Mid term

After ordering from Amazon, customers are asked to review the product and the seller. This is an example of which part of the system?

Feedback

Jay wants to start a new business. With which of the following methods of starting a new business will he pay a share of the income from the business in return for the use of such things as trademarks and business formulas?

Franchising

Which of the following is the MOST important action that top managers can take to promote ethical behavior?

Adhere to ethical standards themselves

Which of the following statements does NOT describe an advantage of product departmentalization?

Administrative costs are lower.

Someone's ethical standards are developed as a child in response to his or he

All of these are correct

After watching the royal wedding, Susan wants to start her own hat making company in the United States. To help her determine whether this is a good idea, she needs to find the answers to which of the following questions?

All of these choices

The culture of an organization is often established by the:

All of these choices

Which of the following does the text describe as a contemporary management challenge?

All of these choices

Howard has a six month old son. Howard is thankful for the ____ every time he pushes a stroller down a ramp or has more space in a store. The act has helped a broad range of people.

Americans with Disabilities Act

When organizations rely on contingent workers, they need to be careful of all EXCEPT which of the following?

They pay above-average wage-level.

Which of the following organizations would face the most difficulty in developing long-range plans?

Those with dynamic, complex environments

Legislation that places constraints on the selection of employees includes

Title VII of the Civil Rights Act and the Age Discrimination Act.

____ gives preference to domestic producers through content or price restrictions.

Buy national legislation

Which of the following describes an entrepreneur?

Chad Olsen, who hired a consulting firm to research his business idea and help him set up Help-Doc, which he now manages

Harley-Davidson is known for its motorcycle division, but it also owns a company that makes Holiday Rambler motor homes, another that manufactures parcel delivery vans, and another that makes truck bodies. Each of its businesses is operated by an independent general manager, but its performance is evaluated by the financial staff at the corporate office. This is an example of which organization design?

Conglomerate (H-form)

Eduardo developed brain cancer. His wife accompanied him to Boston where he received experimental surgery. The ability to leave her job and know that it would be hers when she returned was made possible by the:

Family and Medical Leave Act of 1993.

____ is the cultural belief that the person comes first.

Individualism

Which of the following is an example of identifying a new niche in an established market?

Modifying a cell phone keyboard to alphabetical order

Google is a highly successful search engine site. It maintained that expertise and tried to expand into mobile devices. It used a(n) ____ strategy.

analyzer

Which of the following is NOT an objective measure of performance apprais

Ranking of coworkers by their superior

Which of the following directly follows from the organization's mission?

Strategic goals

Which of the following companies is noted primarily for employing an overall cost leadership strategy?

Wal-Mart

Starbucks owns one third of its stores outside the U.S. Those stores are

a direct investment.

The most likely reason for the failure of formal goal setting is:

a lack of top management support.

A 360 degree feedback appraisal gets input from the:

boss, subordinates, and peers.

Allison and William both started working at the newspaper on the same day. Allison is single. William is married with six children. Allison's benefit package includes extra vacation time and stock options. William takes the minimum vacation time. His benefit package includes dental and medical coverage as well as tuition reimbursements. The newspaper for which Allison and William work obviously offers its employees a(n):

cafeteria benefits plan.

Social media impacts the amount of mail sent through the U.S. Postal Service. This is an example of ____.

competitors

The Patient Protection and Affordable Care Act (Obamacare) was signed into law, but most implementation of it started more than two years later. During that time several states filed suit to block portions of the law. Employers developed ____ plans for implementing the mandates, if required.

contingency

Wells Fargo provides mortgages. Homebuyers are potential ____.

customers

You are reading a document with the following information: "Workers will work in an office environment using a computer. Some lifting will be involved but will not exceed five pounds." You are reading part of a job:

description.

Smart cars are the only cars that can park perpendicular to the curb, which is especially beneficial in cities. This is an example of:

distinctive competence.

Renata is a tax attorney in Germany. Her service is a(n) ____ business.

domestic

General Motors sold an auto parts company because profitability was low. The primary environmental dimension considered was:

economic.

The Siemens Foundation uses money to support and promote the importance of math, science, and technology education. It is taking a(n) ____ approach to social responsibility.

proactive

Those activities directed at attracting, developing, and maintaining an effective workforce are called:

human resource management.

In a bureaucracy, rules, division of labor, and hierarchies of authority

improve organizational efficiency.

Trump Organization produces beauty pageants and builds commercial real estate. There appears to be little need for ____ between these units.

integration

Actors usually try to get a variety of parts throughout their careers in a variety of genres so that they do not get type case into only action, or comedy, etc. The actors want:

job enrichment.

A(n) ____ strategy involves a partnership with a long-term commitment that can be used to acquire new technology and information.

joint venture

The norm of ____ means determining whether the act is consistent with what most people would see as fair.

justice

Theory X managers believe workers are:

lazy.

Not long ago, there was no such thing as a dot-com company, but because of rapid technological evolution, many dot-com companies have been created, have been briefly successful, and have failed in a relatively short period. Those that have remained have had to be responsive to changes in their ever-changing external environments. As a rule, you would expect dot-com companies to have a(n) ____ design.

organic

GM has a division for GMC trucks and one for Buicks, Oldsmobiles, and Cadillacs. This is an example of ____ departmentalization.

product

Industrial psychology is the practice of applying:

psychology to worker motivation and selection

Many college students work as interns over the summers. Some are offered employment upon graduation. Internships can be a(n):

realistic job preview.

Workers in a McDonald's are trained to cook, clean, fill drinks, take orders, and fill orders. During a shift they work each job for one hour. This is an example of job:

rotation.

Southwest Airlines gained access to the Atlanta market when it purchased Air Tran. This is an example of a change in Southwest's

scope.

Facebook has enabled people to stay in contact with friends. It also hurts relationships when too much information is shared. This reflects the ____ element of the general environment.

sociocultural

American Airlines planned to spin off American Eagle, a regional carrier. This is an example of a(n) ____ plan.

strategic

When fire fighters go on a call they must focus on the task at hand. They know people's lives are counting on them. They have:

task significance.