Marketing MGT video quiz

Réussis tes devoirs et examens dès maintenant avec Quizwiz!

According to the video, the purpose in asking the right questions of a customer is to

eliminate all barriers to doing business together

Where personal selling is concerned, this video focuses on _________________________.

getting to know a customer and their needs

Why would a salesperson ever tell a prospective customer not to buy the product in question?

When the product in question is not right for the customer, thereby demonstrating that the salesperson can be trusted.

Asking the right questions and treating a customer as a person fall into which stage of the selling process?

Approach

The pen example in the video suggests that most salespeople ____________________.

start by highlighting the features and points-of-difference of a product


Ensembles d'études connexes

Personal Finance: chapter 8 pt.2

View Set

Chapter 10: Occupational Safety and Health

View Set

Safety: Nursing Care of the Perioperative Patient

View Set

Stress Management ch.3 Stress and Illness Disease

View Set