Leadership 2

Planning

1st component

monitoring

2nd component

Evaluating

3rd component

performance appraisal

90% of companies use

Message was not heard by the receiver or the message may be misinterpreted

AVOID SCAM

being able to make choices

According to Daniel Pink, autonomy refers to

Aggression

Attaining objectives by attacking or hurting others. Ways to behave more assertively

Acquiescence

Avoiding interpersonal conflict entirely either by giving up and giving in or by expressing one's needs in an apologetic, self-effacing way

compensation

Causes an employee to leave an organization

Supply Pike

Christine Tan is currently the COO of what company?

Guth and Shaw's tips for conducting meetings

Determine whether a meeting is necessary

False

Dysfunctional turnover occurs when experienced executives retire or substandard performers are fired

Problem solving

Forming diverse problem-solving groups increases creativity but may also increase conflict

True

In context of the components of a performance management cycle,monitoring involves providing feedback to a follower about his or her progress toward a set goals

True

In the context of credibility, a leader should build trust by clarifying and communicating his or her values to the followers.

False

Informal, personal communication is enhanced when leaders communicate across their desks to followers.

effectiveness

Involves making judgments about the adequacy of behavior with respect to criteria such as work group or organizational goals

Effective Communication

Involves the ability to transmit and receive information with a high probability that the intended message is passed from sender to receiver

True

Job satisfaction is not how hard one works or how well one works, but rather how much one likes a specific kind of job or work activity

True

Motivation can be defined as anything that provides direction, intensity, and persistence to behavior

organizational citizenship behaviors

People more satisfied with their jobs are more likely to engage in

true

Performance appraisals provide a documentation of a follower's overall performance over a defined period.

True

Research shows that workers who aresatisfied with their jobs tend to staylonger in their organizations.

Differentiation, performance consequences, personal growth

The Performance Management Cycle: Evaluating

False

The best listeners are passive listeners because they do not interrupt the speaker.

Planning

Which of the following components of the performance management cycle involves gaining an in-depth understanding of a team or an organization's goals, the role of the followers in the goal accomplishment, and the context in which the followers operate

acquiescence

Which of the following terms is best described as avoiding interpersonal conflict entirely either by giving up and giving in or by expressing one's needs in an apologetic, self-effacing way

Agression

__ is an effort to attain objectives by attacking or hurting others.

performance

__ refers to what individual followers achieve and the behaviors displayed to achieve results

Presenteeism

_____ occurs when leaders insist that the followers spend long hours at work

Motivation

anything providing direction, intensity, and persistence to behavior

Performance

behaviors directed toward an organization's mission.

Employee Engagment

has replaced job satisfaction as the most important attitude in the workplace

reward

is any consequence that increases the likelihood that a particular behavior will be repeated

Autonomy

is concerned primarily with making choices

Job Satisfaction

is not how hard you work or how well you work, but rather how much you like a specific kind of job or work activity

Punishment

is the administration of an aversive stimulus or the withdrawal of something desirable, each of which decreases the likelihood that a particular behavior will be repeated

Meaning

is the notion of doing something that matters, having an impact, or being a part of something bigger than oneself

Absenteeism leadership

occurs when leaders are so busy traveling, attending meetings, or being preoccupied they have little time for their followers and teams

Cookie licking

occurs when leaders cannot let go of actions or decisions that should be delegated to staff

Executive magnification

occurs when leaders engage in idle conversations that followers misinterpret as work mandates

Mastery

s concerned with helping followers develop those skills that will enable them to perform at higher levels

Which of the following is true of absenteeism leadership

t occurs when leaders are unable to. spend enough time with their followers as they are busy with other tasks

Time-wasting leaders

unintentionally assign work or set rules detrimental to a team's overall performance

Sharing feedback with thefollowers

what is common to the monitoring and evaluating components of the performance management cycle?