MGMT 340 Test 1: Quiz Questions

ABC Corporation is facing a shortage of employees in the workforce. It is predicted that the increased demand for their products and services will only last for about two weeks. Which of the following options should ABC Corporation consider to address the labor shortage?

Have the current employees work overtime

Mila has worked full-time for ABC corporation for 13 months. She works in the sales department, which has 60 employees. Recently, her father-in-law became very ill. She requested FMLA to take care of her father-in-law, but her request was denied. What is the most likely reason for her request being denied?

In-laws are not considered "parents" under FMLA.

Forecasting is the practice or activity carried on by an organization with the primary purpose of identifying and attracting potential employees.

false

In a two-way linkage, an organization does not consider human resource issues while formulating its strategic plan.

false

Job analysis is the process of determining how tasks will be organized and performed.

false

Race-based harassment is not covered under Title VII of the Civil Rights Act of 1964.

false

The Occupational Safety and Health Act assigned the responsibility for inspecting employers, applying the standards, and levying fines to the Department of Health.

false

According to the "Job Characteristics Model," ________ is the extent to which a person receives clear information about performance effectiveness from the work itself.

feedback

The first step in the human resource planning process is:

forecasting

The main provision of the Occupational Safety and Health Act states that each employer should furnish each employee a place of employment free from recognized hazards that cause or are likely to cause death or serious physical harm. This is referred to as the

general duty clause

Executive Order 11246, signed by President Lyndon Johnson, required all federal contractors and subcontractors with at least $50,000 in contracts to

have written affirmative action programs to hire and promote minorities

When HR practice and processes are consistent with each other there is __________________ alignment.

horizontal

Sometimes, organizations advertise just to promote themselves as a good place to work in general. This is called:

image advertising

Which of the following linkages has its human resource management functions built right into the strategy formulation and implementation processes?

integrative linkage

Who should complete the Position Analysis Questionnaire (PAQ)?

job analyst

One of Roberto's monthly tasks is to evaluate each job's basic elements and rate the elements on its potential for harm or injury. Roberto is using the

job hazard analysis technique

Sandra has worked for UPS as a delivery driver for two years. She is currently 6 months pregnant and has been told she should not lift anything over 40 pounds, which means she cannot deliver certain packages right now. Which law protects Sandra from termination in this instance?

pregnancy discrimination act

Harry is the manager at a restaurant and offers to promote Tanisha, a hostess at the same restaurant, in return for sexual favors. This is an example of

quid pro quo harassment

Title VII of the Civil Rights Act of 1964 prohibits discrimination on the basis of membership in what five protected classes?

race, color, religion, sex, or national origin

________ almost always have to be complemented by subjective judgments of people who have expertise in the area.

statistical planning model

Mission, goals, external analysis, internal analysis, and strategic choices are the five major components of the _________ process.

strategy formulation

A leading indicator is an objective measure that accurately predicts future labor demand.

true

Generally, FMLA leave is unpaid leave.

true

Men in the office often comment on Charlotte's good looks and toned body. They like to tease her and suggest that she wear more revealing clothing. This could be considered a hostile working environment under Title VII of the Civil Rights Act of 1964.

true

The goal of strategic management in an organization is to deploy and allocate resources in a way that it helps the company meet its goals and provides it with a competitive advantage.

true

Claire is a single woman who is about to have a baby. She has worked full-time in her current position for the last three years. She works for an organization with one location that has 300 employees that work year-round. Is Claire eligible to take FMLA leave after her baby is born?

yes

Which constitutional amendment provides equal protection under the law and requires due process?

14th Amendment

The Age Discrimination in Employment Act of 1967 prohibits discrimination against employees over the age of

40

A company employing a differentiation strategy requires employees who

are highly creative and cooperative

A manager has decided to improve the physical work environment in his office to ensure that incumbents have fewer physical ailments. Which job design approach would be most helpful to him?

biological/egronomic approach

People who apply for a job opening without prompting from the organization are called:

direct applicants

Leslie is in charge of recruiting for a newly created position. What is the first thing Leslie should do?

conduct a job analysis

The majority of a company's job descriptions include a very narrow and specific set of tasks. Which of the two main generic strategies is this company likely pursuing?

cost leadership

Tokyo Electronics is facing financial difficulties mainly due to losses incurred by its gaming division. As a consequence, it has decided to shut down operations of this division. Which of the following strategies has Tokyo electronics adopted?

divestment/downsizing

Which of the following agencies is responsible for enforcing Title VII of the Civil Rights Act and the Americans with Disabilities Act?

equal employment opportunity commission

Disparate impact discrimination cases involve intentional discrimination on the part of an organization.

false

Which of the following includes the knowledge, skills, abilities, and other characteristics that an individual must have to perform a job?

job specification

The factual or procedural information that is necessary for successfully performing a task is called

knowledge

The perceptual-motor approach to job design focuses on

mental capabilities and limitations

Steve is the store manager at one location of Food N' Stuff, a national chain of grocery stores. Steve has been interested in Linda, a store clerk, for the past few months. He's been flirting with her and she, at first, seemed receptive. However, when he asked her out, she said she was flattered, but not interested. This really hurt Steve's feelings so he transferred her to the overnight shift so he'd never have to see her. Can Food N' Stuff be held liable for Steve's actions?

yes