MMIS 660 CH3 - Quiz
A technique where the project team, users, and management work together for several hours or several days or several weeks until the needed information is collected is: _____.
Joint Application Development (JAD) sessions
Probably the first thing to do when conducting an interview is:
Build rapport with the interviewee so he or she trusts you
Wayne is a senior director of finance. His company only recently came under Sarbanes-Oxley regulations and is the project sponsor to become compliant. He realizes that examining the as-is system may not be much help as the regulations are so radical that a major analysis and design project must be completed to make the company compliant. He is leaning towards: ______________
Business Process Reengineering
When gathering requirements from processing clerks and lower level managers about 'how' a system works, the best approach might be: _____.
Closed ended interview questions
Which is NOT a purpose of the requirements definition?
Create cost/benefit analysis
Henri examines existing paperwork in order to better understand the as-is system. This is called?
Document analysis
One of the problems when doing requirements determination is:
Exclusion of business users and failure to address the true business needs of the users
LaChelle has set the agenda, will record the group's input on a public display area (like a white board) and will guide the discussion during a JAD session. She is serving as the ________.
Facilitator
Michael, a systems analyst, is preparing a closed wiki site for Northstate Bank. He has written permission from eight other companies to view their internal wiki sites, and also has approval from his manager and the project team to use these other sites for ideas and structure. This would be a form of:
Formal Benchmarking
When gathering requirements, the most commonly used technique is: __________
Interviews
Robin is conducting an e-JAD session. What might be the main benefit of an e-JAD session?
It can reduce the time to run a JAD session from 50% to 80%
A technique where the analyst watches how people perform their activities is _______
Observation
Thom wants to gather information from outside the organization. He would probably use?
Questionnaires
An example of a nonfunctional requirement is:
System can be used in any of 100 offices worldwide.
Amanda sent a list with GPS, RFID, ERP, SOA, SaaS, VoIP and ten additional 'hot' technologies to managers at her company. She wanted them to think how each technology could be applied to current business process. Amanda is identifying improvement opportunities through _____.
Technology analysis
