MGMT 3080 Chapter 4 and 5 Quiz

Which one of the following is an example of a non-work-related, challenge stressor? Financial uncertainty Positive life events Work complexity Time pressure Role overload

Positive life events

Which of the following is specifically identified with job significance? A sense of satisfaction and pleasure A sense of how well one is performing A distinct sense of beginning and closure A sense of monotony or repetition A sense of value to society

a sense of value to society

While company Mission Statements still add value, they are becoming less effective as competition increases. True or False

False

Which of the following is the most widely used supportive practice among small, medium, and large companies? Compressed workweek Flextime Bring child to work if needed Onsite childcare Part-time telecommuting

Flextime

Which of the following is a consequence of high job variety? Employees are provided with clear information about how well they're performing. Job holders rarely feel a sense of monotony or repetition. Employees feel the freedom to control the timing, scheduling, and sequencing of work activities. Employees are aware that their job has a positive impact on the people around them. The employee feels a distinct sense of beginning and closure.

Job holders rarely feel a sense of monotony or repetition.

Which of the following is an example of an intense negative mood? Sadness Boredom Nervousness Elation Serenity

Nervousness

_____ is an individual outcome that is directly affected by job satisfaction. Organizational culture Organizational commitment Personality Motivation Decision making

Organizational Commitment

Norcraft, Inc. usually promotes new employees within a year and fills most of its higher-level positions internally, resulting in a satisfied workforce as well as cost saving through lower turnover of employees. Which facet of job satisfaction has Norcraft fostered? Promotion satisfaction Coworker satisfaction Supervision satisfaction Task satisfaction Pay satisfaction

Promotion Satisfaction

Which of the five satisfaction facets has the highest correlation with the overall index of job satisfaction? Promotion satisfaction Supervision satisfaction Pay satisfaction Satisfaction with the work itself Coworker satisfaction

Satisfaction with the work itself

Which of the following is true of stress? Stress is defined as the negative consequences that occur when demands exceed a person's capacity. People evaluate and cope with similar stresses in the same way and hence experience the same stress levels. The demands and situations that cause people to experience stress are called strains. Stressors are defined as psychological responses to demands that tax or exceed the person's capacity or resources. Stress depends on both the nature of the demand and the person who confronts it.

Stress depends on both the nature of the demand and the person who confronts it.

Benign job demands are job demands that tend not to be appraised as stressful. True or False

True

Employees who experience higher levels of challenge stressors also tend to have higher levels of job performance and organizational commitment. True False

True

Satisfaction with the work itself reflects employees' feelings about their actual work tasks and has the strongest influence on overall job satisfaction. True False

True

Which of the following is an example of a daily hassle? Office equipment malfunctions Work complexity Excessive workloads Different, unrelated work tasks High job obligation

office equipment malfunctions

Attitude surveys are the most accurate and effective methods of assessing job satisfaction. True False

true

Values help define your organization's ___________ Strategy Culture Goals Vision

vision