Module 10

The use of teams is becoming increasingly prevalent in the U.S. workplace, partly because of the many benefits associated with teamwork. Which of the following are positive outcomes known to result from work teams? Check all that apply

- Better customer satisfaction - Improved product or service quality

Which of the following statements reflect negative outcomes known to result from work teams? Check all that apply

- Every time we have a meeting, it seems like new members join us and previous members drop out - When each member contributes their own opinion, the meeting seems to drag on forever - When the CEO attends the team meeting, our entire group defers to her opinion

Compare and then rank the following types of teams by selecting the relative level of autonomy: Self-designing team

Highest autonomy

Compare and then rank the following types of teams by selecting the relative level of autonomy: Semi-autonomous work group

Lowest autonomy

Compare and then rank the following types of teams by selecting the relative level of autonomy: Self-managing team

Moderate autonomy

At what stage of development does Becky's soccer team appear to be in currently?

Performing

Given the autonomy of your team and the nature of its task, which team compensation model would probably work best for its members?

Skill-based pay

To aid the process of selecting members for the team, you review the results of several personality and teamwork tests to aid your decision. You decide to select only employees who are extroverted collectivists. Why might this selection strategy be problematic?

The team may not be diverse enough

What is the likely change that Becky's team made midway through its first season?

The team's size was reduced

Not all teams are easily defined by their level of autonomy. For example, a ____ team has members based in many geographic locations who use technology to communicate, but its level of autonomy can vary depending on its purpose and structure

virtual