems. Your goal is "write once, run everywhere." It should work on any OS, any hardware. Which of the following programming languages would the programmers be most likely to use, given your mania for cross platform compatibility?

Java

Your company's programmers are going to build a new web application to support a critical business function. They've decided to use ______, which is a powerful open source platform (OS, web server, database, and programming language) that has been used to build some of the most powerful, popular web applications in use today.

LAMP

Technology has "thrown a grenade" into this management discipline. Innovations like SEM, SEO and CRM are some of the key tools that successful professionals in this career field will need to master. By the way, Gartner research predicts that the corporate executives in this discipline will spend more money on technology than even CIOs do!

Marketing

Suppose that for a particular piece of application software, its value to the user increases as the total number of users increase. What term is used for that phenomenon?

Network Effects

Open Source software has a democratizing effect. In part, this is due to the lack of license fees. One organization is using open source software as a key part of their strategy to build ultra cheap ($199 each) fully functional laptops to be given to children around the globe -- a perfect example of the democratizing aspect of OSS. Which organization is that?

OLPC

Brings new competition and innovation to the software industry

Open Source Software

Linux

Operating System

Mike's Music wants to build a custom solution to manage their stores. They don't have a datacenter, so they want to put their custom solution in the cloud.

PaaS

Mr. Olson listed two key causal factors in IT project failures. Type one of them into the space provided.

Poor business analysis poor requirements specification

_____ refer to pools of computing resources that reside inside an organization and that can be served up for specific tasks as need arrives.

Private Clouds

Product manager needs to track the flow of raw materials from suppliers into her production lines, as well as the flow of finished goods out to the distribution channel.

SCM

Bob's Biscuits wants to use a cloud-based CRM application to track their customers. BB is a small company and doesn't have any programmers; they can't build their own solution.

SaaS

Which of the following is an example of Enterprise Application Software?

Sales Force

The term _____________ refers to a phenomenon whereby asset owners can use digital clearinghouses to rent the unused capacity of assets they own. Examples include the following: RelayRides - a website where individuals offer their personal cars for rent. airbnb - a website that allows people to rent their apartments or homes to travelers

Share Economy

This feature of virtualization systems allows you to get a "do-over" by returning a VM to its operating state at some time in the past.

Snapshot

The acronym "EULA" refers to a _____________________. (end user license agreement)

Software liscense

"There's much more to the cost of software than just the purchase price." Which of the following acronyms best relates to that statement?

TCO

Gallaugher says that we are in a "golden age of tech entrepreneurship" that is being enabled by three key technologies. Name one of those key technologies and explain why it is important.

The cloud- since it allows start ups to use resources without buying them since they are so expensive if bought

Computing systems are often modeled using the metaphor of a layer cake. This model separates various aspects of the system in order to simplify the development effort. Based on the simplified version of that model presented in the lecture, the Application layer is able communicate directly with which of the following layers?

User; Operating System

Brings flexibility - run Windows on a Mac, etc.

Virtualization

Your programmer is creating a new application that will automatically get data from several other application servers on your corporate network via machine-to-machine interactions. Which of the following terms best describes this scenario?

Web Services

A robust set of Web services created around an organization's processes and procedures.

What is an SOA?

This is a computing system that is built into another product. For example, Otis Elevators uses these to make their elevators smarter and easier to maintain.

What is an embedded system?

Control programs stored on nonvolatile memory chips.

What is firmware?

Two forces of "flux" collide in this question: OSS and Virtualization. Which of the following top-rated virtualization systems is an open source project?

Xen

Suppose that you work for a skateboard manufacturer. You're searching the web for images that could be useful in your new catalog. You've found some great stuff at a stock photo website. You vaguely remember Mr. Olson talking about stock photos in ISM3004 when you were an undergraduate at UF. Which of the following statements is most true?

You'll need to purchase the right to use those images from the stock photo site

Standard copyright can be quickly described by the phrase, "____________ reserved." By contrast, Creative Commons uses the phrase "______________ reserved" to describe their approach to content licensing.

all; some

mySQL

database

Your organization has decided to implement several cloud-based applications. You do NOT want your users to have different usernames and passwords for each application. In fact, you want them to use their normal corporate credentials to gain access. You will be searching for cloud providers who support ___________________.

federated authentication

Not all open source products are contenders. Gallaugher suggests a key reason why some OSS products are low-quality, don't improve over time, and are therefore should probably not be adopted for critical business processes. What is that cause identified by Dr. Gallauger?

network effects -- not enough people in developer and user community

You manage a call center. You have about 300 employees and 100 computers that your employees use for data collection while on the phone with customers. Your call center is open 24 hours/day. There are three shifts per day, so each computer is used by three different employees per day. Which of the following software site licensing methodologies would most likely be the most appropriate choice, offering the best deal for your firm?

per seat

PHP

programming language

Which of the following is not one of the cost savings you'd expect from virtualizing your company's servers?

purchase fewer OS licenses

Apache

web server