MGT 367 Final

Matt has a health care plan that provides him coverage in such a way that allows him to be involved in making decisions to help lower costs. This plan typically includes insurance with a high deductible, a medical savings account, and ongoing health education. Which type of health care plan is Matt using? a. health maintenance organization b. flexible health plan c. consumer driven health plan d. preferred provider organization e. managed care

c. consumer driven health plan

incentive pay in which the piece rate is higher when a greater amount is produced

differential piece rate

the process of preparing expatriates to return home from a foreign assignment

repatriation

Used to be capitalist, moving towards ______

socialist

refers to a country that is neither the parent or host country

third country

how cultures handle the fact that the future is unpredictable

uncertainty avoidance

The National Labor Relations Board certifies a union as the exclusive representative of a group of employees when a. a majority of workers vote in favor of a union b. at least 51% of the employees join the union within a certain time (30 days) after beginning employment c. a union pays its dues to the board d. the management of an organization approves of a union e. the American Federation of Labor and Congress of Industrial Organizations votes in favor of a union

a. a majority of workers vote in favor of a union

Name the type of union security arrangement that is illegal under the provisions of the National Labor Relations Act. a. closed shop b. agency shop c. checkoff provision d. union shop e. open shop

a. closed shop

a combination of performance measures directed toward the company's long and short term goals and used as the basis for awarding incentive pay

balanced scorecard

identify the correct statement about the trends in international union membership a. worker representatives on boards of directors are much more common in the United States than in Western European countries b. U.S employees tend to have a larger, more formal role in organizational decision making than in Western European countries c. In Western Europe, it is common to have union coverage rtes of 80 to 90 percent d. the union membership rate in the U.S. is second only to that of Denmark e. Coverage rates within the United States are much higher than in most other countries

c. In Western Europe, it is common to have union coverage rates of 80 to 90 percent

A labor union in which all of the members have a particular skill or occupation is known as a(n) _____ union. a. employer's b. regional c. common d. industrial e. craft

e. craft

which of the following is true about disability insurance? a. it benefits the disabled employee only for the first year of disability b. most employers offer long term disability plans c. payments under short term plans are less than that of long term plans d. it offers coverage when the employee's dependent is disabled e. it pays about 50% to 70% of the employee's salary in case of disability

e. it pays about 50% to 70% of the employee's salary in case of disability

group incentive program that measures improvements in productivity and effectiveness objectives and distributes a portion of each gain to employees

gainsharing

whether the focus of cultural values is on the future (long term) or the past and present (short term)

long term/short term orientation

the emphasis a culture places on practices or qualities that have traditionally been considered masculine or feminine

masculinity/ femininity

a system of linking pay increases to ratings on performance appraisals

merit pay

an organization that builds facilities in a number of different countries in an effort to minimize production and distribution costs

multinational organization

rights to buy a certain number of shares of stock at a specified price

stock options

a gainsharing program in which employees receive a bonus if the ratio of labor costs to the sales value of production is below a set standard

Scanion plan

Which of the following is a similarity between unemployment insurance benefits and worker's compensation benefits ? a. both of the programs costs depend on the organizations experience ratings b. both of the programs provide the same amount of compensation to the employees c. both of the programs are funded by the federal taxes on employees d. both of the programs have the same funding costs across the states e. both of the programs replace the same percentage of an individuals previous earnings

a. both of the programs costs depend on the organizations experience ratings

A difference between an industrial union and a craft union is that only an industrial union a. organizes as many employees in as wide range of skills as possible b. comprises members who change employers more often c. is often responsible for training its members through apprenticeships d. contains members who have a particular skill or occupation e. represents a particular occupation

a. organizes as many employees in as wide range of skills as possible

The hourly employees at BigHeart Health System have become dissatisfied with their union. They find that management communicates more openly and treats them with respect in resolving problems, so they don't see much value in paying dues to a union. What option do the employees have in this situation? a. they can call for a decertification election to take place when their contract term ends b. the can request that their union representative terminate the union contract c. they may negotiate for a neutrality provision to neutralize the unions authority d. they can request an immediate decertification election e. they must accept the union, because they voted for representation in a lawful manner

a. they can call for a decertification election to take place when their contract term ends

Which of the following is characteristics of benefits required by the Social Security Act? a. the cost of the program is borne entirely by the employers, who pay a payroll tax b. workers are compensated according to their past earnings and retirement age c. workers receive increased benefits when they earn more than the exempt amount d. workers receive no benefits until they reach the full retirement age e. the program benefits persons who are financially dependent on current workers

b. workers are compensated according to their past earnings and retirement age

what is used to determine the total amount of the package

balance sheet approach

John is the owner of the restaurant, The Round. He decides to increase employee motivation by introducing benefit packages. However, Nina, the manager, suggests that employees will be more motivated if John increases their actual wages. Which of the following statements, if true, strengthens Nina's argument? a. the state has introduced mandatory requirements for employee benefits b. John's competitor Mark gives many benefits to his employees c. benefit packages are more difficult to understand by employees than pay structures d. most of the employees at the round belong to the age group that looks forward to pensions e. employees do not prefer cash compensation due to higher tax rates in the sate

c. benefit packages are more difficult to understand by employees than pay structures

