MIS FINAL EXAM Old Questions

Which of the following would you be most likely to use RFID technology for? A) tracking inventory B) enabling CRM systems C) lowering network costs D) enabling client communication E) all of them

A) tracking inventory

A NOS must reside on a dedicated server computer in order to manage a network.

FALSE

A primary benefit of offshore outsourcing is that this can substantially reduce hidden costs.

FALSE

Client/Server computing is a widely used form of centralized processing

FALSE

ESSs are designed to serve the middle management of the organization.

FALSE

In a ring topology, one station transmits signals, which travel in both directions, along a single transmission segment.

FALSE

Information technology (IT) consists of all the hardware that a firm needs to use in order to achieve its business objectives, whereas information systems consists of all the software and business processes needed.

FALSE

Management information systems typically supports non routine decision making.

FALSE

Rationalization of procedures describes a radical rethinking of the business models.

FALSE

Strong linkages to customers and suppliers decrease switching costs.

FALSE

Studies have consistently shown that firms who invest greater amounts in information technology receive greater benefits than firms that invest less.

FALSE

The competitive forces model was created for today's digital firm

FALSE

Today most business firms have discontinued operating their legacy systems, replacing them with inexpensive Web services and hosted software

FALSE

Transaction processing systems are most commonly used by the senior management level of an organization

FALSE

A protocol is a standard set of rules and procedures for the control of communications in a network.

TRUE

Decision-support systems use internal information as well as information from external sources.

TRUE

Enterprise integration requires software that can link disparate applications and enable data to flow freely among different parts of the business.

TRUE

In a Web-based database, middleware is used to transfer information from the organization's internal database back to the Web server for delivery in the form of a Web page to the user.

TRUE

Information supplied by an enterprise system is structured around cross-functional business processes.

TRUE

The idea driving synergies is that when the output of some units can be used as inputs to other units, the relationship can lower costs and general profits

TRUE

Two computers using TCP/IP can communicate even if they are based on different hardware and software platforms.

TRUE

Software that manages the resources of the computer is called A) Operating system software. B) Application software. C) Data management software. D) Network software. E) none of them.

A) Operating system software.

In a telecommunications network architecture, a protocol is: A) a device that handles the switching of voice and data in a local area network. B) a standard set of rules and procedures for control of communications in a network. C) a communications service for microcomputer users. D) the main computer in a telecommunications network. E) None of them.

B) a standard set of rules and procedures for control of communications in a network.

Groups of objects are assembled into software components for common functions, which can be combined into large-scale business applications, in which type of software development? A) object-oriented development B) component-based development C) structured methodologies D) RAD E) none of them

B) component-based development

Overproduction or underproduction of goods and services, misallocation of resources, and poor response times are the results of a firm having A) poor relationships with suppliers. B) inadequate information. C) poor relationships with customers. D) a surplus of information. E) none of them

B) inadequate information.

Which of the following is an example of a cross-functional burins process? A) a poor relationship with suppliers. B) inadequate information. C) poor relationships with customers. D) a surplus of information. E None of them

B) inadequate information.

The three activities in an information system that produce the information organizations use to control operations are A) information retrieval, research, and analysis. B) input, processing, and output. C) input, output, and feedback. D) data analysis, processing, and feedback. E) none of them.

B) input, processing, and output.

From a business perspective, raw data is transformed systematically during various stages, transforming it into valuable information, in a process called A) the IT value chain. B) the information value chain. C) information processing. D) feedback. E) None of them

B) the information value chain.

Which systems are typically a major source of data for other systems? A) Management information systems B) transaction processing systems C) executive support systems D) decision-support systems E) none of them

B) transaction processing systems

Connecting geographically remote computers in a single network to create a "viral supercomputer" is called A) Co-location. B) Edge computing. C) Grid Computing. D) Utility Computing. E) None of them.

C) Grid Computing.

In a business hierarchy, the level that is responsible for monitoring the daily activities of the business is A) Middle management. B) Service workers. C) Operational management. D) Production management. E) None of them

C) Operational management.

What is the most important function of an enterprise application? A) increasing speed of communicating B) enabling a company to work collaboratively with customers and suppliers C) enabling business functions and departments to share information D) enabling cost-effective e-business processes E) all of them

C) enabling business functions and departments to share information

Changes in hardware, software, documentation, or production to a production system to correct errors, meet new requirements, or improve processing efficiencies are termed A) compliance B) production C) maintenance D) acceptance E) none of them

C) maintenance

Which type of network would be most appropriate for a business that comprised three employees and a manager located in the same office space, whose primary need is to share documents? A) wireless network in infrastructure mode B) domain-based LAN C) peer-to-peer network D) campus area network E) none of them

C) peer-to-peer network

Which of the following factors provides an understanding of why computing resources today are even more available than in previous decades? A) Network economics B) Law of mass digital storage and Moore's Law C) Declining communications costs, universal standards, and the Internet D) All of the above E) None of them

D) All of them

Transferring data from a legacy system to the new system would be defined by which category of system design specifications? A) input B) database C) manual procedures D) conversion E) None of them

D) conversion

The fundamental set of assumptions, values, and ways of doing things that has been accepted by most of a company's members is called its A) values. B) environment. C) atmosphere. D) culture. E) None of them

D) culture.

The Internet raises the barraging power of customers by A) Creating new opportunities for building loyal customer bases. B) making more products available. C) lowering transaction costs. D) making information available to everyone. E) all of them

D) making information available to everyone.

An example of a professional bureaucracy is a A) small startup firm. B) consulting firm. C) mid-size manufacturing firm. D) school system. E) All of them.

D) school system.

The entire system-building effort is driven by A) organizational change. B) feasibility studies C) the information value chain D) user information requirements E) all of them

D) user information requirements