MGMT 340 Test 1: Quiz Questions
ABC Corporation is facing a shortage of employees in the workforce. It is predicted that the increased demand for their products and services will only last for about two weeks. Which of the following options should ABC Corporation consider to address the labor shortage?
Have the current employees work overtime
Mila has worked full-time for ABC corporation for 13 months. She works in the sales department, which has 60 employees. Recently, her father-in-law became very ill. She requested FMLA to take care of her father-in-law, but her request was denied. What is the most likely reason for her request being denied?
In-laws are not considered "parents" under FMLA.
Forecasting is the practice or activity carried on by an organization with the primary purpose of identifying and attracting potential employees.
false
In a two-way linkage, an organization does not consider human resource issues while formulating its strategic plan.
false
Job analysis is the process of determining how tasks will be organized and performed.
false
Race-based harassment is not covered under Title VII of the Civil Rights Act of 1964.
false
The Occupational Safety and Health Act assigned the responsibility for inspecting employers, applying the standards, and levying fines to the Department of Health.
false
According to the "Job Characteristics Model," ________ is the extent to which a person receives clear information about performance effectiveness from the work itself.
feedback
The first step in the human resource planning process is:
forecasting
The main provision of the Occupational Safety and Health Act states that each employer should furnish each employee a place of employment free from recognized hazards that cause or are likely to cause death or serious physical harm. This is referred to as the
general duty clause
Executive Order 11246, signed by President Lyndon Johnson, required all federal contractors and subcontractors with at least $50,000 in contracts to
have written affirmative action programs to hire and promote minorities
When HR practice and processes are consistent with each other there is __________________ alignment.
horizontal
Sometimes, organizations advertise just to promote themselves as a good place to work in general. This is called:
image advertising
Which of the following linkages has its human resource management functions built right into the strategy formulation and implementation processes?
integrative linkage
Who should complete the Position Analysis Questionnaire (PAQ)?
job analyst
One of Roberto's monthly tasks is to evaluate each job's basic elements and rate the elements on its potential for harm or injury. Roberto is using the
job hazard analysis technique
Sandra has worked for UPS as a delivery driver for two years. She is currently 6 months pregnant and has been told she should not lift anything over 40 pounds, which means she cannot deliver certain packages right now. Which law protects Sandra from termination in this instance?
pregnancy discrimination act
Harry is the manager at a restaurant and offers to promote Tanisha, a hostess at the same restaurant, in return for sexual favors. This is an example of
quid pro quo harassment
Title VII of the Civil Rights Act of 1964 prohibits discrimination on the basis of membership in what five protected classes?
race, color, religion, sex, or national origin
________ almost always have to be complemented by subjective judgments of people who have expertise in the area.
statistical planning model
Mission, goals, external analysis, internal analysis, and strategic choices are the five major components of the _________ process.
strategy formulation
A leading indicator is an objective measure that accurately predicts future labor demand.
true
Generally, FMLA leave is unpaid leave.
true
Men in the office often comment on Charlotte's good looks and toned body. They like to tease her and suggest that she wear more revealing clothing. This could be considered a hostile working environment under Title VII of the Civil Rights Act of 1964.
true
The goal of strategic management in an organization is to deploy and allocate resources in a way that it helps the company meet its goals and provides it with a competitive advantage.
true
Claire is a single woman who is about to have a baby. She has worked full-time in her current position for the last three years. She works for an organization with one location that has 300 employees that work year-round. Is Claire eligible to take FMLA leave after her baby is born?
yes
Which constitutional amendment provides equal protection under the law and requires due process?
14th Amendment
The Age Discrimination in Employment Act of 1967 prohibits discrimination against employees over the age of
40
A company employing a differentiation strategy requires employees who
are highly creative and cooperative
A manager has decided to improve the physical work environment in his office to ensure that incumbents have fewer physical ailments. Which job design approach would be most helpful to him?
biological/egronomic approach
People who apply for a job opening without prompting from the organization are called:
direct applicants
Leslie is in charge of recruiting for a newly created position. What is the first thing Leslie should do?
conduct a job analysis
The majority of a company's job descriptions include a very narrow and specific set of tasks. Which of the two main generic strategies is this company likely pursuing?
cost leadership
Tokyo Electronics is facing financial difficulties mainly due to losses incurred by its gaming division. As a consequence, it has decided to shut down operations of this division. Which of the following strategies has Tokyo electronics adopted?
divestment/downsizing
Which of the following agencies is responsible for enforcing Title VII of the Civil Rights Act and the Americans with Disabilities Act?
equal employment opportunity commission
Disparate impact discrimination cases involve intentional discrimination on the part of an organization.
false
Which of the following includes the knowledge, skills, abilities, and other characteristics that an individual must have to perform a job?
job specification
The factual or procedural information that is necessary for successfully performing a task is called
knowledge
The perceptual-motor approach to job design focuses on
mental capabilities and limitations
Steve is the store manager at one location of Food N' Stuff, a national chain of grocery stores. Steve has been interested in Linda, a store clerk, for the past few months. He's been flirting with her and she, at first, seemed receptive. However, when he asked her out, she said she was flattered, but not interested. This really hurt Steve's feelings so he transferred her to the overnight shift so he'd never have to see her. Can Food N' Stuff be held liable for Steve's actions?
yes