According to the provisions outlined in the contract between Kranfer Inc. and its labor union, Kranfer must pay its employees double for working overtime. However, due to financial constraints, the company is unable to meet these demands. The company and the union decide to negotiate the terms of the contract in a relatively informal manner. A non-authoritative third party is invited to listen to the views of both sides and to help resolve the conflict. In the context of the alternatives to work stoppages, the third party in this scenario is an example of a a. fact finder b. arbitrator c. mediator d. rights enforcer e. stakeholder

c. mediator

Under the Family and Medical Leave Act, which of the following criteria makes employees eligible to take unpaid family leave? a. they should have worked for the employer for more than 5 years b. they should be working for an organization with at least 100 employees c. they should be working for an organization with 50 or more employees within a 75 mile radius d. they should have worked at least 15 hours per week e. they should belong to the top 10 percent of highest paid executives

c. they should be working for an organization with 50 or more employees within a 75 mile radius

incentive pay calculated as a percentage of sales

commissions

training to prepare employees and their family members for an assignment in a foreign country

cross-cultural preparation

disillusionment and discomfort that occur during the process of adjusting to a new culture

culture shock

what are the 4 areas of an international market?

culture, education, economic systems, political legal systems

Two management students, Frank and Neil, discuss the pros and cons of employee benefits. Frank states that unemployment insurance is more advantageous to employees than it is to employers, while Neil argues that employers receive more rewards from it. Which of the following weakens Neil's argument? a. unemployment insurance provides employer's a competitive advantage in the talent market b. the amount of an employer's unemployment insurance tax depends on the number of employees c. unemployment insurance does not provide assistance to unemployed looking for new jobs d. federal and state taxes paid by employers fund most of unemployment insurance e. unemployment insurance does not include payment to offset lost income during voluntary unemployment

d. federal and state taxes paid by employers fund most of unemployment insurance

Identify the right statement regarding the effects of unions on company performance. a. the introduction of a union invariably results in the employer paying lesser attention to employee ideas b. most studies show that union workers are less productive than nonunion workers c. evidence shows that unions have a large positive effect on profits d. on average union members receive higher wages and more generous benefits than nonunion workers e. as a result of the type of pay system favored by unions, employees are more inclined to compete than to cooperate

d. on average union members receive higher wages and more generous benefits than nonunion workers

Rita, who recently moved to a new city, evaluates several insurance options. Owing to her recent medical issues, she wants to choose her health care providers, even if seeing them costs more than seeing the providers in a specific insurance network. Which of the following health care plans is Rita most likely to find suitable for her needs? a. a flexible spending account b. a managed care plan c. an employee wellness program d. a health maintenance organization e. a preferred provider organization

e. a preferred provider organization

Old Thyme Manufacturing offered employees a defined benefit retirement plan, in which retirees received benefits calculated on the basis of their age, earnings, and years of service. But the company didn't keep up with technology, and its earnings fell. When the stock market dipped, the company found that it couldn't afford to keep up with paying for its retirement benefits. What protection will the retirees have in this situation? a. the employees will receive a share of profits as part of the company's ESOP b. the employees will receive payouts from their 401(k) plan c. because the plan was underfunded, the retirees will no longer receive benefits d. Old Thyme must give the employees the option to sell their stock in the company e. the pension benefit guarantee corporation will provide them with a basic benefit

e. the pension benefit guarantee corporation will provide them with a basic benefit

Which of the following is a federal law passes in 1935 that supports collective bargaining and sets out the rights of employees to form unions? a. The civil rights act b. the taft-hartley act c. the sarbanes-oxley act d. the landrun griffin act e. the wagner act

e. the wagner act

an arrangement in which the organization distributes shares of stock to all of its employees by placing it in a trust

employee stock ownership plan (ESOP)

employees assigned to work in another country

expatriates

an organization that chooses to locate the facility based on the ability to effectively, efficiently, and flexibly produce a product or service, using cultural differences as an advantage

global organization

a country (other than the parent country) in which an organization operates a facility

host country

Employee who is a citizen of the country (other than parent country) in which an organization operates a facility.

host country national

an organization that sets up one or few facilities in one or few foreign countries

international organization

the country in which the organizations headquarters is located

parent country

employee who was born and works in the country in which an organization's headquarters is located

parent country national

Must re-earn; not rolled into base pay

performance bonus

rate of pay for each unit produced

piecework rate

the way the culture deals with unequal distribution of power and defines the amount of inequality that is normal

power distance

incentive pay in which payments are a percentage of the organizations profits and do not become part of the employees base salary

profit sharing

when someone looks like they might quit, a company pays them more money to make them stay

retention bonus

an incentive plan that pays workers extra for work done in less than a preset "standard time"

standard hour plan

incentive pay in which the employer pays the same rate per piece, no matter how much the worker produces

straight piecework plan

employee is who is not from the parent or host country

third party national

On average, out of every dollar spent by a company on employee compensation, more than _____ cents goes to employee benefits.

30

What is the minimum percent of employees in a bargaining unit who must sign authorization cards for the Nationals Labor Relations Board to hold a union representation election

30%

what percent of jobs involve working in teams?

50%

Forms of pay linked to an employee's performance as an individual, group member, or organization member.

Incentive pay

the strength of the relation between an individual and other individuals in the society

Individualism/ collectivisim